M'Drak Holidays from AU$1,165

My Room upgrade request was not honored

This property should NOT be rated a 5 Star. This properly is more like a 4 or 4.25 star. Staff and resort are wonderful but the food is BAD, Same recycled boring food items everyday. Buffet food items are served mostly warm or cold. Drinks are okay but not top-shelf or worthy of a 5 Star resort. You can pay extra for better drinks and better foods at the A la carte restaurant BUT that not included with the all-inclusive package??? This is an OVER-RATED resort but okay for a Very very very short stay.

When we arrived there around noon the room wasn’t ready and people weren’t too nice to helping us out. There were no AC and we had to wait for a while. Even after 2pm, no body came to take us in so we had to go bother them again and they gave us a key. The resort is beautiful and the pictures come out so good. The pool and the beach were also great! Beach was closed around 6pm. They had life guards whole day for the beach. We got the 60mins body massage and it was very decent. They didn’t go too hard on us so it’s very relaxing. They had discount when you book walk in. We didn’t go outside of the resort for 2days and had food at the resort all 2 days. No outside food at all. They were cost about $40 per meal for 2 people. Food was decent. We tried all 3 restaurants. Overall, the room was good and we were able to relax well but for the food, we would like to try different resort next time.

Beautiful beach. Spacious room, quiet.

Our room was excellent and I enjoyed getting connected with staff during my stay and felt well looked after. Thank you. I would like to commend Thien Anan, who was excellent and remained in touch with me via Whattsap