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Reviews of Indigo BGC @ SOMA

3 out of 5
Indigo BGC @ SOMA
25th street, South of the market Residences, Taguig, Metro Manila

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 69 reviews" "
Rating 8 - Good. 28 out of 69 reviews" "
Rating 6 - Okay. 9 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 5 out of 69 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony, Guam

Travelled with family
Liked: Cleanliness
Location, best pricing. Clean and comfortable room
Stayed 1 night in Mar 2020
Response from Indigo on 19 Mar 2020
Hi, thank you so much for your feedback. We are glad that you enjoyed your stay!

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness
Good position, easy check in, good equipment in kitchen. But unit wasn't cleaned during our 4 night stay.
Stayed 4 nights in Feb 2020
Response from Indigo on 9 Mar 2020
Hello, thank you for your feedback. Just want to let you know that we are not a hotel and that we don't have round the clock housekeeping, we provide free cleaning for minimum stay of 7 days.

8/10 Good

Ester, Orange County, CA

Travelled with family and small children
Liked: Cleanliness, amenities
Towels were provided for a day, we stayed for 3 nights. We were not welcomed on the day and time of arrival, though i informed them of the time of my arrival. I had to call for the code of the door lock. No daily cleaning. I rented two units, one unit had a beautiful view. One restroom's lavatory was not totally working. Everything was near or walking distance (5-minute walk) to my bank, miscellaneous store, SM Aura, etc. That was really great! There was parking close to the unit, 100 pesos for about 4 hours. I didn't ask for an overnight parking fee. Overall, i loved my unit.
Stayed 3 nights in Feb 2020
Response from Indigo on 9 Mar 2020
Hello, thanks for your feedback, apologies for that but as soon as we found out that you didn't receive any instructions from expedia, we assisted you right away and sent our staff over for further assistance. We are not a hotel and no round the clock housekeeping but we do provide extra cleaning for free for a minimum stay of 7 days. We were also able to fix the lavatory when it was reported to us. Thanks for the concerns that you have raised and it will help us to become a better host.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Indigo on 24 Feb 2020
Hello, thanks for your feedback and we are glad that you had a great stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Walking distance to SM Aura, Market Market, High Street. —Friendly management. - Feels like home away from home.
Stayed 10 nights in Jan 2020
Response from Indigo on 16 Feb 2020
Hello, thank you so much for the feedback and we are glad that you enjoyed your stay.

8/10 Good

Marky, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is at an amazing location! Only 5 mins walk to SM Aura! Room is good enough size.. max room occupancy seems to be 4 people so if you are a family of 5 they seem to not allow any more In the room even if you pay. Pool was also closed at the time of visit because of the ash fall. The elevators run REALLY SLOW so definitely plan ahead. Our unit bathroom 2106 had problems with hot water even after they came to fix it so that was a bummer. Everything else was fine in terms of wifi, spacious, nice city view and clean. Communication with SOMA was great too, they reply within minutes. Would I stay here again? Probablyy.. just cause of the amazing location for the price.
Stayed 6 nights in Jan 2020
Response from Indigo on 16 Feb 2020
Hi, thanks for your feedback. It is stipulated in our listing the maximum capacity of each apartment, having a 5th guest is no longer conducive and will be against the policy that we have agreed with the building admin, these was explained to you prior to your arrival. We don't have any control with the elevator but can surely pass the feedback with the admin.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
There were no fresh towels the reason is they forgot. It was not a good reason at all. The following day they forgot again the fresh towel. Never I will book in this place again.
Stayed 11 nights in Dec 2019
Response from Indigo on 30 Jan 2020
Hello, thanks for your feedback and this will help us to become a better host. I will look into what happened here.

8/10 Good

jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment just like staying home
It was so good it was like we where home
Stayed 4 nights in Dec 2019
Response from Indigo on 26 Dec 2019
Thank you for your feedback, we are glad that you enjoyed your stay!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Good location but that’s about it
Bathroom needed further cleaning as there’s mold on grout etc. The cup in the bathroom could use replacing. The sofa bed was not comfortable at all. Although we specified number of room occupants, not enough towels and linens were provided. Instructions in the room were out of date for example “leave keys in lockbox” when there is no lockbox etc. It’s good for the location as within walking distance to everything but inside of condo still needs additional attention. Overall ok stay but not amazing.
Stayed 2 nights in Dec 2019
Response from Indigo on 17 Dec 2019
Hello, thanks for your feedback and we appreciate for all the commentaries you have mentioned as this will help us improve as a better host. We set up our apartment according to the number of guests that was booked if there were no enough towels and linens we are here to assist and provide what was needed. We will look into the instructions and the mold in the bathroom to make sure that this wont happen again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Nov 2019
Response from Indigo on 9 Dec 2019
Thank you so much and we are glad you had a great stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to many restaurants and shopping centres. Apartment had lovely facilities.
Stayed 3 nights in Oct 2019
Response from Indigo on 14 Nov 2019
Thank you so much for staying with us and taking time to write a review for us. We hope that you choose us to be your host again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Indigo on 15 Oct 2019
Thanks for your feedback

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find. I highly recommend this place.
Great location, no fuzz check in/out. Clean, Comfy beds, clean bathrooms, big kitchen if you want to cook. Near shopping malls, convenient store. Safe area. I will go back here when Im back in Manila.
Stayed 4 nights in Sep 2019
Response from Indigo on 6 Oct 2019
Thanks for your feedback and we hope that you enjoyed your stay with us and we are excited to be your host again soon.

6/10 Okay

Gerry

Liked: Staff & service
It shows some age and may need a fresh coat of paint. Washroom requires a thorough cleaning.
Stayed 2 nights in Sep 2019
Response from Indigo on 6 Oct 2019
Hi, thanks for your feedback and we will look into that to become a better host.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2019
Response from Indigo on 6 Oct 2019
Hi, thanks for your rating. Kindly send us a message or feedback to let us know what we can do to become a better host.

10/10 Excellent

Alberto

Stayed 1 night in Sep 2019

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Indigo on 18 Sept 2019
Thank you.

4/10 Poor

sulatur

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best thing about the property is the location, and the availability of 2 sofa beds on top of the main bed. But sadly the property require better maintenance, especially the bathroom, which had a lingering unpleasant smell. There's also issue with the fridge, one of the main light and extension cord not fully working. The stay would have been more pleasant if we didn't encounter these issues.
Stayed 5 nights in Sep 2019
Response from Indigo on 13 Sept 2019
Hi There, thanks for your feedback and will make sure that our team will work on with the comments that you have mentioned. We truly appreciate your time and we will see to it that you will have a better stay next time.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money
Very pleased with our stay - first time in this condo, The building itself is a little old compared to other condos in BGC and this shows in the common areas. However, the unit is very clean and of good standard - very good value for money compared to other places we’ve stayed in BGC. The condo has everything you need for a short of longer stay - we sated for 5 days. Liked the self-contained kitchen. The studio is spacious enough for 2 people amd probably more space than a lot of 1 bedroom condos we’ve rented in BGC. Real plus point is location - minutes walk to SM Aura shopping mall and supermarket. Only 10 minutes walk to the Fort and BGC High Street. Only downside is no car parking onsite - quite expensive to book a parking slot nearby - this is the only thing that would stop us booking here again.
Stayed 5 nights in Jul 2019
Response from Indigo on 29 July 2019
Thank you for the feedback Gary, really hope you consider us again despite the parking.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked for 3 nights. I arrived at 9pm. The place have lots of insects- cockroaches everywhere and small flying insects There were body hair on the floor especially near the bed area. The place was dusty. I called the owner and sent photos. She offered to clean and fumigate the area in the morning. I found the place unacceptable. The following day I checked out and decided to just forfeit the 2 nights and stay in a hotel.
Stayed 3 nights in Jul 2019
Response from Indigo. on 27 July 2019
Hi Ma'am, apologies again about your experience, as you mentioned we have offered to clean and fumigate the area, however you declined and instead you want to be refunded for your stay, unfortunately we cannot do that as we have provided alternate solution but you left the apartment without letting us know.

10/10 Excellent

Jessamae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Indigo on 20 Aug 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Indigo on 20 Aug 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
We found the place hard to fimd as it gose under south of market private reidence not stlyish apartment my driver could not find it. PLEASE CHANGE NAME ON THIS PROPERTY so no one ele gets lost thamks Richard
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has kitchen with microwave, refrigerator, cooker, electric kettle, coffee maker, laundry machine, iron & ironing board, hair dryer, very good wifi signal, free landline phone for local calls, free distilled drinking water, basic bathroom toilettries.
Stayed 3 nights in Jun 2019
Response from Indigo on 27 July 2019
Hi Sir, thank you for listing down the items found inside the apartment, we are also hoping you could provide a specific feedback as to why we were not able to get a rate higher than 4 from you.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and host. Always responsive. There was a little bad smell outside the balcony, but that was a building issue. This unit was cost.
Stayed 7 nights in May 2019
Response from Indigo on 29 July 2019
Thank you for the feedback.

8/10 Good

TdL

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and accessible to market,restaurant and shoping malls. Friendly staff.
Stayed 6 nights in May 2019
Response from Indigo on 29 July 2019
Thank you for the feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Angeline

Nice location but unfortunately no washing machine
Pros: excellent location, great interior design, cosy,Netflix, filtered water provided Cons: no washing machine, smell from the pipe underneath the sink, noisy aircon
Stayed 4 nights in May 2019
Response from Indigo on 27 July 2019
Thank you for the feedback sir, we are now in the process of replacing the aircon inside the apartment and the issue with the pipe has been resolved.

8/10 Good

Clarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super like
It was good and convenient , thumbs up for this place.
Stayed 3 nights in May 2019

10/10 Excellent

Tang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels comfortable like a home rather than a hotel. And it has all the basic ammenities unlike some other places I stayed at.
Stayed 3 nights in Feb 2019
Response from glai on 17 Feb 2019
Thanks for the feedback

8/10 Good

Verified traveller

Stayed 6 nights in Dec 2018
Response from Glai on 26 Jan 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to rebook asap. Whole place was lovely and they really attend to your needs...asap most of the time.
Stayed 4 nights in Dec 2018
Response from Glai on 26 Jan 2019
Thank you for your lovely feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended, definitely we'll be coming back in four months!
Stayed 2 nights in Dec 2018
Response from Glai on 27 Dec 2018
Thank you for the feedback, hope to host you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the location of the property. Everything is in walking distance. Minor issues ive noticed. The pillowcase is kinda dirty with make up i believe and the leather sofa bed is cracked. But over all. Its great.
Stayed 3 nights in Dec 2018
Response from Glai on 18 Dec 2018
Thank you for your feedback, we will make sure to address all your feedback. Hope to host you again

8/10 Good

Verified traveller

Stayed 13 nights in Oct 2018
Response from PM on 19 Nov 2018
Thank you for your feedback

10/10 Excellent

Joel, Guelph, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was spacious and very clean enough for 3 or more people.
Stayed 3 nights in Oct 2018
Response from Glai on 8 Nov 2018
Thanks for staying with us, hope to host you again.

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2018
Response from Glai on 8 Nov 2018
Thank you for your feedback, hope you consider us again in the future

10/10 Excellent

Mariccris, Rancho Cucamonga California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Love the location! This is my. Second time staying here. I will definitely come back .
Stayed 2 nights in Sep 2018
Response from Glai on 4 Oct 2018
Thank you for the feedback. Hope to host you again soon.

10/10 Excellent

Angel, BGC

Liked: Cleanliness, staff & service, room comfort
Great home to stay :) truly stylish and comfortable place to stay. Perfect 5-star rating!
Stayed 1 night in Sep 2018
Response from Glai on 4 Oct 2018
Thank you for the feedback. Hope to host you again soon.

10/10 Excellent

Mcris, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the studio apartment I stayed in for one night ! Twas clean with comfortable bed, beddings and pillows. Even the two full sized futon sofa beds were comfortable .gHreaf location! I will use this place again ! The only thing was I couldn’t figure out their hot water or I dunno if there is hot water.
Stayed 1 night in Sep 2018
Response from Glai on 4 Oct 2018
Thank you for the feedback. Hope to host you again soon.

10/10 Excellent

kin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BGC stylish apartment
This place was the best room of my trip. I also love BGC! This apartment is soo close to everything. I’ll be staying here next time I’m in Manila!
Stayed 2 nights in Sep 2018
Response from Glai on 11 Sept 2018
Thanks for your feedback

8/10 Good

Cy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great building in the BGC and it was very homey and nice and quite. I felt like home here and so relaxed. My only complaint is the address, I put it in my grab taxi app and he couldn’t find it so he dropped me off on the side of the road but other than that it was a great place to stay.
Stayed 2 nights in Sep 2018
Response from Glai on 11 Sept 2018
Thanks for your feedback

8/10 Good

Verified traveller

Ok
The apartment was not the one pictured. The bathroom is in pretty rough shape but is functional. The kitchen was not very clean. The apartment overall was comfortable and in a great location.
Stayed 2 nights in Aug 2018
Response from Glai on 4 Sept 2018
hi, thank you for your feedback, we will look into this to ensure we enhance your experience with us

8/10 Good

April Grace, philippines

Nice location
Nice location. Easy check in and check out
Stayed 14 nights in Aug 2018
Response from Glai on 22 Aug 2018
Thanks for your feedback :)

8/10 Good

Jesse, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious studio, two blocks away from all the stores, bars and restos in bgc area. Better price than the other studios i slept at around bgc area. Internet goes out once in awhile just need to restart it. Easy check in and out.
Stayed 5 nights in Jul 2018
Response from Glai on 22 Aug 2018
Thanks for your feedback :)

10/10 Excellent

rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Clean and comfortable.
Stayed 4 nights in Jul 2018
Response from Glai on 10 Aug 2018
Thank you for your feedback, hope you consider us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Bonifacio High Street
We were pleasantly surprised that the property is quite near the places where we wanted to bring the kids to, we even walked all the way to Kidzania! The place itself is clean and presentable and comfortable.
Stayed 2 nights in Jun 2018
Response from Glai on 10 Aug 2018
Thank you for your feedback, hope you consider us again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean Room, Good View
The room was very clean and comfortable. It has a good view of the city and is in a nice location.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
super Aussicht, ganz gute Einrichtung, Bad ein wenig veraltet, die Teppiche nicht ganz ansehnlich, sonst war es ein angenehmer Aufenthalt
Stayed 6 nights in Dec 2019
Response from Indigo on 30 Jan 2020
Hello, thank you for the feedback and will look into that.