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Reviews of Tru By Hilton Macon North, GA

2.5 out of 5
Tru By Hilton Macon North, GA
107 Providence Boulevard, Macon, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 331 reviews" "
Rating 8 - Good. 59 out of 331 reviews" "
Rating 6 - Okay. 14 out of 331 reviews" "
Rating 4 - Poor. 11 out of 331 reviews" "
Rating 2 - Terrible. 16 out of 331 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kristy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly. I enjoyed my stay here very much
Stayed 1 night in May 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Raul, Powder Springs

Stayed 1 night in May 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a Tru and I will definitely be back!
Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful.
Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Tru in Macon have stayed several times! We will be back for sure
Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

8/10 Good

yoryet

Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Vickie L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

8/10 Good

Steven, Bryson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with an easy on and off of I-75. Room would have benefited from a coffee maker (although there was coffee in the lobby) and a real closet (instead of a metal pipe).
Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Paresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the egg chairs near front desk.
Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Tina

Stayed 1 night in Apr 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Carjamin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick stop on our way to Florida. It was very convenient, clean and safe for my family.
Stayed 1 night in Mar 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean place, friendly staff, room seems great. Just passing through, sleeping for the night, on the way to FL. Seems like a nice hotel.
Stayed 1 night in Mar 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel. It was very clean, fun, and convenient. The staff were very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Iona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signage / gps to find the hotel was easy/peasy. Seems to be a new hotel. Nice & sparkly! After a day of traveling & public washrooms, the shower was pure bliss!
Stayed 1 night in Mar 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and there was plenty of friendly staff around to help.
Stayed 4 nights in Mar 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Operations Manager on 20 May 2024
Thank you for choosing to stay Tru by Hilton Macon North!As one of the newest properties here in MACON, Ga we pride ourselves on genuine hospitality. We are centered around bringing family and friends back together in a safe and positive environment. We invite you to follow us on all social media platforms @ Tru by Hilton Macon North. It was a pleasure to have you visit our property. We look forward to seeing you again in the future.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Tru is the only place we stay when travelling! Always clean and the friendliest staff!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!!
Stayed 1 night in Mar 2024

10/10 Excellent

autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved this hotel. Only issue was that very early in the morning there were doors slamming and you could hear it well. I do not know if the doors are just heavy and slam easily or what but other than that the place is very clean convient location beds were very comfortable. Will stay again and recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel! Stopped by for a quick stay on the way to the beach. This hotel was convenient and clean, the staff was super friendly and welcoming. The parking was easy and there is a lot around! Definitely a safe spot! Will put this on my list to stay again!
Stayed 1 night in Feb 2024

10/10 Excellent

Sophie

Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean welcoming place
Stayed 1 night in Feb 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very basic for the amount of money paid. Bed was poor quality and not even a plastic cup in room to get water, etc.
Stayed 1 night in Feb 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean and friendly place
Stayed 2 nights in Feb 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Alireza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rolla

Stayed 1 night in Dec 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy, Collinsville

Travelled with family
Liked: Amenities
Very nice place to stay with very friendly staff.
Stayed 1 night in Dec 2023

6/10 Okay

Lisa

Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusual lobby but functional.
Stayed 1 night in Dec 2023
Response from April Canion on 8 Dec 2023
Thank you for sharing your great guest experience. Please stay with us again when you are in the Macon Area!!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean.
Stayed 1 night in Nov 2023
Response from April Canion on 8 Dec 2023
Thank you for sharing your great guest experience. Please stay with us again when you are in the Macon Area!!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS REALLY NICE
Stayed 2 nights in Nov 2023
Response from April Canion on 8 Dec 2023
Thank you for sharing your great guest experience. Please stay with us again when you are in the Macon Area!!

4/10 Poor

Troy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from April Canion on 8 Dec 2023
I'm disappointed to hear that you did not enjoy your stay. I hope that you will give us another try when you are in the Macon Area.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from April Canion on 8 Dec 2023
We are so happy to hear that you enjoyed your stay here at Tru! Please stay with us again when you are in the Macon Area!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from April Canion on 8 Dec 2023
We are so happy to hear that you enjoyed your stay here at Tru! Please stay with us again when you are in the Macon Area!

4/10 Poor

denise

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was something that was making a sound like a card was being used to open my door ALL NIGHT LONG! Did NOT GET A RESTFUL a night at all. I told the front in the morning and the staff said it could of been the battery in the door card opener, that GM said that was not it. I ask the GM to go sit in room with me so she could hear it and she said no. Oh well i tried.
Stayed 1 night in Nov 2023
Response from April Canion on 14 Nov 2023
I am sorry to hear that you did not have a restful nights sleep. As we discussed I was unable to find any issue with the door or lock in your room. In the future it would be helpful to notify the front desk immediately if you have an issue with anything in your room. We want all of our guest to feel safe and have a restful night.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY WAS MODERN AND THE LOBBY FEATURED A POOL TABLE AND SPACIOUS SOFAS AND SEATS. EXERCISE ROOM WAS GOOD. I WOULD SUGGEST THE DESK IN THE ROOM COULD BE A LITTLE LARGER; IT WAS MORE LIKE A CHILD SIZE DESK, AND THE BREAKFAST BUFFET NEEDED HELP - NEED MORE VARIETY - SCRAMBLED EGGS, BACON, WAFFLES IN ADDITION TO PANCAKES; JUST HAVING A PREMADE SMALL OMELET AND TURKEY SAUSAGE DIDN'T CUT IT.
Stayed 1 night in Nov 2023
Response from April Canion on 14 Nov 2023
Thank you for your feedback. We will certainly take your suggestions in consideration. We hope you will stay with us again when you are in the Macon Area.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and really friendly staff. Bed was very comfortable. Good location.
Stayed 1 night in Nov 2023
Response from April Canion on 14 Nov 2023
Thank you for sharing your great guest experience. We are happy you stayed with us here at Tru.

8/10 Good

FRANK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great employees
Stayed 1 night in Nov 2023
Response from April Canion on 14 Nov 2023
Thank you for sharing your great guest experience. We are happy you stayed with us here at Tru.

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from April Canion on 14 Nov 2023
Thank you for sharing your great guest experience. We are happy you stayed with us here at Tru.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed, good breakfast, vinyl floor( not dirty carpet). Room a bit on the small side and bare bones for amenities, but just right for a one night stop over.
Stayed 1 night in Oct 2023
Response from April Canion on 14 Nov 2023
Thank you for sharing your great guest experience. We are happy you stayed with us here at Tru.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from April Canion on 6 Nov 2023
Thank you for sharing your great guest experience. We hope you will stay with us again when you are in the Macon Area!

10/10 Excellent

Peggy

Stayed 1 night in Oct 2023
Response from April Canion on 8 Dec 2023
We are so happy to hear that you enjoyed your stay here at Tru! Please stay with us again when you are in the Macon Area!