Reception

Reviews of LPL Suites Greenbelt

3 out of 5
LPL Suites Greenbelt
112 Legaspi Street, Makati

Reviews

6.4
Rating 10 - Excellent. 12 out of 55 reviews" "
Rating 8 - Good. 11 out of 55 reviews" "
Rating 6 - Okay. 14 out of 55 reviews" "
Rating 4 - Poor. 11 out of 55 reviews" "
Rating 2 - Terrible. 7 out of 55 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room smells like insect spray and water is cold in the 6F.
Stayed 1 night in Dec 2019

6/10 Okay

Manuel

Liked: Staff & service
Location is good
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked for a studio suite but was given a regular room. I asked the front desk if its the correct room and was told that expedia send them that I booked for a regular room. I showed the e-mail from expedia stating that I paid for a studio suite. I was transferred to a regular suite instead. The room seems old and smaller than a studio suite. I think I didn't get my money's worth. The toilet/bathroom is not clean. Shower curtain is not clean and stained with im not sure of. The room smells like smoke. The people from front desk is aproachable and kind which is the only good thing happened.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location almost accessible to everything but it is so dirty. So dusty, smelly, lots of gnats and they bite. Bathroom got flooded and mice came out from the drainage! We changed rooms but all all were the same. We saw insects crawlling and ROACHES running all over the place that we have to kill them so they won’t crawl on us. We’re not able to sleep so we changed hotel even if our three nights were already fully paid. Very disappointed!!! Will never come back to this hotel. NOT RECOMMENDED at all !!!
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
The only good thing about this place is the Location. It is very convenient to get to all the green belt locations right across from gate 1. I didn't like the hotel condition as everything was very old and dirty. The worst was there were so many Cockroaches everywhere, even woke up with one crawling on me, for this reason I didn't get good sleep and will not be returning.
Stayed 1 night in Jun 2019

4/10 Poor

Juffie Anne

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Tonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and pleasant stay. Highly recommended. x 😊☺️ Staff are friendly and accommodating.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

I like the location and accessibility which is very important . The room is big enough but a bit tired needs upgrading .
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old, lights not working, shower as well. Definitely NOT coming back
Stayed 1 night in May 2019

8/10 Good

cherryline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ill be back again😊
Great! It was relaxing .the place is so spacious
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in a little early and upgraded my room. I like it here, close to lots of things in Makati.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a great deal for the price we payed for our room. Aside from little bugs found in the shower, we got what we paid for and was happy with it. We had issues with the WiFi, as we were not given the password upon arrival (and assumed it was the number in the keys), and it seems like we are also unable to cast to the TV although it seems like the TV is castable to.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management and staff were brilliant, allways confident, happy andwilling to help. Fantastic!!
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Good/convenient location. Bathroom ceiling need repainting.
Stayed 1 night in Jan 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Clean
Great beds and very quiet rooms. Clean with refrigerator and dining table. Great location! No parking and no suggestions about where to park.
Stayed 1 night in Jan 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Good place in central Makati
LPL is across the road from Greenbelt Park in Makati, idealy located whether you are in Makati for business or pleasure. This is an older property, now managed by Reddoorz from Indonesia. The rooms are a bit dated, but were larger than average and comfortable, the staff were friendly and helpful.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertising! They claim that they have a safety deposit box but there’s nothing. The door can be opened by a plastic card. Toilet is dirty and supplies are none during check in. You can hear noises coming from other rooms.
Stayed 4 nights in Dec 2018

6/10 Okay

Rosalinda

Liked: Cleanliness, staff & service
It’s true!
Best price I could find offering space and beds for 4 in the priciest/safest/desirable section of makati. True money-saver!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would to commend the staff from front desk, security desk and house keeping people most specially to James Dominguez the hotel supervisor who truly took care of me personally for all my last minute needs to get around during my stay. I would definitively come back and stay at the property again!
Stayed 5 nights in Nov 2018

10/10 Excellent

Angelito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very clean, comfortable and enjoyable to stay. It is located in the a street across Greenbelt and very close to shops and restaurants. Great location and close to the Airport. The staffs were also very friendly, accommodating, kind and helpful. The only negative thing we noticed that it was noisy upstairs or the rooftop and the tv and wifi signal was very weak and we have poor reception but apart from everything is okay. .
Stayed 2 nights in Nov 2018

6/10 Okay

Levy, San Diego.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel in Great location
The location is really good just across Greenbelt a very fancy shopping area. All you need is just walking distance. The staff and great too really nice. The hotel is really old and run down. Inside the room is old and lots of bugs and cockroaches. No garbage can or utensils or cups as in nothing g so if you want to drink coffee or tea in the room you won’t be able too. The air condition unit is so noisy.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, but beware of "room 900"
good location, but we were first assigned at "room 900", obviously not a guest room, without door number plate, floor without finish, no fridge and no kitchenet, maybe a staff room. next day after complaint we were assigned to a better room, but if the stay was for a night, no remedy for that, so I don't recommend this place.
Stayed 3 nights in Oct 2018

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LPL Suites
It’s location is great opposite Greenbelt 1 & Greenbelt 5 Malls & Shops & lots of Restaurants huge room with lots of big Windows overlooking Greenbelt although it’s an old building it’s ckean & staffs are friendly & assistive & although 5 nights I stayed the wifi is ongoing repair & finally just enjoyed wifi on my 2 remaining nights.
Stayed 5 nights in Oct 2018

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything within our reach, being in the middle the malls.
Stayed 1 night in Sep 2018

6/10 Okay

Godwin

Needs better comfort
Too many windows with my light reducing curtains. Beddings was too small for the mattress. Keep on sliding off. Irritating.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Okay
It was overall just okay. Old traditional room keys. No bidet in the toilet. No slippers. Spacious room. Floor not well swept.
Stayed 1 night in Aug 2018

10/10 Excellent

PARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is good , clean and very confortable. It is a walking distance going to greenbelt wherein we had a dinner with our friends. Airport is very near and I was able to checkin in an earlier time than my usual.
Stayed 1 night in Jul 2018

4/10 Poor

Rina, Philippines

Disliked: Staff & service
My reservation at Expedia was for a one bedroom suite. I was told that in their system it says an RD room which, upon inspection was a small standard room. I was told that even if I booked other kinds of rooms in expedia, I will be given whatever room is available at check in. I do not think that is right.
Stayed 1 night in Jul 2018

10/10 Excellent

Maggie, Melbourne, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LPL Suites Strategically Located.
The room is simple but spacious and clean. The staff are friendly and very helpful. I requested a microwave oven and it was handed in less than 5 minutes. The location is very convenient for almost everything even going to the domestic and international airports. Most important, the room price is affordable. I will be using that place again.
Stayed 1 night in Mar 2018
Response from F.O on 10 Apr 2018
Thanks for staying at LPL Suites. We'll address your concern to the Management. We're looking forward to see you again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Louie, Bacolod City

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great: Close to Makati Comm'l Center
The hotel's facilities need to be repaired and upgraded! It's major plusses are its location(accessible to the commercial establishments), its very friendly and accomodating staff, and its linkage to good resto's for breakfast! Some rooms have no wifi, amenities are minimal, bathrooms need repairs, tv sets are still of the tube variety...
Stayed 3 nights in Feb 2018

10/10 Excellent

VIDA, FRANCE,,NICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its nice area close shopping mall and restaurant
Like the staff’s all very helpfull all smiling all happy there very nice welcome👌👌👌👍👍👍😍😍😍
Stayed 1 night in Feb 2018
Response from Russel on 15 Feb 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John, Sydney

Budget hotel in a great location
We had an issue with bedding after booking a room for 3 adults for 5 nights. The room comes with a double bed but the site indicates that a rollout bed is available, which we asked for when checking in. We assumed that that since we'd booked for 3 adults there would be no additional cost and no mention of additional charges was mentioned at the time of check in. We were supplied with only a thin foam mattress which just laid on the floor but as we were staying in the hotel following a significant family tragedy we were prepared to overlook that under the circumstances. However on checkout we were advised that we owed an extra php950 per night for the extra bed (php4750), I was very upset about this extra charge given the bed was just a foam mattress on the floor. The hotel was insistent that I pay the additional charge which I disputed. After some discussion a compromise was reached and I agreed to pay part of the charge. This unfortunate event only served to make an already stressful time for us worse. I found this to be very disappointing because beside that issue the staff are always friendly and helpful and the hotel is in a fabulous location. I believe there would have been a better outcome if the additional costs were mentioned at check in. I'm not sure I will stay at Lpl Suites in the future.
Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches on the room, clogged drainage
Cockroaches were on the room. The drainage was clogged and the heater was not working. Customer service is not good.
Stayed 1 night in Jun 2017

2/10 Terrible

J.J., Toronto

Disliked: Property conditions & facilities, room comfort
Nice location - but other then that disappointment
Got into the hotel everything seems okay, until i started using the toilet and it was clogged after one use. After fecal matter and a cockroach came from the side of the toilet. No in room safe. Felt the building was very old, apparently it was an old office building they turned into a hotel. They offered me another room, but i left for another hotel. I don't recommend it.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Location location
Location is great, greenbelt mall across the street with lots of good eateries and a small supermarket. Shops for as far as you want to walk including "the landmark" department store, huge multi story with everything you could want, in easy walking distance. Unfortunately the hotel itself is quite old and looks a bit tired but given the location, you shouldn't expect too much for the price. The rooms are comfortable enough and fairly clean, given that it is a bit old and probably due for some refurb, which I think really needs to include the plumbing which was only just adequate. Our stay was only brief but I would consider staying again just for its location.

6/10 Okay

Charito

Disliked: Cleanliness, property conditions & facilities, room comfort
Reception area had cockroaches.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Breakfast
Great Location, Great Breakfast included in the price. Room need several improvements and fumigation.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Andrea, saipan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
The hotel was poorly furnished. It looked like it use to be an old hospital.

8/10 Good

Jean, California USA

Liked: Cleanliness, staff & service, room comfort
Affordable suite
Our stay was fun. The room is good for family of 5 or 6 in an affordable prize. Book early, more affordable. Staff were very friendly and helpful.

6/10 Okay

Jun, Las Vegas, NV, USA

Liked: Staff & service
Just Across Greenbelt in Makati
The positive part of our stay is that the hotel is just across Greenbelt. There is plenty of shopping and eating options. There are plenty of fast food, high end restaurants and convenience stores within 10 minute walking distance. The hotel staff is nice and courteous. Within walking distance of Ayala Museums. The downside to our stay are the following: 1) It is obvious that the front office is either understaffed or inefficient. While attending to the guests the front office is always busy with internal office tasks. Their attention is not totally focused on the guests checking in, checking out or getting their breakfast vouchers. 2) Poor sound absorption of walls and doors. Conversations, foot traffic and closing doors are heard loudly inside our rooms. 3) There is some unpleasant smell in the hallways. 4) Cockroaches present in rooms.

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

4/10 Poor

Arne

Det positive var beliggenheten! Ellers var det meste negativt. Svært lite stemte med beskrivelsen jeg fikk ved bestilling. Fantes ikke kjøleskap, vannkoker og safe. Ingen telefon på rommet. Ødelagt gulv som man lett kunne skade seg på. Nesten ikke rennende vann i springen. Svært støyende aircondition anlegg. Ikke daglig rengjøring som lovet. Bare besøkt for skifte av håndklær en gang på fire dager, på oppfordring. Heller ikke da rengjøring. Måtte rekvirere toalettpapir. Heis som var svært ustabil og ofte ikke gikk til min etasje. Dårlig oppfølging fra ansatte
Stayed 4 nights in Nov 2018