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Sofitel Macau At Ponte 16

Photo gallery for Sofitel Macau At Ponte 16

Featured image
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Premium bedding, minibar, in-room safe, desk

Overview of Sofitel Macau At Ponte 16

UNESCO Sustainable Property

Sofitel Macau At Ponte 16

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Rua Do Visconde Paco De Arcos, Macau, 0

Explore the area

  • Popular LocationRuins of St. Paul's Cathedral7 min walk
  • Popular LocationSenado Square8 min walk
  • Popular LocationHospital Conde S. Januario16 min walk
  • AirportMacau (MFM-Macau Intl.)9 min drive

Choose dates to view prices

About this area

Macau

Located in Macau, Sofitel Macau At Ponte 16 is in the city centre and on the waterfront. Yuet Tung Ferry Terminal and Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Almeida Ribeiro Street and New Yaohan Department Store. Travelling with kids? Consider Maritime Museum and Macau Fisherman's Wharf. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • St. Anthony's Church - 5 min walk
  • Na Tcha Temple - 7 min walk
  • Ruins of St. Paul's Cathedral - 7 min walk
  • Senado Square - 8 min walk
  • Hospital Conde S. Januario - 16 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 9 min drive

Restaurants

  • Prive — 1 min walk
  • Mistral — 1 min walk
  • Ngao Kei Ka Lei Chon - 5 min walk
  • Cafe Kam Ma Lon - 6 min walk
  • Pastalaria Koi Kei 鉅記餅店 - 6 min walk

About this property

Sofitel Macau At Ponte 16

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 408 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include minibars, room service and premium bedding.
Sofitel Macau At Ponte 16 offers 408 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.
Sofitel Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MOP 185 for adults and MOP 98 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Japanese
  • Korean

Business services

  • Computer station
  • Conference space (7212 square feet)
  • Meeting rooms 4

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MOP 300.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 185 for adults and MOP 98 for children (approximately)
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transport to and from this property
Parking height restrictions apply

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 447 out of 1032 reviews
5 - Excellent 43%
Rating 4 - Good. 418 out of 1032 reviews
4 - Good 41%
Rating 3 - Okay. 113 out of 1032 reviews
3 - Okay 11%
Rating 2 - Poor. 35 out of 1032 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 1032 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was good, specially the service in the gym room, cause the staffs are very attentive. it's relaxing staying in the swimming pool.
Stayed 1 night in Feb 2021

4/5 Good

Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional hotel. The attention we received was excellent, Gary, the chief concierge was particularly outstanding.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel & friendly staff. Hotel is near to plenty of amenities and tourist attractions.
Stayed 4 nights in Jan 2020