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Hotel Cristallo

3.0 star property
Travelers unwind at the onsite spa for some well-deserved pampering or lounge poolside beneath sunny umbrellas for a perfect afternoon retreat

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Hotel Cristallo offers a tranquil escape with lush gardens. Enjoy breakfast on the sunny terrace. Guests love the practical amenities: in-room WiFi, bike rentals for local exploration, and a refreshing outdoor pool for afternoon relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
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About this property

Hotel Cristallo

  • Hotel near Malcesine-Monte Baldo Cableway
  • A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Hotel Cristallo. Take some time to relax at the on-site spa. In-room WiFi (surcharge) is available to all guests, along with a bar and a gym.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and concierge services
    • Luggage storage, a lift and smoke-free property
  • Room features
  • All guest rooms at Hotel Cristallo offer perks, such as air conditioning, in addition to amenities, such as safes and WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • Electric kettles, daily housekeeping and desks

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Front of property
Club Hotel Olivi
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 62 reviews
The price is AU$188
includes taxes & fees
26 May - 27 May
Club Hotel Olivi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT023045A1L5ZVCUB6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Cristallo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is Hotel Cristallo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Cristallo?

Self-parking is free at this property.

What time is check-in at Hotel Cristallo?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cristallo?

Checkout is at 10:00 AM.

Does Hotel Cristallo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cristallo located?

Situated near the beach, this spa hotel is within 1 mile (2 km) of Palazzo dei Capitani and Malcesine-Monte Baldo Cableway. Val di Sogno Beach and Consorzio Olivicoltori di Malcesine are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

6.0

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

8/10 Good

reinder

Liked: Cleanliness, staff & service
The breakfast and dinner was good. We had an beautifull sight over the lake.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Hafthor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristallo

We stayed at Hotel Cristallo for 11 nights and had a fantastic experience! The hotel is exceptionally clean, and the staff are simply amazing—kind, helpful, and truly wonderful human beings. You can feel their warmth throughout the entire hotel. The beds were very comfortable, and every detail was taken care of. The hotel is in a calm and peaceful area, just an 8-minute walk from the center of Malcesine. There’s a bit of noise from cars and Vespas now and then, but it didn’t bother us at all. Highly recommended—we can’t wait to come back!
Room with a Lake View ✨💫
Rooftop
Stayed 11 nights in Jun 2025
Verified

4/10 Poor

adam

Disliked: Amenities, property conditions & facilities
Nice friendly staff. Room was very hot. Informed reception that AC wasn’t working only to be told that it’s only switched on in July & August. I pointed out that it’s advertised as having AC on Expedia & she replied, we have no communication with Expedia, but all tour operators are aware. Had to sleep with the doors open onto communal area. Food, particularly breakfast was very poor quality & decided to eat out most days despite being half board. Would not go back. Avoid.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Mette Løndal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very helpful and smiling Stuff.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Anders

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Hotellet ligger fantastiskt och utsikten är magisk. Tyvärr fick vi påminna om byte av sängkläder. Klimatanläggningen kan i bästa fall kallas för fläkt, då den i princip inte kylde alls.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal. Das Essen ist lecker und man bekommt alles, was man braucht.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell som vi gärna kommer tillbaka till. Lugnt och fint och mycket vacker utsikt över sjön.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett trevligt hotell med vänlig och serviceinriktad personal. Stort plus för gratis parkering och att middag ingick. Vi hade fin utsikt över sjön och en stor terrass. Perfekt läge med närhet till Malcesines stadskärna med restauranger, caféer, butiker, kyrkan och kastellet samt inte minst linbanan. Bra läge att utgå ifrån med båt och bil för utflykter till andra platser runt sjön.
Utsikt från terrassen.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Sara

Liked: Cleanliness, staff & service

Nice, simple ackommodation

Nice, simple ackommodation within walking distance to Malcesine. The staff was friendly and helpful. The room, located in the basement was clean but sometimes quite humid. The breakfast offered a good variery of food but non was particularly well-made or tasty.
Stayed 4 nights in May 2022
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale cordiale. Camere un po piccoline, sopratutto il bagno.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Urlaub war top Der Service war super freundlich Uns hat es sehr gefallen
Stayed 7 nights in Aug 2020
Verified

10/10 Excellent

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020