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"Pros: The security, Frontdesk and wait staff has excellent customer service. Good price for quality food. Quiet location. Truly a staycation experience. Nice room set up. The actual employees are great. Cons: Too many OJT working in a group setting. For example: 6 people entered one of our rooms just to collect towels & trash. At the end of our stay, we were charged for lost towels that was most likely miscounted by them. Too many OJT sitting around, make them clean pools with net, we don’t...

"Had a blast enjoying my party at the acalabarzon Buffet. Great food."

"The location is close to UPLB and crossing. So many walkable places to eat at. I stayed for 3 nights in one of their presidential suites. The rooms were clean. I would recommend a mirror in the master’s bathroom in 315. "

"There was no towels, no soap, no tissue paper. The pool was absolutely filthy. The shower didn't work at all. They moved us rooms which at least it helped that. There is no restaurant. There is no snack bar. There is nothing to eat. They said go down the road. There is a restaurant. It was closed. My Filipino wife got herself some soup at a nearby canteen and we brought it back to the hotel and asked for a bowl and our first answer was oh we don't have those until I kept asking the right...

"Helpful, accommodating, kind and couteous staff. Affordable ammenities and commodities. Well equipped and comfortable cabins with complete kitchen, bath and shower and overlooking lakeview. Only downside is the ants which is un controllable but they gave inseticide for prevention. Very peaceful and breathaking views of Lumot Lake. Highly recommended for people if they want to experience lakehouse life "

"For the price, the service and facility is not matched with what you can get in the bigger cities. But given the limited options in the area, I would say its ok-ish. Cleanliness can maybe improved. Accessibility to fast food and convinience store is about 600m walk or you can catch a Trike for 13pesos. What stand out to me despite of the "meh", The staffs are friendly and helpful. "

"The room was smelly and stinks! We occupied room F14."

"We enjoy a lot our stay in the resort. I think that it is also better if they have a package wherein boat transfer from port to hotel were also included. "

"This a good location in the middle of Lucena City! Love this hotel!"

"bad service. we waited for 30 mins before we were accomodated"