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Reviews of Fernhill Motor Lodge

4 out of 5
Fernhill Motor Lodge
17-19 Pharazyn Street, Wellington, Lower Hutt

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 105 reviews" "
Rating 8 - Good. 50 out of 105 reviews" "
Rating 6 - Okay. 18 out of 105 reviews" "
Rating 4 - Poor. 4 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Overall room fine but backed into busy road a train line so noisey.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Plenty of parking, quiet, close to Central Lower Hutt
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was outdated and over priced, common outdoor areas allowed cooking smells
Stayed 1 night in Feb 2020

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Bingles on 31 Jan 2020
Thanks for your rating. Hope you enjoyed your stay in Lower Hutt.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Bingles on 31 Jan 2020
Thanks for your rating. Hope you enjoyed your stay in Lower Hutt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
It was close to the train station and staff was helpful
Stayed 2 nights in Dec 2019
Response from Bingles on 31 Jan 2020
Thanks for your rating. Hope you enjoyed your stay in Lower Hutt.

8/10 Good

Rayleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and very helpful staff.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean but tired
Room was fine. Clean and warm, although it is looking a bit tired. Outside the room the corridors and entrance were very cold and hardly inviting. Overall the motel is in need of a refurnish.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++++ Highly Reccomend
Reccomend to all. Clean and fresh, nice service. Happy with the stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking availability for a truck is good thank you
Stayed 1 night in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to where we needed to go and motel manager very accomodating Would reccomend
Stayed 2 nights in Mar 2019

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay in the Hutt, close enough to the centre you could walk. Could be noisy at night as the train is right beside the hotel but we didn't actually find it an issue (and I usually struggle to sleep when its noisy). There is however a pool table in the common area which is right beside the bedrooms which could potentially be noisy if the wrong people were playing it late at night!
Stayed 1 night in Mar 2019

10/10 Excellent

Jewelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean large room with all facilities.Check in with owners daughter was very helpful and friendly. Dean the owner even drove me to the train station when I left.I would definitely recommend staying here.Its about. 15 min walk into the Hutt centre.
Stayed 1 night in Feb 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great people, very helpful, nice big room
Stayed 2 nights in Feb 2019

4/10 Poor

Brian, Eastwood NSW

Liked: Cleanliness, property conditions & facilities, room comfort
When we arrived we were told Expedia had not reserved a room for us despite taking our money. The receptionist refused to accept responsibility for the error. However, they gave us a room pending resolution with Expedia - and everything was finally OK after initial concern. The room was comfortable and functional. The location took a bit of getting use to but worked for us.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Stuart, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 2am due to a delay with a ferry, we communicated with the staff before and they arranged to leave a key in a secure location. In the morning they kindly let we check out a little later so we could have a sleep in and a cuppa. Very friendly.
Stayed 1 night in Jan 2019

6/10 Okay

Freda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room needs air conditioning otherwise it was clean
Stayed 1 night in Jan 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

J

Liked: Staff & service
Disliked: Room comfort
Too close to the motorway with no double glazing. The road noise was horrific
Stayed 2 nights in Nov 2018

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Checked in about 6pm same time Melling trains stops for the night, went out for dinner, had range doors open been stuffy, noise was no problem of cause you hear traffic as you're close to motorway but no big deal. Thanks
Stayed 1 night in Nov 2018

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited Us
Convenient location,has all the basics with good bathroom & skysport!!
Stayed 1 night in Nov 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing people and place
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we expected
Friendly and helpful staff, clean room with all we required.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for my bussiness interactions, and a good return for money.
Stayed 4 nights in Aug 2018

8/10 Good

Babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fernhill motor lodge, Lower Hutt
Good for an overnight stay on route to the ferry for South Island, basic accommodation in a fairly built up area, heavy rush hour traffic so leave plenty of time for the journey into Wellington
Response from Bev on 5 Mar 2018
Hello William Thank you for taking the time to review Fernhill Motorlodge. I trust your trip on the Ferry was enjoyable

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and service!
Response from Bev on 5 Mar 2018
Hello Janice Thanks for the review. We do try hard to give good service so we are pleased you think we did.

6/10 Okay

Steve, New Zealand

Liked: Staff & service
Disliked: Room comfort
Suitable for overnight stay passing through
Fine. Generally clean with the basics. Would stay again for short trips.
Stayed 1 night in Feb 2018

10/10 Excellent

Muzza, Hamilton NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy Location
Very homely & nice, we were in one of the upstairs studio units to be refurbished but still nice. Good parking
Stayed 1 night in Feb 2018
Response from Bev on 5 Mar 2018
Hello Muzza Thanks for taking time to feed back. Yes, Double Glazing would be good. Unfortunately we have so many other things we want to improve on.

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and well arranged.
Stayed 1 night in Jan 2018
Response from Bev on 1 Feb 2018
Thank you for taking the time to give your feed back on Fernhill Motorlodge

8/10 Good

Bridget, new Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice New Years Break
Comfortable family accommodation in Lower Hutt. Close to shopping, trains and central Wellington. Clean, tidy and affordable.
Stayed 3 nights in Dec 2017
Response from Bev on 1 Feb 2018
Hello Bridget Thank you for taking the time to review Fernhill Motorlodge. We are pleased you found Fernhill comfortable

6/10 Okay

Rajeshwar

Liked: Staff & service
Exceptional
Stayed 2 nights in Dec 2017
Response from Bev on 1 Feb 2018
Rajeshwar Thank you for your kind Feed back. We just trust you are well.

6/10 Okay

Nigel, Tauranga

Close to ferry
Staff friendly and helpful. Room tidy. Found dirty cutlery, bed and pillows quite hard and motorway traffic quite noisy in our room.
Stayed 1 night in Dec 2017
Response from Bev on 1 Feb 2018
Hello Nigel Thank you for your feedback on Fernhill Motorlodge. We have put extra checks in place to insure all cleaning is checked

8/10 Good

Brian, katikati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Owners very obliging and nothing was a problem . Will stay here again
Stayed 2 nights in Nov 2017

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It was really good, everything clean and the room very comfortable. The people at reception were very nice.
Stayed 2 nights in Nov 2017
Thank you for taking the time to review Fernhill Motorlodge. We hope to see you again Bev

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

kushla, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Pity about the person in room above.
Good apart from person jumping around above us at 9pm at night.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of accommodation, clean, comfortable, no quibbles with anything. Very good location, walking distance to places for meals.
Stayed 1 night in Aug 2017

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Tim, Tauranga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to a conference nearby.
I arrived late in the evening and host was there to welcome me. Being a cold evening he had a space heater already on to warm the room up. All facitities worked well.

6/10 Okay

Helen, Brisbane, QLD

Disliked: Property conditions & facilities
we only needed a room for the night. was comfortable. had all the items in the room you would need. TV, microwave, kettle, cutlery, fridge, glasses. the site is a little dated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Just what we needed after a long day on the road ........

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and staff. clean and quiet room.
nice hotel and staff. clean and quiet room. good location to downtown.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room
Very good, clean and comfortable

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Cleanliness
hotel has seen better days
the hotel is nice for the area but the rooms smelled musty and caused some allergic reactions. front staff was great but overall the room left quite a bit to be desired.