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Waterfalls Hotel

3.5 star property
Urban tranquility awaits at this city retreat where guests can relax by the rooftop garden or lounge beside the outdoor pool at their own pace.

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Waterfalls Hotel offers a peaceful escape in the city center with a refreshing outdoor pool and comfy sun loungers. Guests enjoy a hearty English breakfast, unwind in the rooftop garden, or dine at the on-site restaurant for lunch and dinner.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Lusaka, Waterfalls Hotel is in the city centre and near the airport. Freedom Statue and Lusaka National Park reflect the area's natural beauty and area attractions include Lechwe Trust Art Gallery and Parays Game Ranch. Visit our Lusaka travel guide
Map
Lot No 947m/67/N, Off Great East Road, Waterfalls, Lusaka, Lusaka Province

What's nearby

  • Mulungushi Confrence Centre
    20 min drive - 19.9 km
  • Kenneth Kaunda International Conference Centre
    20 min drive - 20.3 km
  • National Assembly of Zambia
    21 min drive - 21.1 km
  • Parays Game Ranch
    23 min drive - 23.8 km
  • Lusaka National Museum
    25 min drive - 25.3 km

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.)
    28 min drive

Restaurants

  • Grandaddy's
    11 min drive
  • KFC
    8 min drive
  • Cafe Expresso Arrivals Lounge
    19 min drive
  • The Brewery
    27 min drive
  • Elements
    27 min drive

About this property

Waterfalls Hotel

Hotel in the city centre
Free English breakfast, a rooftop terrace and a garden are just a few of the amenities provided at Waterfalls Hotel. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Wedding services, luggage storage and smoke-free property
  • A 24-hour front desk, barbecues and tour/ticket information
Room features
All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 50-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 64.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 64.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
Tax ID - 7I8978
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Waterfalls Hotel Lusaka
Waterfalls Lusaka
Waterfalls Hotel Hotel
Waterfalls Hotel Lusaka
Waterfalls Hotel Hotel Lusaka

Frequently asked questions

Does Waterfalls Hotel have a pool?

Yes, this property has an outdoor pool.

Is Waterfalls Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Waterfalls Hotel?

Self-parking is free at this property.

What time is check-in at Waterfalls Hotel?

Check-in start time: 10:00 AM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Waterfalls Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee.

Where is Waterfalls Hotel located?

Located in the heart of Lusaka, this hotel is within 12 miles (20 km) of Munali Mall, Nu Metro Arcades Mall and EastPark Mall. Pakati Sunday Market and Kenneth Kaunda International Conference Centre are also within 12 miles (20 km).

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Reviews

Waterfalls Hotel Reviews

4.8

4.8

Cleanliness

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

6/10 Okay

Rod

Liked: Staff & service
Its a good backpackers but the rooms are very small and the beds not that comfy. Maybe more suited to the young set but the staff were delightful.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Inside worse than outside

First, the place is on beautiful grounds. There are monkeys and parrots and cuckoos in the trees and it is very lush and green. Inside is not so great. Water pressure was marginal for the shower- just a trickle. The bed was a plastic-encased hard mattress covered with a top sheet. The AC and the WiFi worked, but this was not worth the price at all. Plus, though it seems close to LUN on the map, it isn’t. 30 min taxi to get there.
Stayed 1 night in May 2024
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

This is one of the worst hotels I have ever stayed in. The condition of the rooms is totally shoddy. The beds extremely uncomfortable. No bedside lamps. No shower mat so the floor is very slippery. I could go on and on. There has been clearly no maintenance to this hotel. The staff on the whole were surly with a couple of exceptions. We paid over $100 a room which is an absolute rip-off. $30 would have been too much. They wanted 650 K for a taxi transfer to the airport. We used Yango and it was 220 K your site should stop listing this property.
Stayed 1 night in May 2024