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"We arrived late as our plane was delayed...the reception staff were very friendly, quick and efficient. The young lady at the coffee bar was helpful and served us very quickly."

"Very good service. Although it was closed, the service was on top. "

"The hotel was just lovely and set in the most beautiful location. Staff couldn’t do enough for you and food was fabulous. Would absolutely recommend to people"

"I had a lovely stay — the hotel was quiet and peaceful, perfect for unwinding after a busy day. It’s also very conveniently located, just a short walk from the metro, which made getting around the city incredibly easy. The pool area was a nice bonus — clean and relaxing — and the virtual service made lounging at the pool nice. I always look forward to the warm chocolate chip cookies (still just as delicious!), and I want to give a special mention to Francesco at the front desk. He was kind, soft-spoken, and made the experience feel personal and welcoming. Highly recommend for a comfortable, well-located stay with thoughtful touches."

"We came for a wedding which was beautiful and magical "

"It is very clean and staffs are very friendly and helpful. "

"We stayed for one night as a birthday treat and after travelling round the Franciacorta vineyards we had a wonderful and relaxed stay at the hotel. Good restaurant along with a fantastic infinity pool"

"check-in bit tricky, but once you are in, everything is beautiful "

"An unremarkable hotel in need of a refresh, everything feels worn and shabby. More of a two star than three star experience. "