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Reviews of Oasis Regency at Fort Victoria BGC

3.5 out of 5
Oasis Regency at Fort Victoria BGC
5th Avenue, Taguig, Manila

Reviews

6.0
Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 8 out of 25 reviews" "

6.8/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Bryan

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I was ecstatic to stay here until I opened the door to the apartment provided. It was infested with roaches. It was on the floor, on the bed on the walls. It was absolutely disgusting. I attempted claim a refund but obviously we know how the world works.. although expedia, as a company you have the power to remove a property from your sites. At this point if i cant get my money back at least save someone else from this hell hole
Stayed 1 night in Dec 2023

2/10 Terrible

Jesse

Disliked: Cleanliness
Stayed 4 nights in Jul 2023

2/10 Terrible

Nicholas

Stayed 4 nights in Sep 2022

2/10 Terrible

Hideki

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Quite different with information and pictures. Not clean. Broken some items. We booked another. 4 star hotel with almost half price.
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Comfortable View
Amazing accommodation with breathtaking views
Stayed 2 nights in Sep 2020

8/10 Good

Jonalyn

Travelled with family
Liked: Cleanliness, room comfort
Meh
The room is nice and comfortable, but tax and service charge is so expensive, the mandatort fee is expensive with service fee tho they didnt give you any service at all,stayed tgere for 3 days no bottled water, they wont give you any toiletries or clean towel on next day or so.
Stayed 3 nights in Jul 2020
Response from Oasis Regemcy on 19 July 2020
Hi Jonalyn, Have you messaged expedia? As we are charged only 50% of your days stayed.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is disgusting and very dirty . You cannot even wanted to seat in the couch. The lobby is terrible and smell pee. I won’t recommend this place to anyone . This shouldn’t be in the selection to advertise . This will ruin your reputation .
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Place is at the heart of BGC,so it was near restaurants,malls, etc.. Alyssa was very accommodating to our requests and very helpful. Will definitely come back!
Stayed 6 nights in Oct 2019

2/10 Terrible

SteveT, International

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Absolute disaster! No one knew where the hotel was including taxi drivers, locals and police officers. Google maps and Waze could not locate the property. Phone numbers for the property did work. Eventually when we arrived there was no name on the building and the name of the property was incorrect. No reception by staff, no one seemed to care. Staff struggled to open the combination door lock... Once in the room, agent points to cooking area .... however no cooker, coffee available but no water kettle.... Reserved (and confirmed) a single room with queen bed.... but room had 3 bedrooms with single beds so my partner and I had to sleep in separate rooms.... Was told they were fully booked but when I tried to rebook online (just to check) same room was still available... Asked to speak with Operations Manager ...I am still waiting for her to call me back!!! Absolutely pitiful !!! Horrendous (and obviously non-existent) customer service from management / executive level. I have worked in upscale hotels all over the world as an executive manager for over 33 years and this is by FAR the worst experience I have had... really it is! Never again ....
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

4/10 Poor

Simon

Disliked: Staff & service
Not for me.
No towels, no iron, so small there were no bedside tables. Manager is not resident so have to know your checking in. Paid parking (overnight not cheap)
Stayed 1 night in Mar 2019

10/10 Excellent

Monica, Manila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually booked the room first before reading the reviews, and we then have read the reviews of people who have been there some of it did shared their bad experience with the place and so we had a doubt about the place but then as we arrived there, our request for an early check in did happened and as we arrived to the place, it was just so nice and I recommend this place to stay in. It is affordable and clean.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was amazing, my boyfriend and i loved the place and the view was breathtaking. definitely would come back.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
So many cockroaches and very dirty and broken. Shower head broken and drain backed up. Black mold in bedroom ceiling. Owner doesn't respond.
Stayed 3 nights in Nov 2018

10/10 Excellent

Erickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
I just don't understand why you need to deposit 3,000php in cash when you already paid the whole stay via credit card.
Stayed 1 night in May 2018
Response from Oasis Regency on 14 June 2018
Thank you for the feedback. Our Security Deposit is just a precaution for any damages occurred by our guest however, it is refundable upon check out.

2/10 Terrible

taeheon

Stayed 3 nights in Aug 2023

8/10 Good

Michelle

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Magnus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 별로였던 숙소
위치는 좋으나 나머지는 다 안좋음. 숙박해보면 깨달을거임.
Stayed 1 night in Nov 2018

6/10 Okay

kent fredrik

Liked: Property conditions & facilities, room comfort
Overall ok.
We had to wait for people to come and check uss inn. And we had to pay 3000 pesos in security deposit. There was cockroaches in the appartment. Other than that it was nice appartment. In a wery good area. Breakfast was only available after 8:30
Stayed 1 night in Oct 2018

6/10 Okay

Koichi

Liked: Cleanliness
Disliked: Staff & service
機能がなっていません。お客さんがいません。
チェックインの対応が遅く、ホテルとしての機能がなっていません。コンドのガードマンが対応してもらいましたが、予約リストももっていなく30分ほど、待たされました。ホテルとしての機能はありません。残念な宿泊でした。
Stayed 2 nights in Jun 2018