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Reviews of Violet Hotel

Violet Hotel
Haram Street, Makkah, Makkah

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 4 out of 35 reviews" "
Rating 2 - Terrible. 5 out of 35 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel stay clean and very helpful.amazing breakfast
Stayed 4 nights in Jan 2024

4/10 Poor

Noura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They change the booking, downgrades without changing the price. They did not clean the room at all, for the entire stay. They did not activate the safety box despite our multiple requests.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wazir A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I am very happy with there services. Had issue with room it was very small I spoke with General Manager helped my the refund me for 3 nights . All three Mohammed, Ali, forgot the other name managers was very professional .
Stayed 6 nights in Apr 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good hotel for the price. A little far from Haram compared to the other hotels of course but it was worth it. It did have shuttles to Haram, however, it did drop us a little far from Haram and heading to the clock tower area or King Abdul Aziz gate took some time so be ready to walk. Hard time finding the bus in Haram as well to head back, sometimes you can take the other hotels bus, Midan Hotel bus, it is next to Violet.
Stayed 4 nights in Mar 2024

2/10 Terrible

Gulshat, Albany

Stayed 2 nights in Mar 2024

10/10 Excellent

Rabee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 3 nights in Feb 2024

8/10 Good

Heera

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

hina

Stayed 4 nights in Feb 2024

4/10 Poor

Binta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception speaks no basic word of English and doesn’t seem to care. Customerservices is non existent to put is simple. At arrival i got ignored for 15 mns while my taxi was waiting outside still with my luggage. Luckily the driver didn't charge me extra for the wait. The shuttle didn't always run on time. And the bus is old and dirty. Wigh very rude drivers shouting. The legs of our beds were unbalanced so moving in the bed makes very loud noise. The images of the TV are the worse i have seen in 30 years. So i will bropably stop here and say i will never use this hotel again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Syeda Roop Fatima

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Abdulsalam

Stayed 6 nights in Jan 2024

10/10 Excellent

Syed

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Responsive staff, great buffet selection, well designed hotel.
Stayed 7 nights in Dec 2023

10/10 Excellent

Rushdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

ABDIRAHMAN

Liked: Cleanliness, staff & service, property conditions & facilities
The service was a 10/10 Food immaculate Staff very respectful Overall everything excellent
Stayed 6 nights in Dec 2023

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الاوتيل جميل فقط بعض الأشياء الصغيره مثل عدم وجود فوط في الغرف وعدم وجود تحويل للكهرباء
Stayed 2 nights in Dec 2023

10/10 Excellent

Yusuf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel, very comfortable with all amenities thats required. Breakfast was excellent and service was great. No complaints Excellent value for money
Stayed 2 nights in Dec 2023

10/10 Excellent

Mushinga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#every things #breakfast is like 7/10
Stayed 3 nights in Dec 2023

10/10 Excellent

Hailan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good places
Stayed 5 nights in Nov 2023

10/10 Excellent

Hisham, Mississauga

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Sep 2023
Response from DIAA SALLAM on 14 Oct 2023
بداية نود أن نشكر لكم اختياركم لفندق فيوليت العزيزية مكة المكرمة ليكون اختياركم الأول لقضاء أفضل الأوقات في رحاب أطهر البقاع ونشكركم على وقتكم الثمين لمشاركة تقييمكم حول تجربتكم أثناء أقامتكم معنا نحن حريصين دائما على تزويد ضيوفنا بتجربة مريحة وممتعة ونتشرف بخدمتكم متطلعين أن نرحب بكم قريبا . مع خالص التحية ... أدارة الفندق

10/10 Excellent

Khirreddine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
C’est un séjour fantastique sauf l’agent qui accueille dans le restaurant n’ai pas professionnel et parlé méchamment
Stayed 7 nights in Jan 2024

2/10 Terrible

Bushra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich möchte nie wieder dort hin. Am beste mein Geld wieder zurück haben. Kein gutes Frühstück, kein Service,1 Tah kein Klo Papier, keine Handtücher, kein Kaffee . Nur show. Nie wieder.
Stayed 2 nights in Jan 2024

8/10 Good

Fadil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bij aankomst zoals verwacht was niemand aanwezig moest alles zelf zoeken , inchecken en uitchecken ging wel vlot. De lift was te traag. De bussen waren niet zo proper en moest te ver uitstappen naar het Masjid Al Haram! Het ontbijt was wel top!
Stayed 7 nights in Dec 2023

10/10 Excellent

Adeeb

Stayed 6 nights in Dec 2023

4/10 Poor

Farid

Stayed 1 night in Dec 2023

2/10 Terrible

SAMEERA

Liked: Room comfort
Stayed 3 nights in Jul 2021