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"Breakfast was excellent, omelet was very fresh."

"Beautiful and classic hotel in the heart of Rochester. We love it!"

"Hotel is older and relatively clean. Continental breakfast coffee and muffins only. We arrived late Friday night for check in. Around 12:30am a guest turned on loud music to the point the walls and ceiling shook in our room. This went on for more than an hour. The hotel staff claimed to not know of the disturbance the next morning."

"The glass shower trim was not finished. Water from taking a shower was leaking on the floor. "Shoddy Work""

"I paid $15 for breakfast for 2 days. But to find out at the front desk it was $5 a day for breakfast. Then when I woke up it seemed like everyone and anyone was just eating breakfast for free. There was no band or ticket or any way to truly confirm that someone had paid for breakfast. And if there is a way they weren't double checking or ensuring. They ran out of food very fast. There was more people eating than the food that was provided."

"Love this place. Center of everything I do in Royal Oak!"

"Breakfast was good , however the room had a lot of mechanical / HVAC noise was loud along with the plumbing, rooms were not insulated or sound proofed enough"

"Love it there"

"The hotel was clean and the staff was friendly. I loved the walk-in shower. However, I would suggest adding something on the bottom of the shower as it was awfully slippery. The breakfast buffet was very good. It would have been better if it were open until after 10am. We missed out on the second day by 10 minutes."