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Reviews of Grand Victoria The Fern Resort & Spa, Panchgani

3.5 out of 5
Grand Victoria The Fern Resort & Spa, Panchgani
Plot No.555 Ganeshpeth, Panchgani, Mahabaleshwar, Maharashtra

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

pratibha

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly I like property that has no high hill side and has no lower hill side that is at middle side. Spa fascility provided by only one women there should be more girls. Kids play area has very few instruments like see saw. There should be more options. Swimming pool has excellent fascility.
Stayed 2 nights in May 2024

8/10 Good

Adnan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked - Spacious, well lit, very polite staff, never said a no, very accommodating, super kids friendly, clean rooms, neat upholstery. Didnt Like - Old furniture, slight cleanliness in non guest areas.
Stayed 1 night in Apr 2024

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and receptive, adressed all requests
Stayed 2 nights in Dec 2023

8/10 Good

an

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for touring Mahabaleshwar and Panchgani. Clean and very comfy beds. Staff super friendly
Stayed 1 night in Jan 2023
Response from General Manager on 29 Jan 2023
Dear Guest, Thank you for your feedback. We will look forwards to welcome you back in the future. Best Regards, Manish Deolekar General Manager

10/10 Excellent

Rupal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice experience. Staff was supportive
Response from General Manager on 17 Jan 2023
Dear Guest, Thank you for your feedback. We will look forwards to welcome you back in the future. Best Regards, Manish Deolekar General Manager

10/10 Excellent

Kirankumar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearness and close to all activities.
Stayed 3 nights in Dec 2022
Response from General Manager on 30 Jan 2023
Dear Guest, Thank you for your feedback. We will look forwards to welcome you back in the future. Best Regards, Manish Deolekar General Manager

4/10 Poor

anshul

Stayed 1 night in Aug 2022

8/10 Good

Kshama

Stayed 1 night in Nov 2021