Standard Twin Room
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Reviews of Super The Bedstation

2 out of 5
Super The Bedstation
870 Kasipagan Street Brgy. Plainview, Mandaluyong, Metro Manila

Reviews

6.6
Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 5 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures are Nothing Like the Hotel
Stayed 7 nights in May 2023
Response from Ava on 31 May 2023
Thank you for rating us positively, Kevin! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Lisa

4/10 Poor

Tony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here in deluxe room with a balcony overlooking the street, room 205, for 18 mights. For 18 nights I have no tv and wifi signal was so weak, it was a waste of time using it. They don't service the room, unless you request it. It had a super king bed, and the sheet didn't cover the side of the mattress, and have many holes and small tears in them. The duvet cover is a queen size, so is 8 inches short from coming to the edge of the bed. The airconditioning wasn't working, and on 2nd night I had got sick of waiting for it to be fixed, and rewired the power socket myself. I don't believe that the filters have ever been changed in the air-conditioning units, as every time we were in the room for more than 1 hour, we cough and choke. There is no drain connected to the aircon unit outside, but instead it drips into a bucket, that you have to dispose of yourself each day. The bathroom door had a broken hinge at the bottom, and was difficult to shut. The towels that are given out, are very small and very worn and thin. The staircase has many broken tiles and the sliding door into the reception hardly slides, and actually fell off the rails on one occasion. The cleaning staff said that they are not given any pay increase, and don't even get paid minimum wage rates. The staff are friendly, but the problem is with the owner who is not there. I went and stayed at another OYO in Cebu City, and this place was beautiful and very nice. I would sooner pay extra for quality
Response from Lisa on 7 Mar 2023
Hi, Tony! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Lisa

4/10 Poor

Maria Juvy

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Joey on 4 May 2022
Hi, Maria! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Flordeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Dec 2021
Response from Jane on 25 Dec 2021
Thanks for rating us, Flordeliza! Your review made our day. We hope to delight you with our services. Regards, Jane!

6/10 Okay

Lorenz

Travelled with group
Stayed 1 night in Jul 2021
Response from Cheshta on 26 July 2021
Hi, Lorenz! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Not really good in housekeeping
Stayed 6 nights in Jun 2021
Response from Leo on 4 July 2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Alex

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing the service the place will do but lack important amenities like towel, tissue paper, soap, shampoo and the room is not cool enough to get you rested. Far from the pictures posted in this site. I will not recommend this place if you need relaxation.
Stayed 1 night in May 2021
Response from Leo on 5 June 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Thank you! Until next time. Hoping for the next trip with you.
Stayed 1 night in Feb 2021
Response from Leo on 20 Feb 2021
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Alex

8/10 Good

Rogie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020
Response from James on 26 June 2020
Thank you so much for the positive rating, Rogie! We will put in our efforts to provide consistent service every time. Regards, James!

10/10 Excellent

Rogie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2020
Response from James on 1 July 2020
Thanks for rating our services, Rogie! Looking forward to your continuous appreciation and support. Regards, James!

4/10 Poor

Beatriz

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2019
Response from Kevin on 2 Sept 2019
Hi Beatriz ! We’re extremely sorry that your experience didn’t match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Kevin

2/10 Terrible

Neil

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not Professional
They had us pay extra without disclosing the information right before availment.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
You will get laughed off the property if you are a foreigner that does not have white skin. Victoria was nice though.
Stayed 2 nights in Jun 2018

4/10 Poor

OLGA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2017

10/10 Excellent

premsagar, india maharashtra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort zone for nearest features of transport
Classic clean Dormitory rooms with helping staff as like home town
Stayed 1 night in Oct 2017

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay very accommodating.
Stayed 7 nights in Sep 2017

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018