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Reviews of 79 Living Hotel

3 out of 5
79 Living Hotel
No. 130, 79th St, Btwn. 29th & 30th St, Chan Aye Thar Zan Township, Mandalay

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 125 reviews" "
Rating 8 - Good. 65 out of 125 reviews" "
Rating 6 - Okay. 23 out of 125 reviews" "
Rating 4 - Poor. 5 out of 125 reviews" "
Rating 2 - Terrible. 2 out of 125 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall I don’t know that I recommend this hotel. First, the good: the entire staff was super friendly and accommodating, it was easy and reasonably priced to book a private taxi through the hotel for day trips, and the breakfast buffet was really good. The bad: it was next to impossible to get any sleep during our three night stay. The walls are paper thin so you hear everything next to and above you. It’s also located on a busy street and next to train tracks (with constant honking by both until late at night and beginning before sunrise), as well as located next to a middle school. I’m not sure if it was due to a holiday or special event, but we were awakened by scores of children on microphones, shouting, and playing instruments beginning at 8am. If you are anything short of a very heavy sleeper, you will struggle.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting Hotel
This is the dirtiest hotel I have ever stayed at. I expected a budget hotel, but I was shocked to see how dirty this place was. The sheets had stains. There were stains on the walls. There was literally a used tissue with a blood stain on it being used to hold up the glass top of the bureau. They provided flip flops for the bathroom that were very dirty. My husband slept in his clothes, because it was clearly a very dirty room.
Used tissue holding up the glass top of the bureau
Stain on our bed sheets
Stayed 1 night in Jan 2020
Response from Aung on 24 Jan 2020
Dear Valued Guest, Thank you for taking your precious time to share your recent stay experience with us. We are sincerely apologise for the stain mark on your bedsheet during your stay. Unfortunately our laundry staff omitted to remove that stain and I was strongly gave warning to all housekeeping and laundry team regarding all linen and bedroom cleanness. The tissue under table glass will be going to be changed and all room cleanness condition will be under detail inspection. We promise that we'll take all necessary actions after we complete room inspection in detail. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guests or your next visit. Sincerely, Aung Si Thu General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The place is near railway station and the slums are nearby with people stay across street. Not sure safe at night.
Stayed 2 nights in Mar 2019
Response from Aung on 3 Apr 2019
Dear Valued Guest, Thank you for taking your precious time to share your feedback regarding your recent stay with us. We are well located right in the city centre and close to the railway station which is very convenient for train travellers. Our hotel located on the 79th Main road and quiet safe for guests.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
Nothing spectacular however delivered comfort together with a decent breakfast for AUD35. This compares to a nearby hotel I paid AUD45 that was more comfortable but had to move from because of noise; trains and karaoke bar. If worried about getting woken by the trains, ask for a room away from the road. Hotel offers a small roof top resturant to enjoy a drink and meal in the evening
Stayed 1 night in Mar 2019

6/10 Okay

Tracy

Liked: Room comfort
RUINED OUR TRIP TO MANDALAY!!!!
Ruined our stay in Mandalay!! We asked for a taxi for the day to see 2 waterfalls but we were taken to other locations where we dod not want to go. Driver eventually found a waterfall but not the right one. Managers attitude when we complained was not helpful and would only give small discount on the price. It was our last day so could not do the trip next day. Rooftop bar is nice but the room is small and dated. Bathroom a bit old and grubby but decent price for central location.
Stayed 3 nights in Nov 2018
Response from Aung on 22 Nov 2018
Dear Tracy, Thank you for taking your precious time to share your feedback with us. As we have discussed that you didn't mentioned clearly about which waterfalls you want to go. Your just asked our front desk to book a taxi to Pyin Oo Lwin and the driver also driven to main attractions including some waterfalls in Pyin Oo Lwin. One of waterfalls you asked me was also not in Pyin Oo Lwin area, It is just near Mandalay called Dee Doke waterfall. I'm sorry that you miss a waterfall in Pyin Oo Lwin. But I'm glad that our driver tried his best to a alternate waterfall which both of you enjoyed. I gave you 100% discount for U Bein bridge visit to compensate your disappointment. But I'm sorry to hear that my offer was not up to your expectation. Thank you again for your feedback and we will try our best to improve our service base on your feedback.

8/10 Good

Ian

Liked: Cleanliness, staff & service
Friendly staff and good value hotel
Friendly staff who speak a bit of English and always try to help, easiest way to get around is by taxi as the sights are spread around so no ideal one place to stay. Breakfast was ok, room not massive but for the price it was perfectly adequate.
Stayed 2 nights in Oct 2018
Response from Aung on 3 Nov 2018
Dear Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We really are very lucky to have such a fantastic central location by so many of Mandalay's most iconic attractions. I'm delighted to read our team took such good care of you and we look forward to welcoming you back again very soon. With best regards, Aung Si Thu General Manager

8/10 Good

Nicola, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel with rooftop bar.
Decent size room with fridge, tea/ coffee and free water, very hard bed tho. Lift was handy so we didn't have to climb stairs. Had lovely rooftop bar and indoor resturant with good prices and good food. Lovely helpful staff. Ok location,close to train station. we walked to the royal palace but got completely stuck in traffic trying to cross South Moat Road so take care if your walking there as there are no footpaths and lots of traffic.
Stayed 1 night in Oct 2018
Response from Aung on 17 Oct 2018
Dear Nicola, Thank you very much for taking the time to write such lovely review about your stay at the 79 Living Hotel, Mandalay. I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings convenient. We have indeed located just a 7-minute walk from South Moat Road and the shopping malls and just a stone's throw away from the Central Railway Station. I am delighted that during your stay you had the opportunity to dine in our rooftop bar, it certainly is an experience that shouldn’t be missed. Once again, thank you for taking the time to review your recent stay, and my only wish is that I can personally welcome you back upon your return to The 79 Living Hotel. Best Wishes, Aung Si Thu General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel with a nice roof topper. Clean rooms and friendly staff. Comfortable spacious rooms. Has a nice rooftop bar
Stayed 11 nights in Jun 2018

8/10 Good

Luke

Liked: Cleanliness, staff & service
Cheap spot to stay for a night or two
I stayed for just one night before flying out to Bangkok. The staff were friendly and had some good restaurant recommendations. They were also able to book me a quick trip to Mandalay hill, which was a nice way to finish the day.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to Rail Station
I stayed at the hotel due to proximity to the railway station. The hotel is average so don't have overly high expectations. Roof top bar isn't bad but is tiny. Breakfast/dining area could do with a clean.

4/10 Poor

Sam, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Location & Unclean
Terrible location, filthy neighborhood, unclean rooms and poor breakfast.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and great breakfast buffet!
The staff is very friendly and will help arrange bus, boat or train tickets as well as help with local sightseeing. The rooms are clean and comfortable and the breakfast buffet has many options. The wifi works ok. We enjoyed the rooftop bar and free drink during happy hour.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic and developing
A terrific place to investigate Mandalay from. Staff really working hard to make your stay enjoyable.

10/10 Excellent

Xu, Australia

Liked: Staff & service
It was good for breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Worth the value!
The staff was very welcoming. We received good service when check in and check out. The room was worth the value. The size of the room space was on the smaller size however, the roof top view was a good place to relax.
Response from General Manager on 9 Sept 2016
Dear Guest, Thank you for choosing 79 Living Hotel and for posting your comments. I am pleased that you found our staff was very welcoming and you received good service. I trust that you had enjoyed our rooftop bar with delicious cocktails and foods with nice view. Regards, Aung Si Thu General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money but bad wifi
Good value for money. The wifi was terrible though and our room was just below the kitchen so we got woken up by their preparation noises in the morning.
Response from Aung on 25 June 2016
Dear Valued Guest, Thank you for taking your precious time to write a review regarding your recent stay at 79 Living Hotel, Mandalay. Internet Speed is country issue but we tried to support best available WiFi access but speed will vary depend on ISP. I am really sorry for your concern about noise from kitchen which only happen to your room as your room was just below kitchen. Now, we renovating that room with soundproof ceiling and we stopped selling this room until renovation finished. Thank you for your feedback which always let us improve better. Kind Regards, Si Thu General Manager

6/10 Okay

David, Sydney, Australia

Liked: Cleanliness, staff & service
Interesting area
When the taxi brought us from the airport we were concerned about the area the hotel was in, there were many street stalls and vendors - it added to the atomosphere. We walked for several blocks around the hotel and felt quite safe. The staff were very helpful.
Response from Aung Si Thu on 9 Sept 2016
Dear Guest, Thank you for choosing 79 Living Hotel and for sharing your comments. I am glad that you enjoyed our rooftop restaurant and appreciated with cooling breeze. It is also wonderful to know that you enjoyed the private tour that arranged by our colleagues. I am also glad that you had found quite safe and our staff were helpful during your stay with us. We look forward to welcome you again soon. Regards, Aung Si Thu General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at good price
Hotel was great - we extended our stay twice. The staff I very friendly and helpful, and the hotel is relatively central to palace and other points of interest, in a city which is very spread.
Response from General Manager on 9 Sept 2016
Dear Guest, First of all, please let me thank you for taking the time to share your comments on Hotel.com further to your stay with us. I am pleased that you had extended your stay twice! I trust that you were comfortable with our hotel location which is central and easy to explore around the city. Your kind words have been shared with the entire team. We look forward to welcome you again soon. Regards, Aung Si Thu General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to rail station
Excellent location to catch the train. Note as with any hotel in Myanmar it is over priced by at least 50% so no hotel in this country should get beyond the star rating.

6/10 Okay

Frazer, Castlemaine, VIC

Liked: Cleanliness, staff & service, property conditions & facilities
An OK budget hotel, but there are probably better
An OK budget hotel, but there are probably better options. Pros: - Friendly and helpful staff (of course) - Location seemed pretty central with plenty of eating options. Near the railway station and palace complex - Nice roof terrace with views in 3 directions across the city. Free cocktail during happy hour. Cons: - Room seemed small, cramped and badly arranged: double bed pushed against 1 wall and under a window, not much floorspace around the bed. But was clean and with nice views from the upper floors - Drinks were pricey after you'd been lured with the free cocktail. - Worst breakfast in 3 weeks. OK if toast and jam is your thing, but the savoury bain marie options were tepid at best, so didn't risk it. We were fed up with omelettes by then. Of course, the internet was rubbish: this is Myanmar so doesn't count as a con. We found elsewhere the next time in Mandalay, but missed the roof terrace.
Response from General Manager on 9 Sept 2016
Dear Guest, Thank you for taking the time to give us such detailed feedback on your stay with us. I am disappointed to read your comments on the state of the room, drink and breakfast. We apologized for the inconvenience caused, and please rest assured that we are taking your feedback most seriously. We will take your comments into account when working towards improving our product. Nonetheless, I am pleased that you received great service from our staff and recognized our location is central with plenty of eating options. I do hope you will consider staying with us again and look forward to welcome you again soon. Regards, Aung Si Thu General Manager

6/10 Okay

Alexa, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and food
For a short stay the hotel was great. Very friendly staff and delicious breakfast. The room was very comfortable and large with a small living room attached. The neighborhood seemed a bit dangerous at first but it is close to sightseeing so it worked out fine for us.

4/10 Poor

Nhu Nhuc, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
a bit run down
Our room had ants. The staff came with bug spray but it didn't help. More just came. They couldn't change our room that night. Fortunately we were a party of 6 so slept in another room. They changed our room the next morning. The hotel is a bit run down, as Mandalay as a whole is. The staff were good and did what they could, but the hotel just needs a good clean. They should hire better cleaners / housekeeping team.
Response from Aung on 30 Jan 2016
Dear Nhu Nhuc, I am sorry that this incident prevented you from enjoying your time with us. I can only apologize again that you were put in such a position. Even though we sprayed insecticide immediately as soon as you claimed about this incident and we changed your room the next morning, I appreciate that this not make up for the intrusion. I do hope that you will give us the opportunity of proving that these were isolated occurrence in the future. Thank you again for your review.

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just a short time in the hotel, one night. everything was good, nice breakfast!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome and Well service
We stay in Mandalay for 2 nights. First day of our arrival is very early morning, 4am but reception is very warm welcome on us. Also give many information on our curious. Last day of our departure, there is free service of car to drop us at AIrasia Shuttle bus. Too cool of here.

8/10 Good

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rodger, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good especially train location
If you are travelling by train you can walk with luggage, Staff very help and pleasant, speak and underEnglish

10/10 Excellent

Khusman, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Pleasant stay in 79 Living Hotel. Front staffs are helpful. Breakfast are nice with variety every day. Taxi and intercity mini bus can be arranged in the hotel.

8/10 Good

Brenda, Melbourne, Australia

Liked: Cleanliness, staff & service
Cheap and cheerful
Wonderful helpful staff ready to assist with anything. Close to railway station. Good restaurant. Most obliging taxi service on hand 24/7

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Radek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Only one problem: noise through the interior door
Thin and unsealed room's door so lots of noise coming from the hall.

8/10 Good

Alan, London

Liked: Staff & service, property conditions & facilities
Friendly hotel
Friendly staff who helped make travel arrangements, small room but reasonable for the price. Breakfast was very good as we're other meals at their restaurant. The driver, Mr. U Soe, they arranged for me was brilliant and showed me so much in 2 days, always providing cold water and snow towels. Wifi was not great.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Matthew, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice hotel. Rooms are pretty standard, nothing exceptional, but clean. Local is good - almost directly across the street from the train station, near Mandalay Palace and other sights. For the price, it's a good place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jared, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice and value
Great hotel! Very friendly and helpful staff, ready with lots of information and flyers about local attractions and tours at checkin. Quick to respond to needs. Restaurant is great for breakfast and dinner. Location is central, if a little dull. Property seems fairly new and well kept. WiFi could be spotty, but that's Myanmar. I would stay again.

10/10 Excellent

Nigel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat
Incredibly helpful staff. Excellent location close to everything. If it is a first visit to Myanmar, the poverty will be a shock but what incredibly friendly people despite all they have been through.

10/10 Excellent

Sally, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and convenient hotel near Airasia bus station
It is a warm and welcoming hotel with good buffet breakfast. I stayed here for six nights. The manager is very welcoming and informative while the staff is courteous and helpful. A female receptionist on day shift is also informative on transport to sightseeing spots. The male receptionist on night shift is helpful. There are a few restaurants and supermarket around. Buffet breakfast changes its menu each day, and is quite yummy. The hotel is next to the train station, and would be convenient for travellers taking train. The hotel is located in ten minute walk to the Airasia bus station to the airport. I am glad to recommend this hotel to fellow travellers.

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly, next to the station
I stayed here on two occasions, both excellent. It's not super luxury but for the price, it is a bargain with comfortable, well equipped rooms, extensive breakfast buffet and friendly staff. Right next to the rail station but as there are hardly any trains, it isn't noisy. First time I had a ground floor, windowless room which had great wifi. Slightly stuffy but silent. Second time I was upstairs and it must have been a bad day because the wifi wasn't working very well in the lobby either. All up, I'd stay here again without a second thought.

8/10 Good

nick, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very helpful staff
Guests get access to a limited number of bicycles free to help explore this city which is set out over a large area Hotel staff were very helpful and courteous throughout Good clean hotel in good location opposite train station

6/10 Okay

Anna-Maree, Melbourne

Great value, good location
The 79 Living Hotel is in a great location with easy access to food, currency exchange, and the train station. It was clean and our room was excellent value particularly for Myanmar.

8/10 Good

J & G , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in Town
clean room nice Breakfast next to train station helpful staff

10/10 Excellent

Patrick, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't hesitate to stay here again.
Very happy with the stay at this hotel. Very helpful and friendly staff and management.

10/10 Excellent

Jaimeson, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel run by great people
A great place in Mandalay! The location is right next to the station and there there restaurants and shops around. When we encountered some difficulties changing a booking, the manager helped is find another hotel for one night and even drove us in his own car. Great people and excellent service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has good location.
The meals were very good. The cook is great. Something different night and all were great dishes.

6/10 Okay

ivan, USA

Disliked: Property conditions & facilities, room comfort
Covenient
Convenient to Palace and train station. Problem with hot water (lack for) and intermittent wifi service. Great restaurant.
Response from Aung on 18 July 2015
Dear Ivan, Thanks for your review. Please kindly be informed that we already fixed hot water problem in your room. I hope to see you again in the near future and want to ensure your stay with us to met your satisfaction. Kind Regards, Si Thu General Manager

6/10 Okay

Kitti, Bangkok

Disliked: Cleanliness, property conditions & facilities, room comfort
Okay
It is near a train station. 5 mins walk to Main street. Ok for short stay. the room is not new. Breakfast is good

6/10 Okay

JT, Las Vegas

Liked: Staff & service
Disliked: Room comfort
Not bad but probably wouldn't choose again.
I didn't like that they held my passport overnight. It's a very uncomfortable feeling not to have my passport. I travel a lot and I've never had to surrender my passport.
Response from Si Thu on 12 Mar 2015
Dear JT, I am sorry to hear that you had bad experience with passport issue. We usually take only a few minutes to register your profile and give back to our guests before you enter your room. There might be some misunderstood between us. We usually offer other option to guests to collect their passports on their return to front desk if he or she don't want to wait to go in their room. As this is only minor problem you encountered during your stay, I believe you will give us another chance to ensue great service for you if you will in our Mandalay in the future. Kind Regards, Aung Si Thu General Manager 79 Living Hotel, Mandalay