Does Best Western The Lagoon Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Best Western The Lagoon Hotel?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western The Lagoon Hotel on 9 Nov 2025 start from AU$74.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western The Lagoon Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western The Lagoon Hotel?

Self-parking is free at this property.

What time is check-in at Best Western The Lagoon Hotel?

Check-in start time: 2:00 PM; check-in end time: 2:30 AM. After-hours check-in is not available.

What time is check-out at Best Western The Lagoon Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Best Western The Lagoon Hotel located?

Located in Manado City Centre, this beach hotel is 1.1 mi (1.8 km) from Manado Town Square and within 3 miles (5 km) of Mega Mall and Tomohon Market. Public Museum of North Sulawesi and I.R Soekarno Bridge are also within 3 miles (5 km).

About the area

Located in Manado City Centre, a neighbourhood in Manado, Best Western The Lagoon Hotel is in a shopping district and by the sea. Ban Hin Kiong and Kienteng Ban Hian Kong are local landmarks, and travellers looking to shop may want to visit Manado Town Square and Mega Mall. Bukit Doa Kelong and Bunaken National Park are also worth visiting.

Visit our Manado travel guide

10/10 Excellent

Brenda

11 Mar 2024

This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful.

Stayed 3 nights in Mar 2024

4/10 Poor

Donald

20 Sept 2024

Disliked: Amenities

Breakfast was very local and not up to international standard and hand towels were not provided in the toilet and boring music was repeatedly played at breakfast also water in the shower was not hot enough and the hotel just said too many people could not make it hotter

Stayed 3 nights in Sep 2024

10/10 Excellent

jonathan

30 Nov 2024

Stayed 2 nights in Nov 2024

8/10 Good

Christiaan

12 Apr 2024

Liked: Cleanliness, property conditions & facilities

Fijn hotel. Personeel is vriendelijk en doet haar best, mag beter opgeleid worden. Letten bij het ontbijt niet op en snappen niet wat efficiënt werken is. Ontbijt zelf niet smakelijk alles mist smaak. Heel jammer want je krijgt wel een prachtig uitzicht.

Stayed 7 nights in Mar 2024

10/10 Excellent

thomas

16 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2022

8/10 Good

Antonius

3 Sept 2022

Stayed 1 night in Sep 2022

6/10 Okay

Rifki

29 May 2021

Stayed 1 night in May 2021

6/10 Okay

Brian

28 Sept 2020

Liked: Staff & service

Disliked: Property conditions & facilities

Meh

Cold food, clogged shower drain, leaking bathroom sink...staff is very nice though

Stayed 3 nights in Sep 2020

8/10 Good

GGD

6 Jan 2020

Liked: Cleanliness, staff & service, amenities

It has a pristine view.Thr entire Manado Bay ij front. Behind you see the highlands Koha,Warembungan,Tomohon. Convenient next to Seafood stalls and Bak kut teh. Pharmacy nearby.Carrefour supermart next door. Very good security. BUT.... The elevators are a disaster! Have to wait 10minutes sometimes because external guests who attend events in the hotel jam up the lift.. Next Breakfast is ok at the Level 2 restaurant BUT Do not eat any other meals in the hotel resto. It takes on average 55-60 mins for your meal to be served. Next When there are external events the dining area is shared with the external guests.. Its noisy and no privacy. They should segregate. Overall staff service very nice and do go the extra mile to help you. If they can fix the elevator and meal waiting times it would be the best accomodation in Manado by far. Regarda.

Stayed 12 nights in Dec 2019

10/10 Excellent

Verified traveller

19 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, room, staff, clean, good and varities breakfast menu.

Stayed 2 nights in Aug 2019

8/10 Good

restutaurina, Bali

22 July 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

a nice place to stay in Manado, location is legit and nearby shopping malls. staffs were helpful too!

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

10 June 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just need an additional luggage rack for room or drawers

Stayed 2 nights in Jun 2019

8/10 Good

Dionisius D, St petersburg

18 Oct 2018

Liked: Staff & service, room comfort

Hotel cukup nyaman harga baik

Hotelnya cukup baik hanya saja kamar mandinya perlu perawatan. Air habis mandi tdk lancar menggenang. Pemandangan nya bagus dari tempat makan. Agak jauh juga dari pusat kota.

Stayed 2 nights in Oct 2018

10/10 Excellent

Qinghua

16 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveller

25 Apr 2018

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Good View But Unclean

The view was good because you can see the city and sea view at the same time. However the room was not so clean. So many dust on the table. Under the bed, so many dust. It's not mopped for long time.

8/10 Good

Gregorio

8 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Need more elevators.

Nice comdo-hotel for the money. Free continental breakfast was amazing. Lots of food choices. My room was very clean and service was excellent. Facilities are great too. Location of the hotel was okay. Imly has 2 elevators that make you wait up to 5 mins.

8/10 Good

Verified traveller

31 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So far it’s all good but better add more menu for bfast

4/10 Poor

Sonny, Melbourne, Australia

26 Mar 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

It best views of Manado but poorly maintenance

Book 2 rooms, one for 1 week and other for 2 nights. The views from hotel is fantastic (ocean & city), Friendly staffs for fast check in and out and good varieties foods for free breakfast. However, it make we very sad and frustrated when saw the cleanness of the bathroom and bedroom. It wasn’t cleaned properly, dusty & the glass doors never been scrubbed ( very poor maintenance), couple times asked for toilet paper & bath mad to top up and they arrived after 3 times call in 2 hours. Hope they will improve and realize with the hotel conditions.

Stayed 7 nights in Mar 2018

4/10 Poor

Verified traveller

3 Mar 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Erst das 3. Zimmer war in puncto Sauberkeit annehmbar. Der gesamte Check-in hat 2 Stunden meiner Zeit beansprucht. Das war die erste große Enttäuschung!!! Wobei das Personal sich verständnisvoll und bemüht zeigte. Der Pool war nicht einladend, da Baumaterial, Zementsack, Altmaterialien und Bauhelm in direkter Umgebung lagen. Das Frühstücksbuffet war leergefegt... Marmelade und Toast qualitativ sehr schlecht. Laute Geräusche der Klimaaußengeräte an der Hausfassade verhelfen zu schlaflosen Nächten. Alles in allem ein richtiger Reinfall!!! Nicht zu empfehlen und erst recht nicht noch einmal zu besuchen.

Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

18 Feb 2018

Liked: Staff & service, room comfort

Godt og nyt hotel direkte ved havet

Det er et ny bygget hotel, men 2 små elevatorer er ikke nok til de mange gæster og "exit" trapper må ikke anvendes

Stayed 4 nights in Feb 2018

10/10 Excellent

Panji

3 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ocean view rooms and suites!

Definitely good value for money with staying on the Deluxe Ocean View room! The suite is also spacious because its on top floor with large TV and sofa, very comfortable for me and my family of adults to enjoy the holiday. However, the service can be improved to be faster and restaurant can be better service in delivering tea or coffee at least. Food quality is ok, just a bit slow in service I would say. Overall is good stay experience and will consider to come back again next time.

Stayed 4 nights in Dec 2017

8/10 Good

Nat, San Diego

28 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel ocean front with great view. Very central to shops and walking distance to malls and restaurants. Room is very comfortable.

Stayed 1 night in Oct 2017

2/10 Terrible

怒

25 Oct 2017

Disliked: Staff & service, property conditions & facilities

あまり良くない

喫煙と禁煙の部屋が選べるのを知らずに滞在中お部屋を変えてもらったのですがバスルームに忘れ物をしたのに気付きスタッフに話したところ忘れ物はなかったとの返事。同じホテルの部屋から移動で間違いなく忘れたものが出てきません。物を忘れたら出てこないと思っていいです。海外はそういう所が多いと聞いてましたがスタッフの態度が悪かったです。ヘアゴムでさえ忘れ物として取っておくと言ってましたが私が忘れたものはどこに消えたのでしょう？気分が悪くなり残りの日にちキャンセルしました。その場で残り3日間の部屋代は返金すると言われましたが後ほどエクスペディアさんからホテルからの返答は返金できないとのこと。その旨チェックアウトの時に話したと嘘を言われました。信用のならないホテルです。二度と泊まりません。

Stayed 8 nights in Oct 2017

6/10 Okay

coke, singapore

30 June 2017

Liked: Staff & service

Disliked: Room comfort

Holiday

Poor wifi reception n non smocking room smelly, hotel staff very friendly.

Stayed 3 nights in Jun 2017

8/10 Good

Christa

25 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western The Lagoon Hotel

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Deluxe Room, 1 Queen Bed, Smoking, City View

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