Beach nearby, white sand
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Reviews of Hotel Sant Jordi

4 out of 5
Hotel Sant Jordi
Grua, 5, Palma de Mallorca, Palma de Mallorca, Mallorca

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 117 reviews" "
Rating 8 - Good. 48 out of 117 reviews" "
Rating 6 - Okay. 17 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lukas

Liked: Cleanliness
Disliked: Staff & service
The hotel is clean and I was quite happy with the facilities, except one factor that was central to my booking THIS hotel: despite listing that there was a hot tub, this is not the case. When asked, the staff indignantly told me that the jacuzzi section of the unheated pool was “hot”. It was an unfortunate misunderstanding and misleading listing information, but I cannot believe the indignance of someone to tell me that a 15 degree pool was “hot.”
Stayed 1 night in Apr 2024
Response from HSJ on 3 Apr 2024
Thank you very much for your comments, they are very important to us as they help us to improve every day. We are sorry for any inconvenience you may have had. We wish you a good day.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Great stay at the Hotel Sant Jordi, good breakfast - we dindnt have evening meal but was always busy. A little noisy from the road.
Stayed 4 nights in Nov 2023

8/10 Good

Anar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Sin Yee

Travelled with partner
Disliked: Amenities, property conditions & facilities
The air condition leaks for ALL NIGHT.. terrible The shower water is not stable at all, sometimes very HOT water comes out, and then turn to cold water.. We are living at 3/F floor, once you get out from the lift, there are a step just in front of it, we think it is dangerous if you did not notice it. The breakfast is ok. Overall, not a good experience for us.
Stayed 1 night in Jul 2023

10/10 Excellent

anna

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Willow M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to reset after a long flight from California, U.S.A. My Spanish is very, very basic, and there was ease for me to ask, if we could speak English. Thank you, for your hospitality.
Stayed 1 night in Apr 2023

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport and public bus to downtown was only a 10 minute ride. Close to beach.
Stayed 1 night in Sep 2022
Response from Hotel Sant Jordi on 17 Oct 2022
Thank you very much for your words, they mean a lot to us. Have a nice day.

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly.
Stayed 4 nights in Jul 2022
Response from Hotel Sant Jordi on 5 Aug 2022
Thank you so much for your kind comments. See you soon, have a nice day.

8/10 Good

maryse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant at first with the property and the location, but it turned out to be a nice hotel. It’s walking distance to the beach. My room was very nice with balcony. Hotel has a nice pool and gym. I hate that the pool was closed by 6pm. The hotel also has a very nice dining hall that provides full service dining with outside seating. Great buffet service. Great Wi-Fi - reliable.
Stayed 4 nights in Jul 2022
Response from Hotel Sant Jordi on 22 July 2022
Thank you very much for your kind comments, we are glad that you enjoyed your stay, you can swim in the pool until 8pm due to Balearic regulations. Have a nice day.

2/10 Terrible

slawomir, chicago

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a nice location. However, the hotel has SERIOUS problems with their AC system. The first night 3 passengers from different rooms were complaining about the AC. All of us had 28 C in the rooms. We stayed at the loony waiting for them to reset the system and it didn’t work. We had to try to sleep with almost 30 C in the room. You cannot even open the windows because of the mosquitos. That was the first day. The second day I asked if they repaired it and the ensure that everything was ok but at midnight we had again 28 C in the room. I went down to the reception and they have me no answer. They had just two other available rooms but they had the same problem with the AC!!! We didn’t have a choice to sleep for a second time without AC. This was a very bad experience. Maybe I could have understood one day problem but two days in a row is bad. I would never stay here again. Impossible to have some rest here
Stayed 2 nights in Jun 2022
Response from Hotel Sant Jordi on 22 June 2022
Thank you very much for your kind comments, we apologize for any inconvenience you may have had.

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent option. staff is great
well.. this hotel is just 100m from the beach, and 10 minutes from the airport by car/taxi... as it's close to the airport we can hear the planes taking off, although that's minimum.. the hotel is in good condition, the staff is amazing and the food is good!! the breakfast is really good and fresh.
Stayed 6 nights in Oct 2021
Response from Alex, Hotel-Concierge on 25 Oct 2021
Dear Mr. Bruno: The management and the hotel staff thank you for your kind comments. Thanks and best regards: Alex, hotel concierge.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Our stay was pleasant, food was brilliant, pool was pretty small but okay, and bed was hard and uncomfortable, but other than that what a really good hotel. Enjoyed our stay and would probably go back with the children.
Stayed 4 nights in Jul 2021
Response from Alex, Hotel concierge on 29 July 2021
Dear Mr Joseph : We thank you for your comments. We will do our best to improve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Palma.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Dated accommodation. Good breakfast. Good shower. Staff ok. Grumpy man on reception. Would go again if cheaper
Stayed 5 nights in Apr 2019
Response from Alex on 7 May 2019
Dear Sir: Thank you for your kind comments. Kindest regards: Jaime Alemany Reception desk

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option at Palma
The room was big, nice and clean. The breakfast awesome hot food great fruit delicious pastries coffee juices everything.. Rafael at the reception is very nice. The cook was very helpful. And the lady at the bar also.
Stayed 3 nights in Mar 2019
Response from Tolo on 10 Apr 2019
Thsnk you very much

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
An average hotel
Mixed feelings! Great location, friendly staff. Good choice of food but we found the hot food overcooked every evening. Our room was at the back on the second floor, it was by a very busy roundabout so we had to have our balcony door closed all the time. The pool area was okay but the white sunbeds are very uncomfortable. I'm not sure we would stay again.
Stayed 4 nights in Oct 2018
Response from Tolo Pons on 19 Oct 2018
Dear Christine, We are sorry for these inconveniences that you did not like, we thank you for your comment and we take note of it to improve in the future. We appreciate your stay with us and it would be a real pleasure to see you again on another occasion :) With our best wishes for you, HOTEL SANT JORDI

6/10 Okay

Andy

Liked: Staff & service
Disliked: Room comfort
Great hotel staff!
Very friendly staff! Good breakfast.

10/10 Excellent

Ron, Blaenavon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sixth trip to playa de Palma 3 stays at sant jordi
Great for the beach and the promenade. Nice pool and good bar service. Quiet area and not much else to do .

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

john, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay, stayed here twice before and it's ideal for me as close to airport and beach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only booked for convenience for the flight out, but this became a comfortable extra day to the holiday. Will certainly use this hotel again

6/10 Okay

Hanne, Norway

Liked: Cleanliness
OK hotel, but smal bathroom and the bed was no good.
Response from Tolo on 12 Dec 2015
Dear Hanne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tolo Pons -Director General-

8/10 Good

Volker

Liked: Cleanliness
im grossen und ganzen ok.
Stayed 1 night in Oct 2023

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nette Begrüßung beim Einchecken. Badezimmer etwas zu klein, aber ausreichend,dafür die Dusche sehr angenehm.
Stayed 4 nights in Nov 2023

8/10 Good

Cesar

Stayed 1 night in Nov 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt och bra hotell
Ett jättetrevligt hotell med sköna sängar, tysta rum, bra frukost och mycket trevlig personal i både receptionen och frukostmatsalen. Det enda negativa vi har att säga är att det var en ganska otrevlig lukt i badrummet (rum 207), tänk en blandning av mögel och svett, som krävde att vi hade badrumsdörren stängd hela tiden för att inte förpestar resten av rummet. I övrigt upplevde vi dock både rum och badrum som rent och fräscht.
Stayed 4 nights in Jul 2023

8/10 Good

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel sympathique
Hôtel proche de la plage, nous avons réservé une nuit avant le départ et nous étions aussi proche de l'aéroport donc très pratique.
Stayed 1 night in May 2023

6/10 Okay

Giman

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
친절하고 좋은데 방음이 안됨. 옆방이 너무 시끄러워도 방법이 없음.
Stayed 1 night in Apr 2023

10/10 Excellent

oliver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
High Standard …. A Standard most 4 star hotels in Spain don’t have
Stayed 2 nights in Mar 2023

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Luca Marco

Stayed 2 nights in Sep 2022

10/10 Excellent

Nawel Chaïneze

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Superbe établissement
Stayed 4 nights in Jul 2022
Response from Hotel Sant Jordi on 28 July 2022
Muchas gracias por sus comentarios.

8/10 Good

Stefano

Stayed 1 night in Jul 2022

10/10 Excellent

Vera

Stayed 4 nights in Jul 2022

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neu renoviert
Ein freundliches neu renoviertes Hotel mit gutem Frühstück, aber leider an der Hauptstrasse.
Stayed 2 nights in Jun 2022
Response from Hotel Sant Jordi on 29 June 2022
Vielen Dank für Ihre Kommentare. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Haben Sie einen guten Tag.

8/10 Good

Miomir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles gut
Stayed 4 nights in Jun 2022
Response from Hotel Sant Jordi on 21 June 2022
Vielen Dank für Ihre Kommentare.

8/10 Good

Geneviève

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Angenehmer Aufenthalt, Hotel sauber u gepflegt, reiches Frühstücksbüffet, am Zimmerservice gibts noch ein wenig Verbesserungspotenzial!
Stayed 3 nights in May 2022
Response from Annett, Recepción on 17 May 2022
Sehr geehrter Kunde, Sehr geehrter Herr Radtke, Zuerst möchten wir uns bei Ihnen bedanken für die Bewertung. Dies gibt uns im Hotel die Möglichkeit zu verbessern. Ihr Kommentar ist und freut uns. Hinweise helfen uns immer. Für die Unannehmlichkeiten entschulden wir uns. Wir hoffen, Sie hatten eine schöne Zeit bei uns. Mit freundlichen Grüssen Hotel Sant Jordi

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables el personal y las instalaciones muy bien repetiremos seguro
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Hotel Sant Jordi on 25 Oct 2021
Thank you for your comments. Have a lovely day.

2/10 Terrible

Saima

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forfærdelig ophold å
Stayed 4 nights in Sep 2021
Response from Hotel Sant Jordi on 25 Oct 2021
Vi beklager de gener, du måtte have haft. Vi håber at tilfredsstille dig næste gang. Hav en god dag.

8/10 Good

Samanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Steven

Stayed 5 nights in Sep 2021

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rozhodne se vratime!
Vse bylo na jednicku, velmi prijemny personal!
Stayed 7 nights in Sep 2021
Response from Alex, conserje del hotel on 19 Sept 2021
Vedení hotelu a zaměstnanci vám děkují za laskavé komentáře. S přátelským pozdravem: Alex, hotelový správce.

8/10 Good

Kraemer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, neuf, mais quelques souci
Stayed 4 nights in Sep 2021
Response from Alex, Hotel concierge on 19 Sept 2021
La direction et le personnel de l'hôtel vous remercient pour vos commentaires. Nous ferons de notre mieux pour nous améliorer. Cordialement: Alex, concierge de l'hôtel.

10/10 Excellent

Ovidiu Mircea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super
Stayed 9 nights in Aug 2021
Response from Hotel Sant Jordi on 25 Oct 2021
Danke für deine Kommentare.Haben Sie eine schönen Tag.

10/10 Excellent

loetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021
Response from Hotel Sant Jordi on 25 Oct 2021
Thank you for your comments. Have a lovely day.