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Crowne Plaza Macau, an IHG Hotel

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Featured image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Macau, an IHG Hotel

Crowne Plaza Macau, an IHG Hotel

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationPortas do Cerco16 min walk
  • Popular LocationMacau Ferry Terminal5 min drive
  • AirportMacau (MFM-Macau Intl.)11 min drive
  • Popular LocationChimelong Ocean Kingdom36 min drive

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About this area

Macau

Located in Macau, Crowne Plaza Macau, an IHG Hotel is in the city centre and by the sea. Chimelong Ocean Kingdom and Macau Fisherman's Wharf are local attractions and those in the mood for shopping can visit City of Dreams and New Yaohan Department Store. Looking to enjoy an event or a game? See what's going on at Macau Jockey Club or Cotai Arena. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Portas do Cerco - 16 min walk
  • New Yaohan Department Store - 3 min drive
  • Macau Fisherman's Wharf - 5 min drive
  • Macau Ferry Terminal - 5 min drive
  • Chimelong Ocean Kingdom - 36 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 11 min drive

Restaurants

  • Cafe Azure — 1 min walk
  • Lobby Lounge — 1 min walk
  • Japas Macau - 12 min walk
  • Cafe Voyage - 13 min walk
  • 泰友麵 - 14 min walk

About this property

Crowne Plaza Macau, an IHG Hotel

5-star luxury hotel near Macau Ferry Terminal
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. All 208 rooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars and separate baths and showers.
Crowne Plaza Macau, an IHG Hotel offers 208 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MOP 480 per day)
  • Valet parking on site (MOP 490 per day)
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 108 for adults and MOP 108 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Malay

Business services

  • 24-hour business centre
  • Conference space (11840 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 48-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 350.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 108 for adults and MOP 108 for children (approximately)
  • Self-parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 450 out of 999 reviews
5 - Excellent 45%
Rating 4 - Good. 435 out of 999 reviews
4 - Good 44%
Rating 3 - Okay. 75 out of 999 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Jan 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendef
Most beautifully decorated hotelroom I have seen! Such a pleasure
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not flexible and very unfriendly,do not recommend
Stayed 4 nights in Jan 2020