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Our room was not cleaned properly. There was poop stains on the toilet paper (side) and a poop streak down the side of the toilet bowl. It was so disgusting we didn't touch the toilet. The bed was comfortable and the kitchen had a good sized microwave and fridge.
Peilin
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
We are disappointed to hear this, and We apreciate you bring this up.I wish this should be brought up to the front desk so that you should be accomodated accordingly.We apologize for the inconvenience
2/10 Terrible
Catherine
24 Mar 2024
Catherine
Stayed 1 night in Mar 2024
Response from GM on 20 Apr 2024
Could you please explain what went wrong?
8/10 Good
Charles
Travelled with partner
15 Jan 2024
Outside and mats dirty
Charles
Stayed 1 night in Jan 2024
Response from GM on 16 Jan 2024
Thank you for staying with us and letting us know what is missing, Because of the snow it was messy but thank you for bringing this up.We will immediately work on this matter.
2/10 Terrible
michael
Business traveller
11 Jan 2024
Disliked: Staff & service, amenities
Room was too cold and heater did not work well. Coffee maker was broken
michael
Stayed 1 night in Jan 2024
Response from GM on 11 Jan 2024
Thank you Sir for staying with us and we are sorry to hear you had issues with the heater.The issues will be fixed right away.
You can tell the owner/operators of the place really care. The outside area is in great condition and there are really nice outside seating area provided.
Older non corporate motel but very clean. Full kitchen. Big tv with cable good bright bathroom comfortable bed with nice linens
Would stay again if passing through
Thank you for sharing your experience. And sorry for the inconvenience you had. Usually this is not the case . We would love to know where it falls through.
The size of my room and the cleanness of the room was great and it had a full kitchen! Very clean and comfortable. I would love this room all the time!
Everything was good about it from the people who work there above great friendly helpful you name it they are there for you my room was beyond what I expected I will definitely stay there again thank you
My room was large, good television reception, free fast wifi and great service. Manager is very nice and accommodating. Its a quiet little town, with friendly people. I will stay here again.
Definitely the best place to stay in lovelock. It may not be the newest place in town but it is definitely the cleanest. The owner Rit is super nice and accommodating.
brian
Stayed 3 nights in Oct 2020
Response from GM on 24 Oct 2020
Thank you Sir, Much Appreciated. And Its all my pleasure to accommodate my guests so they have the best stay
Property was tidy. The rooms are spacious and clean and comfortable. It seems to be family owned and the family members were all friendly and welcoming. Would stay here again.
PortiaPie
Stayed 1 night in Jun 2020
Response from GM on 30 June 2020
Thank You So much dear mam. We do our best to make our guests happy. Thank You for sharing your generous views. See you next time.
6/10 Okay
Verified traveller
Travelled with family
4 June 2020
Liked: Staff & service
Bedspread was stained. The amount of towels and toilet paper were not adequate.
Verified traveller
Stayed 1 night in May 2020
Response from GM on 4 June 2020
Thank you for staying with us,and I apologize for not having enough towels, but I wish you would have asked for if something was missing. And I am pretty sure you won't be disappointed, our first priority along with cleanliness is to make our guest happy. Which we feel proud at. I really regret why I was aware of what you need. But Again thanks for staying with us,hopefully you will give us chance to improve.