All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for choosing to stay with us, Sandra. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to Mahwah.
Thank you for choosing to stay with us, Tali. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to Mahwah.
6/10 Okay
Erika
Travelled with family and small children
29 Apr 2024
Liked: Staff & service
The Hotel was ok, but the Breakfast is not recommended.
Erika
Stayed 1 night in Apr 2024
Response from CL on 29 Apr 2024
Thank you for giving us a review. We appreciate your business and will use your review to improve. Come again!
Surprisingly quiet for being located near a busy highway. Also unable to hear noise inside the hotel on a busy night. Building insulation must be excellent.
Recently remodeled (as of 2024), bathrooms in great shape.
Mike
Stayed 2 nights in Apr 2024
Response from CL on 29 Apr 2024
Thank you for the 5-stars! Mike, we hope you come again soon!
This was a great inexpensive option for a hotel in the area. Staff has been extremely helpful and friendly. I would definitely stay here again. Pool was small but clean and my kids had a great time in it so that’s all that matters!
Kayla
Stayed 1 night in Apr 2024
Response from CL on 22 Apr 2024
Kayla, thank you for your review. We appreciate the 5 stars and hope to see you again!
TV choices poor and the channel guide terrible. We stayed at another Hampton Inn (4 miles down the road) earlier in the week and had an exceptionally good experience, and better TV choices and guide.
Jason
Stayed 1 night in Apr 2024
Response from CL on 13 Apr 2024
Thank you for your review, Jason. We do our best to provide the best experience possible when it comes to our amenities. Do come again!
Bathroom was not clean, smelly and no exhaust fan for bathroom. Shower making lot of sound. No hot water. For the first time, I had this experience with Hampton inn. All my previous experiences with Hampton was good.
Venunath
Stayed 3 nights in Apr 2024
Response from CL on 13 Apr 2024
Thank you for taking the time to make a review. We will use your feedback to improve. Come again!
The hotel was clean and quiet. Very pleasant front desk staff. The only complaint I had was that I booked this hotel mainly for my kids to use the pool and it was closed. I would have booked someplace else had I known.
Judy
Stayed 1 night in Apr 2024
Response from CL on 8 Apr 2024
Thank you for taking the time to give us a review, Judy! We are sorry the pool was down for maintenance, but it reopened swiftly. Do come again!
Hotel staff was great and accommodating, hotel smells amazing and the hotel was not stuffy the temperature was great ! Close to everything I needed and the pool was warm .
Heather
Stayed 1 night in Mar 2024
Response from CL on 28 Mar 2024
We appreciate the kudos, Heather! We hope to see you again soon!
8/10 Good
AnnMarie
Travelled with partner
17 Mar 2024
Nice hotel for an excellent value. I would stay there again.
AnnMarie
Stayed 3 nights in Mar 2024
Response from CL on 28 Mar 2024
Thank you for the review, AnnMarie! We can't wait to see you again soon!
10/10 Excellent
Rene
17 Mar 2024
Rene
Stayed 1 night in Mar 2024
Response from CL on 8 Apr 2024
Thank you for the 5 stars, Rene! Do come see us again!
Our check in went very smoothly.The person who checked us in was very pleasant and knowledgeable about the area. He was able to recommand several places for dinner.
Colleen
Stayed 1 night in Feb 2024
Response from Hampton Inn & Suites Mahwah Team on 6 Mar 2024
Dear Collen, Thank you for choosing our hotel and giving us a perfect 5-star rating! We appreciate your patronage and hope to serve you again soon.
Property was very clean.
Front staff were very friendly.
Pool was clean .
Changing room was clean
Room was nice clean very comfortable we had a nice
large room .
Overall my experience was a 10 .
Breakfast was the usual fare but nice.
DANIEL
Stayed 4 nights in Dec 2023
Response from CL on 26 Feb 2024
Dan, thank you for the 5-star review. We hope you come see us again soon!
8/10 Good
Lorenzo
Travelled with partner
16 Feb 2024
Liked: Cleanliness, staff & service, amenities
It was convenient but it could also use some renovations
Lorenzo
Stayed 1 night in Feb 2024
Response from CL on 26 Feb 2024
Zo, thank you for the review. We hope you come see us again soon!
8/10 Good
Anne
12 Feb 2024
Anne
Stayed 2 nights in Feb 2024
Response from CL on 28 Mar 2024
Thank you for the review, Anne. We appreciate the feedback and hope to see you again.
6/10 Okay
Tim
11 Feb 2024
Liked: Cleanliness, staff & service
Tim
Stayed 1 night in Feb 2024
Response from CL on 26 Feb 2024
Tim, we are sorry we fell short. We hope you come see us again soon & you can see the changes we've made!
10/10 Excellent
Todd
11 Feb 2024
Todd
Stayed 1 night in Feb 2024
Response from CL on 28 Mar 2024
Thank you for the perfect score, Todd! We hope to see you again soon!
Our room was towards the front of the hotel near the highway which hears lots of noise from the highway. The hotel wasn't packed so not sure why the hotel didn't put us towards the back away from traffic.
Lamont
Stayed 4 nights in Feb 2024
Response from CL on 26 Feb 2024
Lamont, thank you for your review. We hope you come see us again soon!