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Overview of Ace Hotel & Suites

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Balcony

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBGC Arts Center5 min drive
    Popular LocationVenice Grand Canal Mall18 min drive
    Popular LocationFort Bonifacio19 min drive
    AirportManila (MNL-Ninoy Aquino Intl.)38 min drive

Choose dates to view prices

  • Junior Suite, 1 Double Bed

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsJunior Suite, 1 Double Bed
  • Suite, 1 Bedroom

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Deluxe Twin

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin
  • Deluxe Room, 1 Queen Bed

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed

About this area

Pasig

In the city centre, Ace Hotel & Suites is in a walkable area with good shopping. San Agustin Church and Manila Cathedral are notable landmarks, and travellers looking to shop may want to visit Venice Grand Canal Mall and Glorietta Mall. Travelling with kids? Make time for Manila Ocean Park, or head to an event or a match at Smart Araneta Coliseum.
Popular Location

What's nearby

  • BGC Arts Center - 5 min drive
  • SM City Sta. Mesa - 7 min drive
  • Makati Medical Center - 9 min drive
  • Venice Grand Canal Mall - 18 min drive
  • Fort Bonifacio - 19 min drive

Getting around

  • Manila Pandacan Station - 8 min drive
  • Shaw Boulevard Station - 15 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.) - 38 min drive

Restaurants

  • Skygarden — 1 min walk
  • Ace Coffee Lounge — 1 min walk
  • Karnitas Korner - 3 min walk
  • Ba Noi's - 3 min walk
  • Calderón Cocina Tapas y Bebidas - 3 min walk

About this property

Ace Hotel & Suites

Family-friendly Pasig hotel in Kapitolyo, near Shangri-La Mall
Along with a restaurant, this hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a lazy river are on-site. All 170 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and coffee makers.
Ace Hotel & Suites offers 170 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: PHP 300 per night
  • Return airport shuttle (surcharge) from 6 AM to 9 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9 AM: PHP 550 for adults and PHP 550 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hydrotherapy
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

See similar properties

Policies

Check-in

Check-in from 1:00 PM - 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 1 September 2020 to 30 September 2020 (dates subject to change).
The following facilities or services will be unavailable from June 16 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Entertainment facilities
  • Fitness facilities
  • Parking area
  • Recreation facilities
  • Sauna
  • Shuttle services
  • Spa
  • Spa/Beauty services
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 1600.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 550 for adults and PHP 550 for children (approximately)
  • Airport shuttle fee: PHP 1775 per vehicle (one-way)
  • Self-parking fee: PHP 300 per night
  • Rollaway bed fee: PHP 1600.0 per night
  • Facilities fee: PHP 600 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ace Hotel Pasig
Ace Pasig
Ace Hotel & Suites Metro Manila/Pasig
Ace Hotel Suites
Ace Hotel & Suites Hotel
Ace Hotel & Suites Pasig
Ace Hotel & Suites Hotel Pasig

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel & Suites and receive a full refund?
Yes, Ace Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Ace Hotel & Suites have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Ace Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ace Hotel & Suites?
Self-parking is available for PHP 300 per night.
What time is check-in at Ace Hotel & Suites?
Check-in is from 1:00 PM - 5:00 PM. Late check-in is available during limited hours.
What time is check-out at Ace Hotel & Suites?
Checkout is at noon.
Does Ace Hotel & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 1775 per vehicle, one-way, applies.
Where is Ace Hotel & Suites located?
This family-friendly Pasig hotel is located in the business district, within 1 mi (2 km) of Asian Development Bank Headquarters, Shangri-La Mall and SM Megamall. Robinsons Galleria Mall and Greenhills Shopping Center are also within 3 miles (5 km). Shaw Boulevard Station is 15 minutes by foot and Boni Avenue Station is 20 minutes.
4.0
Very good
5 - Excellent
59
4 - Good
80
3 - Okay
23
2 - Poor
7
1 - Terrible
5

4.2/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Low class hotel with low class service!
I checked in on Saturday at 1pm, lobby was like a market, so crowded. I found out that the water spa is open to the public and it is not just for Guests who have room reservation. The manager and other staff in front desk are not friendly and needs more training on how to be professional.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with partner
Rooms were spacious. The ref was empty and did not have courtesy water or water for sale.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Water spa is great. Just hope less salt on food.
Stayed 1 night in Nov 2019

3/5 Okay

Sad face IconDisliked: Staff & service
I like this spa but the the frontline staff is very strict. We check in late because of the traffic. They ask for the confirmation papers
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
I like the service and amenitoes
Stayed 2 nights in Oct 2019

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