Beach nearby
Check availability

Reviews of Las Palomas Apartments Econotels

2 out of 5
Las Palomas Apartments Econotels
Calle del Duque de Estremera, Palma Nova, Calvia, Mallorca

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 163 reviews" "
Rating 8 - Good. 44 out of 163 reviews" "
Rating 6 - Okay. 45 out of 163 reviews" "
Rating 4 - Poor. 24 out of 163 reviews" "
Rating 2 - Terrible. 12 out of 163 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

BRUCE

Liked: Cleanliness, property conditions & facilities
Good afternoon we arrived late so informed econotel of late arrival and theye-mailed me to say no problem just ring bell once and night porter would be there to give us our key. We rang about 15 times over four and a half hours Eventually reception phoned to say they had missed all these calls.We were very very cold and were sitting in apts car park for almost 5 hours. Managemen told us we would be compensated for this by Expedia as you had our bank and card details.PLEASE ADVISE AS VERY ANGRY AND VERY COLD WATCHING MY 76 AGED WIFE CRYING
Stayed 5 nights in Apr 2024

8/10 Good

Sian Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay however could of done with more insructions about the apartment like how the air-conditioning works and appliences. And also someone there earlier then 10am in morning as we needed to checkout before then. Otherwise nice place to stay bedroom was nice and clean and a great view.
Stayed 3 nights in Mar 2024

6/10 Okay

Vanessa

Liked: Cleanliness
Stayed 3 nights in Jan 2024

4/10 Poor

Peter

Stayed 3 nights in Aug 2023

2/10 Terrible

Glenn

Travelled with family
Disliked: Room comfort
Dated and tired: better places similar price
Old dated building and decor. Looking out over a building site. “Saving electric” so had to use mobile phone flash lights to get up stairs. Poor bar area
Stayed 3 nights in May 2023

6/10 Okay

carolyn

Liked: Cleanliness
Stayed 3 nights in Feb 2023

10/10 Excellent

Denisa

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Geoffrey

Stayed 4 nights in Apr 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, amazing views, very helpful, friendly woman in the office
Stayed 3 nights in Mar 2022

6/10 Okay

Carmen

Travelled with family
Disliked: Room comfort
The apartment had a nice view.The beds were uncomfortable.The kitchen had insects in the drawer,where the cutlery,which should keep under contrl
Stayed 5 nights in Oct 2021

10/10 Excellent

GARY

Liked: Cleanliness, room comfort
Great location
We enjoyed our stay here. Great location and nice views from the higher floors. Decent sized balcony. Plenty of storage space. We will return in the future.
Stayed 7 nights in Oct 2021
Response from Promise Reception Manager on 24 Oct 2021
Thanks a million for visiting Mr. Gary. Maybe next time

8/10 Good

Jeffrey

Liked: Cleanliness
Stayed 4 nights in Sep 2021

6/10 Okay

aaron

Travelled with family
Disliked: Room comfort
Ehhhh it was ok.
The location is great and the shops are friendly but the property could have taken more advantage of the down season and made some needed repairs. The water heaters in the kitchen look like they may fall off any time, the shower curtain was mildewed, and the mattresses were one step away from being a box spring. There are many permanent tenants who complain about having normal conversations on the balcony at night and the A/C filters were so dirty they were overworking and not producing cold air. Overall it wasn’t terrible but it was what I’ve come to expect from an apart hotel in Spain so far.
Stayed 4 nights in Jul 2021
Response from Las Palomas on 26 July 2021
Buenas tardes, We appreciate your comments, they help us improve, thanks to these, we will review what you comment. We would have liked that, during your stay, you had informed us and our technical service would have come to arrange the same or the next day. Thank you again and best regards

10/10 Excellent

Lynn, Belfast

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
These apartments are extremely clean, although with limited housekeeping once u arrive which we prefer, with super friendly staff & in an excellent location so close 2 the beach
Stayed 4 nights in Oct 2020

2/10 Terrible

Steve, Glasgow

Travelled with group
Liked: Cleanliness, amenities
If you stay in this hotel, be careful with your belongings. I returned to my room to find the photo page from my passport had been ripped out completely. I am now concerned about identify theft. I believe this must have been done by someone with access to my room, a maid or hotel staff member perhaps.
Stayed 2 nights in Aug 2020
Response from Promise Reception Manager on 14 Aug 2020
Good evening thanks for your comment. We asure you non of your staff or maid can do such a thing more over with someone´s passport. You should ask the friends you where sharing the room with and always the once you brought from the street. You never mention this during your 2 days stay we should have check the cameras for who entered your room.

10/10 Excellent

Lynn, Belfast, NI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
These apartments have everything u need & r very spacious. The location is just perfect 4 the beach & restaurants plus at a very flat section of the resort 4 those who struggle with hills. The staff both at reception & the pool r extremely friendly & helpful. Can't wait 2 go back.
Stayed 4 nights in Jul 2020

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic clean apartments but great location
Basic clean apartments in a great location. 5 beaches, supermarkets, pubs, bus stop within walkable distance. WiFi works, TV works. Apartments equipped with Microwave, Fridge, basic kitchen utensils, TV, AC, WiFi. Airport shuttle bus leaves from near the apartments. Comfortable beds, pillows could be better. Receptionist was polite and helpful. We had a good stay for one week and would love to stay here again in future.
Stayed 7 nights in Dec 2019
Response from Mrs Promise on 28 Jan 2020
Thanks !! Hope to see you soon. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very friendly front desk staff and good location. Pathetic Wi-Fi.
Stayed 4 nights in Dec 2019
Response from Mrs Promise on 28 Jan 2020
Thanks for your comments. Will try to do best with Wifi Kind regards

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Ideally placed for bars and restaurants with plenty of choice within easy walking distance
Stayed 5 nights in Oct 2019

6/10 Okay

MR S

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
No facilities in apartments whatsoever no maid service pay to use sunbeds in swimming pool
Stayed 3 nights in Sep 2019

4/10 Poor

ian r.

Overrated overpriced
Needing upgraded and repairs
Stayed 4 nights in Aug 2019

8/10 Good

Garry

Travelled with family
Thank you Promise!!!
Disappointed that AC was only in the main living space and not in the separate bedroom. Towels only changed after three days but we asked and were able to exchange earlier. The lady on reception called Promise could not do enough to help us. Overall basic and clean apartment in good location, not too noisy at night. Never used the pool as had no atmosphere and the beach was a very short walk away.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view. Great place for 5 or 7 days! Very few parking spaces available. NO WiFi reception!!!!
Stayed 4 nights in Aug 2019

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where amazing they help all the time but with that many stag and hen party it was difficult to sleep through the noise .it would be great if you offered a shuttle service from and to the airport.regards steve
Stayed 1 night in Jul 2019

8/10 Good

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!!
Great location.Good pool.Nice snack bar on doorstep(Stephane the waiter is cool). Promise on reception was a star,very helpful and happy.The world needs more people like Promise!
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Basic apartments, some rooms are refurbished and some are not. Ours was not.
Stayed 4 nights in Jul 2019

8/10 Good

WILLIAM

Liked: Staff & service
William
Receptionist was very helpful and the location was outstanding. The hotel was older but certainly meet all our needs. We were on the 8th floor so WiFi in the room was terrible. WiFi was better on the lower floors.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Clean, cheap, quiet. All that’s needed when the sun is shining
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartments that are only a 10 minute walk from Magaluf. Receptionist Promise was so lovely and helpful
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, nice view from balcony. Apartment was clean and good furnished. Nearby beach, bus-stop and walkable distance to Magaluf.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good. Check in was very efficient and the girl on reception was very polite and helpful. I was given an high floor room meaning I had a very nice sea view. The room is clean and spacious.The pool doesn't belong to the hotel but it easily accessible. Overall I had a very pleasant stay and would definitely come here again
Stayed 4 nights in Apr 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous apartment! Would definitely book here again - Very good location. Promise on reception was great - couldn't do enough for us! Very good value for a very good apartment!
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was unsatisfactory in a number of ways. They failed to mention upon our arrival or at the time of booking of the following points: 1. The property hosts Permanent Residents which are prone to high noise levels 2. The property was under construction during our stay which was not acceptable (hammering and sawing throughout the day/evening). Considering they close for 4-5 months (End of Season Oct-Mar) this means construction could be carried out while temporary visitors are not present at the property 3. The property was not up to standard for visitors due to the noise levels.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and friendly staff
Stayed 2 nights in Feb 2019

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top location clean helpful staff
cracking little place rooms clean washer hob and microwave lady on reception mrs promise couldn't do enough will be returning
Stayed 2 nights in Jan 2019

10/10 Excellent

Lynn, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff & very close 2 beach
Ideal location for those with limited mobility as area very flat & seconds walk 2 the beach. Lovely pool area well kept & rooms basic but very spacious & comfortable. Staff were extremely helpful & friendly plus added benefit of free parking.
Stayed 4 nights in Oct 2018

4/10 Poor

Mark

Get what you pay for.
Get what you pay for. Room very very basic, lady that saw us in must have just woken up, miserable. Good enough for one night and thats all. Room doors were filthy, finger prints and some sort of food on the main door. Make sure you get the room you pay for, we nearly got a room with no sea view and when questioned we got the room we paid for.
Stayed 1 night in Sep 2018

4/10 Poor

Derek

Disliked: Staff & service, property conditions & facilities, room comfort
Not great
Very basic and ideal for a stag do, pool wasn’t clean and loungers looked old so we avoided it. Air con also didn’t work.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
I really appreciate the service. Also it’s located next to everything you need!! Perfect place to spend your weekend!!
Stayed 3 nights in Jul 2018

6/10 Okay

Erin

Liked: Cleanliness
Disliked: Staff & service
Cheap but not cheerful
Apartments are clean and tidy, just a little dated and the location is good. Lots of local shops and restaurants, just across the road from the beach which is lovely and just a ten minute walk into magaluf if that’s what you’re after. The only down side is the staff. I have never encountered such rude people managing a hotel. We arrived late and were greeted by a man who thinks he’s running the military. He wouldn’t accept card payment from us as it was the night time?? So we had to pay the next day much to the annoyance of him and his partner. We were escorted to our room, which was very strange behaviour and he was shouting at other guests to be quiet even though he was making more noise by telling them to be quiet. Once in our room we sat on the balcony just having a chat on the sixth floor. From down the bottom he was shouting at us to be quiet, it was so bizarre. The reception is never manned during the day; you need to press an intercom - much to the annoyance of the woman on the receiving end and she begrudgingly makes her way over. Very unpleasant people! Aside from this the pool is nice, although you have to pay for sun loungers and there was a lot of children which we didn’t expect in magaluf. For the price, it’s great if you can overlook the unpleasant staff!!!
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lot of added things you have to spend money on. You have to pay for Wi-Fi, aircon, a safe, sunbeds etc. Tax has also gone up to 2.20 euros pp per night which is a lot of extra cost after you have already paid for the hotel. This needs to be updated on the website because it currently says 1.65. Location is really good and Promise the manager is nice, however the receptionist is rude and unpleasant.
Stayed 7 nights in Jun 2018

10/10 Excellent

Amber P.

Lovely place to stay
The lady at reception was lovely and friendly , rooms were clean , nice and regularly laundered. Area was perfect for holiday as shops pubs restaurants all 1 min away from hotel. Pools regularly cleaned never seen a spec of dirt lovely big size. Would definately recommend and would come back for future holidays.
Stayed 6 nights in Apr 2018

8/10 Good

julie, Lancashire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near to beach and supermarket friendly staff check in was easy not having to wait the lady on reception was so helpfull
Stayed 3 nights in Jan 2018
Response from Promise on 23 Jan 2018
Thanks for visiting. Hope to seeing you again.

8/10 Good

Queenie, Birmingham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to the beach
Greeted by a lovely lady at reception every morning. The room was clean bright and white, the bed sheets where lovely and white, the view from my balcony was amazing I could see the blue sea, I could see the beach, why really wasn't far at all. My kids loved the pool and it wasn't packed with people. We could leave the apartment and practically on our doorstep we could have breakfast, lunch or dinner. So much to say but not enough space to say how we had a positive experience, I usually book all inclusive but this was just as good. I have already recommended here to my friends and I definitely want to come back here next year, my kids who are 19, 13 and 4 want to come back again there is something for all ages to do.
Stayed 3 nights in Aug 2017

6/10 Okay

Soumen

Disliked: Staff & service
Basic Apartment.
The apartment is in a good location. The sea view from our room was good, but partly blocked by another apartment in front. Beds were not comfortable, the kitchen is very small and inadequate lights in the room. WiFi didn't worked in the 7th floor. There were no water for an hour in one evening. Although they allowed us to check out at 2 PM instead of 11 AM.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel if you're on a budget
Clean room with a terrace, kitchen with a microwave, electric stove, small fridge and a washer machine, room service twice per week. Terrible wifi though. If you're on a budget - look no further

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for Money
We have stayed here before and yet again had a great time. It isn't the Ritz, but you get what you pay for. It's clean and comfortable and above all amazing value for money.