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"Room was clean and comfortable. Staff was great and accommodating."

"Room was clean, air conditioned. I wish I was in a room w a better window view but tbh I loved my room. My only complaint was that the toilet paper handle and towel handle by the mirror were loose & I was scared to hang anything on it. I’m not a docking a star for that bc tbh it’s not a huge deal to me. The staff were all incredible. Loved it & in the middle of everything."

"Everyone who worked there was extremely pleasant. In the heart of Old San Juan and within easy walking distance to San Felipe del Morro National Historical Park. "

"All of the above!"

"Room was clean, most of the staff was friendly, food was great (only 1 restaurant though) :( We used the pool mostly because the water was rough & pretty murky "

"Todo estuvo excelente"

"Excellent services "

"Staff was great, and room was very clean. Great location. Room could use better black out curtains."

"We visited Viejo San Juan for my friends birthday and this place was PERFECT! Right next to everything which made it super easy to walk to enjoy our trip. It raining very hard one of the days which did cause a few leaks in our room but the staff switched our room quickly and efficiently! They didn’t hesitate in helping us with that issue which we greatly appreciate ♥️ I will stay here every single time I visit Viejo San Juan. Felt very safe and secure on the property since the front door requires a code to get in. LOVED STAYING HERE! "