Mahates Holidays from AU$756

Todo excelente muy amable el personal las habitaciones muy limpias excelente comida en el restaurante

Really cute hotel, I really want to come back however, there is no elevator. With a child and a baby carriage, or if elderly, i would not recommend, otherwise, cute! Breakfast included and within the walled city without the noise for a restful sleep.

La habitación olía a humedad, normalmente las habitaciones son para 2 personas y ellos asumen que la habitación es para una persona y si va la segunda cobran un adicional, el check out es a las 11am pero el check in si es tarde

Alojamos un grupo de 14 amigos en el hotel. Exelente independencia, limpio, ordenado. Muy buena atención en general, desde recepción hasta el desayuno. La piscina siempre limpia. Los baños exteriores también. Lo único que podría decir es que bajo mi cama no estaba tan limpio, se veían pelusas. El resto..de maravilla!!!

The hotel has a great location and many useful amenities. Their staff is fantastic they were all kind, respectful and very friendly. The garden/beach makes it feel like an oasis in the middle of the city. We stayed 7 days and found the breakfast buffet to be a bit limited and repetitive. Gave the dinner buffet a try and it was not worth how much we were charged due to the limited options. That said, it has a great location and there are many restaurant options around. It was also a nice surprise to see our room decorated for our anniversary and birthday. It was a lovely touch! Thank you! Where I got VERY disappointed was the cleanliness. We stayed at the original tower and the facilities were not clean. There is a difference between an antique looking hotel vs. a dirty one. In my room, there was a ball of red hair under the sink counter from day 1. I left it there to see when it got cleaned up, and it wasn't until day 6 that it got cleaned. The grout on the bathroom tiles have black mold all over, and the windows seem like they have not been thoroughly cleaned since the 90's. What is the point of a nice beach view when the glass is blocked by decades of dirt? Our 2 complementary mini water bottles got replenished only 2 times during our 7 day stay. This is supposed to be a 5 star hotel based on local standards, however, the level of cleanliness and the fact that something as basic as clean drinking water not being available makes it feel like a 3 star experience :(