Lovely Bay Pier Tours and Activities

Firstly I asked for something special to be done like a champagne bottle or something upon arrival as I came for a birthday. Nothing was done! Next the blanket was this scratchy purple thing. No comforter very low budget for how much this place cost. I was in room 319 and the mirror was filled with black dots all over I couldn’t get a single sensible picture I. The only full length mirror in there, so again very low budget for such a expensive place. When I arrived the balcony was filthy I actually asked the bellman for a broom to clean it up ( he did it himself but it should’ve already been done). The bar service only came once the whole trip and rushed in and out. I saw a roach in the buffet area but the servers were very friendly. There’s nothing bar with quality liquor I expected at least 1 bar to have premium drinks. The 24hour bar was cool. I’ve simply been to nicer Rius this one needs an upgrade for sure which I saw happening as i walked on my balcony and a man was working along the side thank God I was fully clothed that was startling. Room service is very limited as well. Overall 5.9/10 we won’t be revisiting this location probably until major upgrades are done.

The pool, hot tub, resort restaurants and the beach was wonderful, the service excellent. The casino it is just for entertainment purposes on my respective opinion, you never win .

Our 3rd time this year staying here and we love it. Can’t wait to be back