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"this property has so much potential but the lack of service and care to our stay was disappointing. we waited over 30 minutes in reception and no one showed. I had to go behind the reception and use their phone to try to call someone. no appologies just told they were on a break. later that evening the ceiling leaked, water was all over the floor and again there was no one in reception to help. We assumed it was the air con (which was on prior to our arrival) so we turned it off, mopped up...

"Good hotel , nice building , good service, clean,good breakfast "

"It was small but felt like a real old school hotel. Nice and quite. Brekfast was nice."

"Positives : We loved the position overlooking Lake Iseo - if you like walking its 25 mins into Predore (mostly pavement) to the local ferry terminal or 50 mins the other way (all pavement) into Sarnico - great place at the end of the lake for eating/shopping. We stayed in the Rivale junior suite with was lovely and spacious and the air con was fabulous and much needed ! Breakfast buffet decent but same every day. Even though it was August it felt fairly quiet. Negatives : Staff are really...

"The property was a bit dated, but elegant and spacious. The location is wonderful, couldn't be better. The wifi is very slow and needs updating. That was a problem. Also, the mattress was extremely hard. Felt like sleeping on a rock. A good pillow top cover for the existing mattress might help."

"It is very clean and staffs are very friendly and helpful. "