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"Very good and clean property. Definitely recommend "

"The frontdesk staff (lady on duty on 5th April) was extremely pleasant and helpful. We really appreciated her. The restaurant was however, really slow. We understood the gas issues but we had to wait for one hour even for available menu’s, food to be served to us. Our kids were in hunger. The rooms were clean, property is well maintained and apart from food, everything else was positive. "

"We were rather disappointed by the overall management and stay. The governor of another state was at the property when we checked in. There was no care for other guests. We were not attended to, no welcome, no smiling faces. Nothing. We came after a long drive from Ooty and had to do everything ourselves until we asked for help. Staff looked visibly uninterested. The only staff who were helpful and made the stay pleasant were Ashly and Veena or Veni (if Im not wrong) there were the same shift on 7th April. Room was clean but glasses were dirty. Conditioner was in the soap dispenser and soap was in the conditioner dispenser. A room service coffee order took 40minutes to come and the staff went to the wrong room because he was informed wrongly. And that took another 10 minutes. It was pretty sad experience for such a reputable property. "

"Bridget was the most pleasant and helpful. She made the experience so pleasant. We had a mosquito situation outside the hotel, in the lobby and even in our room. She immediately got pest control to our room. And explained that the fumigation triggered the situation. The issue was not big compared to how she handled it professionally. We loved the breakfast. Rooms were clean and perfect. We felt very welcomed. Our kids loved the property and Bridget :) "

"Extra toilet paper in room would be helpful"

"This hotel needs a massive update. Our room is very dated and old, there was garbage in the corner, where the curtains are, and this was not removed and it is in general need of a massive upgrade. This is not what I expected of the Le Meridien brand. Also, the reviews do not reflect the current state of the hotel.. I would not recommend this and suggest it is a three star at best. Also, the food was not great. We ordered pakoras for lunch and they were cold. Staff were nice but no one went out out of their way. "

"The chech in was ok ,but despite calling for help for luggage ,no one turned up for 15 minutes,we managed,also facilities including gym is limited no swimming pool for the cost, food was average.confusion still prevail,if Expedia took our payment,one staff said paid,the other said no, hope I didn't pay twice.just good for transit."

"Excellent location ambience and great staff"

"Stinky Bathroom"