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Dear Cynthia,Thank you for taking a moment to let us know about your experience. It was an honor to have you as our guest at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), and we look forward to many more visits!
Dear Jason,Thank you for your review. We're happy to hear you enjoyed our convenient location. From all of us at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), we hope to welcome you back soon!
10/10 Excellent
Donna
Travelled with family
19 Apr 2024
I was appreciative of the coffee/tea bar
I thought the soap/lotion dispensers in the bathroom were unique. I liked directv in the rooms
Donna
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Donna,Thank you for your feedback! We're pleased to hear that you appreciated the coffee and tea bar and found the soap and lotion dispensers in the bathroom unique. It's also great that you enjoyed having DirecTV in your room. We strive to provide thoughtful amenities that enhance our guests' experiences, and we look forward to welcoming you back to Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma) for another enjoyable stay.
Nice hotel to spend the night that is pet friendly. Staff are awesome! Rooms are freshly renovated and clean. Convenient
Lisa
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Lisa,Thank you for choosing Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma) and sharing your experience! We're thrilled you found our pet-friendly accommodations enjoyable and our team excellent. It's also lovely to hear you appreciated our updated and well-kept rooms. We look forward to welcoming you and your furry friend back for another convenient stay!
10/10 Excellent
vicki
Travelled with partner
28 Mar 2024
Perfect stop right off highway, friendly staff
vicki
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Vicki,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon!
Dear Christine,It was such a pleasure to welcome you to Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma)! We're delighted our hospitable team and high standards of cleanliness left a memorable impression on you, and we appreciate you mentioning our pet-friendly atmosphere. Thank you for your kind review and perfect rating, and we hope you return soon.
Dear Jeremiah,It was our pleasure to provide you with clean, spacious accommodations. We're glad you enjoyed your stay, and we look forward to hosting you again at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma)!
Dear Thomas,Thank you for your review! We're so pleased you had an enjoyable experience. It was a pleasure having you here, and we hope to welcome you back soon.
Dear Robert,Thank you so much for choosing to stay with us at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma). Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled Rhonda was able to uphold this standard. We'll be sure to pass along your compliments! The pleasure was all ours, and we hope to welcome you back in the future.
Dear Marilyn,Thank you for your glowing review of your stay at Holiday Inn Express & Suites Manchester - Conf Ctr (Tullahoma.) We trust that you liked clean, well-appointed accommodations and had pleasant interactions with our friendly staff. Please come back and see us again soon.
No reservation!? I had my Expedia confirmation but there was no reservation at the hotel. Luckily they still had an available room. Nice place overall.
Jerry
Stayed 1 night in Nov 2023
Response from General Manager on 5 Dec 2023
Dear Jerry,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during check-in. However, we're glad the situation was resolved and that your room was satisfactory. We appreciate your thoughtful praise and hope for a chance to deliver a better stay in the future.
Dear Steven,Thank you for choosing Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma). We are delighted to hear you had a wonderful experience with us, and we hope to see you again the next time you are in the area!
Rooms are worn, bathroom was worn and dirty. First room we got did not have a functioning bathroom light. This room cost $190 - if I was in the area again, I would stay at the LaQuinta which looked much newer and was $140/ night.
Susan
Stayed 1 night in Oct 2023
Response from General Manager on 4 Oct 2023
Dear Susan,Thank you for reaching out to share your thoughts regarding your recent stay at our property. We're sorry to hear we were unable to meet your expectations and that you were disappointed with the quality of your room. Please accept our apologies if your room had not been cleaned to our usual high standards; we will certainly address this internally to ensure improvements are made going forward. Your feedback is important as we continually strive to provide our guests with a positive experience. We're grateful for your valuable input.
Dear Namrata,It was a delight to welcome you to Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), and we are thrilled you enjoyed your stay. Thank you for the lovely compliments about our clean, peaceful accommodations. Your five-star review is truly appreciated, and we hope to have the pleasure of welcoming you back again someday.
10/10 Excellent
Kevin
Travelled with partner
27 Aug 2023
Disliked: Property conditions & facilities
Sheets were not clean - had to change them purselvrd
Kevin
Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
Dear Kevin,Thank you for choosing our hotel for your recent visit to Manchester. Our team appreciates the five-star rating of your stay with us. Guests are encouraged to notify us of any issues they encounter so we may assist them, and we apologize if we were unaware that your bed sheets were in need of changing. Please allow us to host you again at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma).
Dear Tiffany,Thank you for being our guest at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma) and for sharing your lovely, five-star review. We are thrilled you enjoyed our wonderful staff and a delicious breakfast before heading out on your busy day. We hope to have the pleasure of welcoming you back again someday.
Dear Asta,We are happy to hear that you enjoyed your stay with us, and that our rooms met your needs. Thank you for choosing to stay at Holiday Inn Express & Suites Manchester - Conf Ctr (Tullahoma). We hope to see you again soon!
Wonderful and clean. Shower head was great and the breakfast was the best breakfast we have ever had at a hotel. The biscuits and gravy were fantastic! I would highly recommend this hotel!
Verified traveller
Stayed 1 night in Jul 2023
Response from General Manager on 7 Aug 2023
Your recommendation is such a wonderful compliment to receive! It's fantastic that you thoroughly enjoyed your stay, and we hope you'll revisit us at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma) for another superb experience!
Booked a room for 1 night through Hotels.com and was told the hotel was fully booked at check-in.
Verified traveller
Stayed 1 night in Jul 2023
Response from General Manager on 1 Aug 2023
Thank you for coming to us with your concerns. We apologize sincerely for the inconvenience you encountered with your reservation and hope our front desk team was able to resolve the issue. We appreciate you reaching out and hope for a chance to deliver a better experience in the future.
Dear Namrata,It was a pleasure to have you as our guest at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma) and we are thrilled you were impressed with your stay. Please come see us again on future visits to the area.
Dear David,We're pleased you enjoyed your stay with us at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma). It's great to hear you appreciated our high standards for cleanliness and comfy beds. Thanks for taking the time to leave a review, and please come back and see us again soon!
Great customer service. The hotel was overbooked, however staff was able to accommodate me.
KaBrenda
Stayed 1 night in May 2023
Response from General Manager on 17 May 2023
Dear KaBrenda, Thank you for taking the time to leave a review. While it is rare that we overbook, we understand the inconvenience caused when this happens. Our team will always do their best to accommodate where they can when this situation occurs, and we're glad they were able to do so in this case. It was a pleasure having you here, and we hope you enjoyed your time in Manchester.
The breakfast was great it was close to the interstate and Walmart.
Chantelle
Stayed 2 nights in May 2023
Response from General Manager on 13 May 2023
Dear Chantelle,Thank you for sharing your lovely feedback! Our team at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma) is thrilled to hear you enjoyed our breakfast and found our location convenient for your needs. We look forward to welcoming you back next time you need a comfortable stay close to the interstate!
6/10 Okay
Winship
Travelled with family
7 May 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Very average.
Not the nicest Holiday Inn Express I’ve stayed in. Very basic.
Winship
Stayed 1 night in May 2023
Response from General Manager on 9 May 2023
Thank you for your feedback and for choosing to stay with us. It was an honor to have you as a guest, and we want to let you know that if you ever have any issues during your stay, please do not hesitate to reach out to one of our team members. We appreciate your review and hope you will consider staying with us again the next time you are in the area.
This was a nice place to stay everything was as expected
Lynn-Ellen
Stayed 1 night in May 2023
Response from General Manager on 7 May 2023
Dear Lynn-Ellen,We're delighted you enjoyed your stay at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma)! Thank you for the kind review. It would be a pleasure to host you again should you be back in the area.
Dear Cynthia,Thank you for your feedback regarding your recent stay at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma). We are pleased to hear that you found our location convenient, quiet, and that our staff was friendly. Your satisfaction is our top priority, and we constantly strive to exceed our guests' expectations. We appreciate your patronage and hope to welcome you back again in the near future.
Dear Pasquale,Our team works hard to ensure our guests leave satisfied, and it looks like we hit the mark for you! It was a pleasure to host you at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), and we would be honored to have you join us for many more visits in the future. You can count on us to deliver a great stay every time!
Dear Nicusor,Thanks for joining us at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma). It was our pleasure to provide you with clean accommodations for your travels. On behalf of our team, we hope you will visit our property again!
Dear Brian,Thanks for staying at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma). We're pleased you enjoyed starting your day off with our tasty breakfast, and our maintenance team is grateful for your feedback. We appreciated the opportunity to host you as our guest, and we look forward to seeing you again in the future!
When we checked in, the staff was extremely pleasant and friendly and helpful. The lobby was inviting and clean, and the room is large and clean and comfortable.
Alexandra
Stayed 1 night in Mar 2023
Response from General Manager on 11 Mar 2023
Dear Alexandra,Thank you for choosing Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma)! We're glad our friendly staff and clean, comfortable rooms impressed you. If your travels bring you back to the area, please come see us again.
10/10 Excellent
Ignacio
5 Mar 2023
Ignacio
Stayed 1 night in Mar 2023
10/10 Excellent
Jennifer
1 Mar 2023
Jennifer
Stayed 1 night in Feb 2023
10/10 Excellent
GERRY
20 Feb 2023
GERRY
Stayed 1 night in Feb 2023
8/10 Good
Verified traveller
19 Feb 2023
Liked: Staff & service, room comfort
One night stay
I love holiday inn express…this hotel was not what I expected for the money I spent, mold on the caulking around the tub, and first thing I noticed as I stepped into the elevator was a dirty carpet held together by duct tape…..beds/ pillows were great …
Verified traveller
Stayed 1 night in Feb 2023
Response from General Manager on 21 Feb 2023
It's great that you appreciated our comfortable beds; however, we sincerely apologize that you had a poor experience at our hotel. Your feedback means the world to us and will be shared with our team to ensure our rooms and common areas are immaculate. We would love another chance to host you, so please consider revisiting us for a better overall stay.
Dear Robert, Thank you for leaving a review. We are so glad you were able to visit us. Our team is always working to offer the best service to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here and we wish you safe travels.