Pet Friendly Hotels & Resorts in Lower Village from AU$130

"The rooms were clean and comfortable. The staff was very friendly and accommodating. The valet staff was especially friendly "

"The hotel is huge but very, very under staffed. We tipped the staff because they were working over the legal time. They had to keep apologizing to the guests when it was not their fault. Our bathroom shower fell apart, the water was leaking, the toilet was not secure and kept moving, We were very excited about our trip but extremely disappointed. There was one employee at check-in with 8-10 guests in line. One waiter at the gorgeous restaurant, therefore, guests were frustrated or left. One poor bartender over worked. One young man, Cole, at the "buffet" was the only waiter. We would not ever stay there again, "

"Clean room, close to beach, excellent staff"

"My kids loved the pool. Place was safe and clean. Disappointed there was a $20/night parking fee for guests. "

"This place was out of control. The poor staff was overwhelmed and had little control or insight over the place, which led to poor service. "

"Room clean, cute patios to hang out and have some drinks. Close to everything "

"We stayed over spring break and expected a luxury experience given the price and brand, but the stay was inconsistent. The room had multiple maintenance issues: discolored tile near the toilet, worn mirror trim, a toilet handle that did not flush properly, and a lamp that did not work. The seating area near the door was also cramped and poorly arranged. Housekeeping was unreliable. One day the room was not serviced until mid-afternoon, requiring us to wait. Another day it was not serviced at all, leaving us without toilet paper, towels, or toiletries until we followed up. Communication was also an issue. We called the hotel multiple times at different hours and received no answer, which meant walking to the lobby to resolve problems. Some amenities did not meet expectations. The bluffs path was closed but not disclosed. The kayaks were dated, and the beach had noticeable tar and debris. The on-site market had limited drinks and snacks. Costs added up quickly. Valet is mandatory at $75 per night with no self-parking, plus a $60/day resort fee regardless of use. The location is beautiful, and the valet staff were excellent, but overall the experience did not match the price."