Exterior
Check availability

Reviews of Fairfield Inn & Suites Hartford Manchester

2.5 out of 5
Fairfield Inn & Suites Hartford Manchester
121 Pavilion Dr, Manchester, CT

Reviews

8.6

Excellent

Rating 10 - Excellent. 438 out of 833 reviews" "
Rating 8 - Good. 253 out of 833 reviews" "
Rating 6 - Okay. 79 out of 833 reviews" "
Rating 4 - Poor. 28 out of 833 reviews" "
Rating 2 - Terrible. 35 out of 833 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place, breakfast was a bit iffy, but otherwise fine.
Stayed 1 night in May 2024

10/10 Excellent

alexandria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was super nice tho some were no so nice but the ones who were were very helpful and attentive someone coming from another state with kids very easy and I loved my room 217 if I book again I would want the same room only down fall was hot tub didn't seem clean and breakfast was not organized and they didn't have stuff out out that was needed like butter and they only had eggs sausage and waffles and cold bagels but other then that good hotel and pool awesome not to deep for kids
Stayed 1 night in May 2024

10/10 Excellent

YOVANNA

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was amazing , the room was very clean the cooking And cooking staff were very attentive. My only complaint was that I could not plug in my fire stick because the tv was rejecting it I unplugged all the wires and was able to get it to w/o but I could control the volume.
Stayed 4 nights in May 2024

10/10 Excellent

Somafa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was friendly and on point.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in the gentleman was very informative and friendly. Appreciate it.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stopped for a quick night on the road. Rooms were clean and comfortable. Breakfast was decent.
Stayed 1 night in Apr 2024

2/10 Terrible

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from I84 for an overnight traveling from Maine to NJ. No complaints at all. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Tania, Cidra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bathroom could be better clean and room carpets need to be freshened.
Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Liked: Amenities, property conditions & facilities
Perfect location with access to the mall and restaurants
Stayed 1 night in Mar 2024

10/10 Excellent

Anamarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

2/10 Terrible

Ashia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was very dirty and the staff was rude.
Stayed 1 night in Feb 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful. Quiet safe and clean
Stayed 1 night in Feb 2024

8/10 Good

Dante

Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Rina

Stayed 1 night in Feb 2024

2/10 Terrible

CHELSEA

Travelled with partner
Liked: Staff & service, property conditions & facilities
The price that i booked for via Expedia was not the price i was charged at the hotel. There was a difference of $22 they charged over what my booking stated. Not happy and will not stay there again
Stayed 1 night in Jan 2024

8/10 Good

Susan

Travelled with family
We have stayed there many times and love the convenience. Overall the stay was fine, but the bathroom was not as clean as I would have hoped. I may visit again but will also look at other options.
Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Paola

Stayed 1 night in Jan 2024

4/10 Poor

FRANK

Travelled with family
Liked: Property conditions & facilities, room comfort
Housekeeping
Hotel, people, overall no complaints. Only problem is if you are not ready for housekeeping when they come by they do not return. Between 12/24 and 12/28 we never had housekeeping. We were gone all day 12/26 0830-1800 and no one ever came. Stay at this hotel every year for a week with 1 or 2 rooms. May have to check the hotel across the street
Stayed 4 nights in Dec 2023

8/10 Good

Amairanys

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Simon

Travelled with family
The breakfast was e motel cheap
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quick stay for business
Perfect for my quick business stay. Lobby didn’t have snacks and drinks limited. I took advantage of the provided in room water though. Staff all very friendly and helpful. Super nice people.
Stayed 1 night in Dec 2023

4/10 Poor

Xue, New Haven

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Brent

Travelled with partner
Liked: Staff & service, amenities
Not too bad
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness
Very clean & relaxing service! I highly recommend booking at this location.
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Weed smell
Rooms were clean but smelled a little from other guests activities. Not the hotels fault but it should be handled. If it’s a non smoking hotel then it shouldn’t smell like weed. My room wasn’t bad but the hallways and surrounding rooms were bad.
Stayed 1 night in Nov 2023

10/10 Excellent

LUIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it felt safe and the room was great thanks
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Was close and perfect for what I needed.
Stayed 9 nights in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable and quiet, great location!
Stayed 3 nights in Oct 2023

10/10 Excellent

Loren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

ERIKA

Stayed 2 nights in Oct 2023

10/10 Excellent

mark, Rotonda West

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful staff. Good options for breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Kathryn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Meh
I've stayed in my fair share of Fairfield's but this one missed the mark. The bed seemed old and springy and the room was still humid and warm even though i set the air to 60 (mind you my air at home is set at 70). Continental breakfast was standard. The gym was very small with 1 elliptical, 2 treadmills, and one bench. The pool and hot tub were closed. I had no interest either but noticed that the unsafe sign from the inspector on the door was from May.
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - clean, comfortable and people are very friendly and helpful. Great convenient location.
Stayed 1 night in Oct 2023

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly
Stayed 1 night in Sep 2023

8/10 Good

June

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location for my purposes.
Stayed 4 nights in Aug 2023

4/10 Poor

Katrina

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Suites are not suites
Stayed 1 night in Jul 2023

8/10 Good

Joann, Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
It was an uneventful stay. Property is ok.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The accessable tub was great, but iif youre going to have the sink seperate you must have a place for a hand towel next to it!
Stayed 4 nights in Jul 2023

6/10 Okay

Reyes

Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in May 2023

6/10 Okay

Ron, Vero Beach

Stayed 3 nights in May 2023

2/10 Terrible

Kannan, SHELTON

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathroom Tub - Water Clog
Stayed 1 night in Apr 2023

10/10 Excellent

Juston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functioned as expected
Stayed 2 nights in Apr 2023

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023