Deluxe Double Room, 1 King Bed, Non Smoking
Check availability

Reviews of D' Hotel

2 out of 5
D' Hotel
335, Jalan Ong Kim Wee, Malacca City, Malacca

Reviews

5.6
Rating 10 - Excellent. 10 out of 58 reviews" "
Rating 8 - Good. 8 out of 58 reviews" "
Rating 6 - Okay. 10 out of 58 reviews" "
Rating 4 - Poor. 16 out of 58 reviews" "
Rating 2 - Terrible. 14 out of 58 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

10/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Yeow Yeow

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is nice
Stayed 1 night in Dec 2019

8/10 Good

Hasrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

2/10 Terrible

Tada

Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioning is not working, The room has no windows and the whole room feels like an oven. They do not clean your room. I ask the night watch when i returned and she said that if i need my room cleaned, i must inform the front desk. This is the worst hotel I've ever stayed in. And the worst part is that irs recommended by Hotels.com.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Nurul Aqilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wall mirror so big
I love the big mirror
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Jeffrey Vong on 8 Oct 2018
Dear Guest Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. we will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Hotel Manager.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The bed sheets is dirty. The whole room and the bathroom is smelly. The picture they show in the website was a lie.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
badcondirion.the door have problem.the service is bad.
Stayed 1 night in Jun 2018

10/10 Excellent

Badrol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things at the hotel that need to improve
No hot water no drinks and toothbrush for free No iron .
Stayed 2 nights in Mar 2018

4/10 Poor

Nor Aidah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Upset
Slow water flow, broken lock door, tv signal not to good & not clear picture. Room number 603

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room door not functioning well...
Will not revisit. Aircon not strong, door not functioning well, toliet door unable to lock. overall poor.

8/10 Good

Verified traveller

Liked: Staff & service

4/10 Poor

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
only location is good
The flash in the toilet is not working. Water heater is not working either.

2/10 Terrible

husband & Wife, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
totally a bad experience
- hardly find parking - unfriendly Boss and staff - THEY LET US STAY AT ROOM 211 WITH TOILET DOOR BROKEN, THE TOILET SEWERAGE CHOKE AND THE WORST PART IS WE COULDNT SLEEP WELL THE WHOLE NIGHT DUE TO THE ODOUR CAME FROM THE TOILET! - bed & pillow has odour

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

frenzz, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucks

4/10 Poor

Zety, MY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable
Room is not as in the pictures. Bed is superly terrible

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets are not very clean and one of the beds are sunken

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad,exacty no same with the picture,and smelly
I will not visit this hotel anymore,there so dirty and smelly

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hosekeeping
Bad linen sheet, cockroach appear, nice front desk staff, exchange a room with same yellowish linen sheet and not so Cool aircond Mayb is the highest floor cause by sun heating

10/10 Excellent

uwais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to take a rest
Even the room is small for me, but I really love it. I can sleep and take a nap in calm. The air conditioner also work as well as i want it. Hahaha

6/10 Okay

Loganathan

Liked: Property conditions & facilities
Im not happy b no coffee make facilities o hot water no cubourd to keep cloth n no parking facilities

10/10 Excellent

Lucy, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay in a simple and comfy room. The bed was very big and the shower was a good size too. Very clean room and super helpful staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant value
Don't listen to the bad reviews make sure you book a twin this hotel is unbelievably good value for money and has the coolest bathroom I've seen in a year of travelling so nice to be able to sit on the toilet and watch tv at the same time!!!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Rats on the ceiling
Many rats running on the ceiling in the midnight, didn't sleep well for the whole night. There are also strange smell in the bathroom. Request to change room for the next 2 nights, but the reception lady ask me to pay extra for a bigger room as there's only 1 single room in their hotel. I refused and ask for refund, end up a guy, I guess is boss, ask the reception change another room for me. And he keep saying never got customer complain noise on the ceiling. This is a very bad impression, because the cleaner and night reception all know about this, how can morning staffs refused to admit this issue? Another small issue is the plasma tv in hotel is old type without USB port... But I feel X that serious and affect my work.

6/10 Okay

Kenny, ipoh

Liked: Cleanliness
getaway
Just a normal weekend getaway, just the room needed to be more focused on the bed conditions

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
My bad experience on D' hotel
Much more regret than satisfaction. I dont know why previous customer gave high rating on this hotel. There is no private parking. So you have to buy parking coupon and find yourself free parking. One thing that I will never forget was about their bathroom air ventilator produced very bad smell. Every time i turned on the smell will comes out..

4/10 Poor

KOW MUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Teh, Kl

Cheap and clean

4/10 Poor

ZAIRULNIZAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hilde Vestøl

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
D Hotel
Booked the hotel with low expectation given the reviews from this site. But was pleasantly surprised by the helpfulness and friendliness of the front desk staff. The room is really basic and does not even have kettle and cup. Hot water is available at the little kitchenette on the ground floor. The towel was old and soiled.

8/10 Good

nurul atiqah

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Lee, Kuala Lumpur

Liked: Property conditions & facilities, room comfort
Nice Comfortable Room, But Housekeeping Is So So
Nice room. Situated at the street, but not noisy as it has double glass. Room wise is big & comfortable. But pillow sheet & bed sheet have smell & it looks dirty. Ask their housekeeping to change new, but they say all the same.

8/10 Good

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

sam, los angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Place!
The room was dirty (floor was taped with duct tape!) and shower toilet stunk BEFORE first use!, noisy in first floor ( I asked staff and people to be quiet at least 2-3 times each day!). I asked to have room changed and will pay more money, they refused. Just terrible customer service. I actually left one day earlier without getting refund. Just to get out! I think is better suited for locals not Westerners! I think it is overpriced.

6/10 Okay

Low, Singapore

Disliked: Cleanliness, staff & service
Ok
Ok, but there are blood stains on the blanket

4/10 Poor

sudder

Liked: Staff & service
Disliked: Cleanliness, room comfort
Moderate hotel
Hotel was close to Jonker Walk and other tourist attraction spot but the room was quite small and difficult to move around plus there isn't any cupboard but a small side table with 2 doors to keep our belongings. Bathroom was small too. But this is what you get for a cheap price. Suitable for those who wants to put up a night or two.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Near to the Melacca Town.
It was clean and comfort. Parking lot not hard to find but have charge. The rate quite cheap in weekday and It is near to the famous food, Ban Li Hiang satay celup. The location very near to the town and Jonker Street.

4/10 Poor

ben, singapore

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
great location but...
bed is hard, aircon not cold, annoying blue light on the aircon panel which makes you hard to sleep.

6/10 Okay

Verified traveller

great location
this is a great hotel to stay if you like to shop around jonker street, great location and room is clean.

6/10 Okay

andy530, Singapore

Disliked: Room comfort
Quite a tiny room and a spoil towel cover. Nothing to complain for the amount of Price. And good budget hotel. Helpful receptionist.

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Noraini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018