Reception

Reviews of El Rancho Hotel Alabang

3 out of 5
El Rancho Hotel Alabang
8001 East Service Road, Muntinlupa, Manila

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

4.0/10

Cleanliness

6.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

8/10 Good

JUPITER S

Liked: Staff & service
Hotel staff are friendly the room in 2nd floor is not bad at all though it has no windows, in 1-10 rating i rate it 7
Stayed 1 night in Oct 2021

4/10 Poor

Irene

Liked: Staff & service
Disliked: Cleanliness, room comfort
No window in my room ..no bathtub..mahina ang tulo ng tubig sa 5th floor..tiis lang dahil bayad na before check in..not relaxing for quarantime time..
Room
Food
Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor service
if you will book this hotel, try to check first their contact number if working. I was not allowed to stay there since the hotel was no longer listed on an accredited quarantine facility when I arrived at the airport since you cannot contact them to inform my situation and I was moved to stay at another hotel. Hotel.com and El Rancho didn't want to refund me for 4 days booking.
Stayed 4 nights in Jan 2021
Response from El Rancho Hotel ALabang on 11 Feb 2021
Lovely Day! We would like to inform you that our hotel is accredited as quarantine facility since May 2020. We also have accreditation certificate and certificate of authority to operate from the Department of Tourism. In fact, there were other guests who booked online, stayed here for the past few days to have their quarantine.

6/10 Okay

Jonathan

It's not worth the price
The crew members are friendly and nice. The location is centrally located and accessible however it's not a quite place from all the noises of vehicles outside. The room looked neat/clean but unfortunately, I was welcomed by a small cockroach. Also, the AC was noisy. There was no soap/shampoo provided which was not a big deal for me as i always have mine. In a rate scale from 1-5, I rate 3.
Stayed 1 night in Dec 2020