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Rating 10 - Excellent. 147 out of 276 reviews" "
10 - Excellent
147
Rating 8 - Good. 110 out of 276 reviews" "
8 - Good
110
Rating 6 - Okay. 7 out of 276 reviews" "
6 - Okay
7
Rating 4 - Poor. 8 out of 276 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 276 reviews" "
2 - Terrible
4
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Zarina
Travelled with partner
28 May 2024
Liked: Amenities
The staff are lovely & attentive - the hotel is beautiful
We enjoyed our short stay very much with them
We will visit again & stay at the same hotel as they treated us like family
Response from Nuno Sequeira-General Manager on 16 Sept 2023
Thank you for your compliments on our services, it makes all our hard work and effort worthwhile and my sincere thank you on your kind words.We hope we will have the pleasure of greeting you again!Nuno Sequeira-General Manager
The staff went out of their way to make our stay amazing - our only regret was that we couldn’t stay another night!
The restaurant served some of the best food we have ever eaten. The steak that my wife got was SO good that she asked to speak to the chef, just to tell him it was the best steak she had EVER had in her life! We NEVER do that!
Jordan
Stayed 1 night in Sep 2023
Response from Nuno Sequeira-General Manager on 15 Sept 2023
Thank you for your charming review, I have shared your thoughtful comments with the entire team who are delighted you enjoyed your recent sojourn and look forward to welcoming you back to Octant Lousã and eat again the delicious steak, in the near future.With warm regards,Nuno Sequeira-General Manager
We enjoyed our stay, the staff was attentive, rooms large and clean and breakfast was a lavish spread. Highly recommend as an unusual and lovel stop. It is a 30-40 minute drive to Coimbra but the attraction for us was the nearly Shist Villages.
Pamela
Stayed 1 night in Sep 2023
Response from Nuno Sequeira-General Manager on 14 Sept 2023
Dear Pamela,Thank you for your compliments on our services, it makes all our hard work and effort worthwhile and my sincere thank you on your kind words.We hope we will have the pleasure of greeting you again!Nuno Sequeira-General Manager
It was a wonderful hotel and location was great. Service exceptional. The only recommendation is that they diversify their lunch and dinner menu to include some Italian pasta dishes and other common type meals.
Manuel
Stayed 4 nights in Jul 2023
Response from Nuno Sequeira-General Manager on 10 July 2023
Thank you for your charming review, I have shared your thoughtful comments with the entire team who are delighted you enjoyed your recent sojourn and look forward to welcoming you back to Octant Lousã in the near future.With warm regardsNuno Sequeira-General Manager
I loved my time here. Good location. Great good, quiet comfortable rooms. Great staff.
shauna
Stayed 2 nights in Feb 2023
Response from Nuno Sequeira-General Manager on 14 Mar 2023
Thank you for your compliments on our services, it makes all our hard work and effort worthwhile and my sincere thank you on your kind words.We hope we will have the pleasure of greeting you again!Nuno Sequeira-General Manager
Lovely hotel beautiful room friendly helpful staff and great breakfast
Tanith
Stayed 2 nights in Aug 2022
Response from Nuno Sequeira-General Manager on 30 Aug 2022
Dear Tanith,Thank you for your compliments on our services, it makes all our hard work and effort worthwhile and my sincere thank you on your kind words.We hope we will have the pleasure of greeting you again!
Response from Nuno Sequeira-General Manager on 17 Sept 2021
Thank you for your compliments, it makes all our hard work and effort worthwhile and my sincere thank you on your kind words.
We hope we will have the pleasure of greeting you again!
10/10 Excellent
Lil, Waterdown
15 July 2020
Liked: Cleanliness, staff & service
I cannot say enough about our stay. Everyone was wonderful. The mgr even offered and had someone fix our luggage wheel. The decor, rooms, grounds are exceptional. The breakfast which was included was fresh and offered many selections all to be enjoyed with amazing views. This was supposed to be our “overnight” stop on our way back to Porto but ended up being one of our highlights.
From the hotel we drove to Coimbra snd as well enjoyed the local castle and hike.
Lil
Stayed 1 night in Sep 2019
Response from PTC on 13 Aug 2020
Dear Guest,
Thank you so much for your visit and wonderful comments. It's extremely rewarding to have such feedback from you. I shall transmit your thoughts to the entire staff.
Sincerely yours,
The GM
Very interesting with charming atmospher. Excellent breakfast. Not expensive.
But absolutely outdated. Good for 1 night experience.
Jonathan
Stayed 1 night in Oct 2019
Response from PTC on 8 Oct 2019
Dear Guest,
Thank you for your visit and comments. I agree with your statement. We are outdated. That is why we are going to close down for a renovation.
Sincerely yours,
The GM
4/10 Poor
Verified traveller
24 Sept 2019
Verified traveller
Stayed 1 night in Sep 2019
Response from PTC on 27 Sept 2019
Dear Guest,
We regret that we were not up to your expectations.
Sincerely yours,
The GM
Very unique historical palace dating back to 18th century with a newer modern wing with rooms that are clean and comfortable with updated amenities. Staff was very accommodating and offered to take our luggage to our room since it was a bit confusing at first to find. Breakfast and dinner were in the older part of the building in an elegant room. Chef provided a unique and delicious menu for each evening. Well worth going out of your way to experience.
JimS
Stayed 1 night in Sep 2019
Response from PTC on 11 Sept 2019
Dear Guest,
Many thanks for your visit and preference. Also thank you for your wonderful comments about our property and your stay.
Sincerely yours,
The GM
8/10 Good
Verified traveller
27 Aug 2019
Verified traveller
Stayed 1 night in Aug 2019
Response from PTC on 29 Aug 2019
Dear Guest,
Thank you so much for your visit and preference.
Sincerely yours,
The GM
8/10 Good
Verified traveller
23 Aug 2019
Verified traveller
Stayed 2 nights in Aug 2019
Response from PTC on 24 Aug 2019
Dear Guest,
Thank you for your visit and score left.
Sincerely yours,
The GM
Property still could use some improvements on the outside, everything else was great.
Verified traveller
Stayed 1 night in Aug 2019
Response from PTC on 22 Aug 2019
Dear Guest,
Thank you for your visit and comments. We shall have a total renovation of the property at the end of the year. We aim to have an up-grade in all the hotel faccilities.
Sincerely yours,
The GM
Excellent service, room, swimming pool, garden. Excellent restaurant, perfect dining menu. Great for couples, families with children. Could have stayed more than one day, but unfortunately the schedule....
Dan
Stayed 1 night in Aug 2019
Response from PTC on 14 Aug 2019
Dear Guest,
Thank you for your visit and wonderful comments. I regret that you could not stay more time with us. We aim to be a familiar hotel for families, and you just validate this for us.
Sincerely yours,
The GM
We stayed in room 23 which was a superior double. The bed was lovely and big. The room overall was excellent. The restaurant food was lovely but had a limited choice. The breakfast buffet was lovely but the food was mainly in one corner which made it difficult to get to and everything was uncovered.
Verified traveller
Stayed 7 nights in Aug 2019
Response from PTC on 11 Aug 2019
Dear Guest,
Thank you so much for your visit and comments. We would love to have a more unlimited choice at the restaurant, but our guest prefer to experience the local spots. Thank you for the tip for the breakfast.
Sincerly yours,
The GM
Not at all as pictured, property on state of decline; room was musty, stains on wall, and can feel springs through the bed.
Location in middle of nowhere, 40 minute drive through mountains to Coimbra instead of being “bear” as advertised.
Would not recommend at all
LisaB
Stayed 1 night in Jun 2019
Response from PTC on 19 June 2019
Dear Guest,
I sincerely regret your comments and the fact your choice and location were not what you expected.
Sincerely yours,
The GM
10/10 Excellent
Verified traveller
31 May 2019
Verified traveller
Stayed 2 nights in May 2019
Response from PTC on 19 June 2019
Dear Guest,
Thank you for your visit and score given to our property.
Sincerely yours,
The GM
8/10 Good
Verified traveller
8 Apr 2019
Verified traveller
Stayed 3 nights in Apr 2019
Response from PTC on 8 Apr 2019
Dear Guest,
Thank you so much for your review and for staying with us.
Sincerely yours,
The GM
A really comfortable stay - friendly welcome, great standard of room in the new wing, with good heating, nice bed and great views. Great breakfast, too, in a lovely setting. We'd be delighted to return!
Thomas
Stayed 1 night in Dec 2018
Response from PTC on 25 Dec 2018
Dear Guest,
We will be delighted to welcome you again in our property. Tahnk you so much for staying with us.
Sincelery yours,
The GM
Beautiful, historic property updated for today's traveler. The staff were exceptional - friendly, professional and efficient. I only regret that we didn't stay longer.
David
Stayed 1 night in Sep 2018
Response from PTC on 4 Oct 2018
Dear Guest,
Wonderfull to know you regretted to leave earlier than wished. There is nothing better for us than this words describing your feelings about our property.
We hope to welcome you again.
Sincerely yours,
The GM
10/10 Excellent
Verified traveller
7 Sept 2018
Liked: Cleanliness, staff & service
The historic beauty.
The rooms are basic but comfortable
Verified traveller
Stayed 1 night in Sep 2018
Response from PTC on 21 Sept 2018
Dear Guest,
Thank you for your visit and preference.
Sincerely yours,
The GM
10/10 Excellent
Andrew
30 Aug 2018
Beds great restaurants was go
Staff were fantastic
Andrew
Stayed 1 night in Aug 2018
Response from GMPL on 5 Sept 2018
Dear Guest,
Thank you for your visit and comments. We are very pleased to understand you enjoyed your stay with us.
Sincerely yours,
The GM
4/10 Poor
Verified traveller
20 Aug 2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don't bother going there
Not like the photos....
Verified traveller
Stayed 1 night in Aug 2018
Response from GMPL on 5 Sept 2018
Dear Guest,
We deeply regret to not correspond to your expectations. It is not our goal at all to have unsatisfied guests.
Sincerely yours,
The GM
Authentic experience in a very unique location. Buffet breakfast was fantastic. Staff were incredibly kind and helpful. Perfect jump off point to any of the schist village hikes and mount talasnal. Would definitely stay here again!
excellent, easy lovely would go again.
beautiful hotel, breakfast was exstensive and tasty.
good value for money.
jo
Stayed 2 nights in Jan 2018
Response from GMPLBH on 23 Jan 2018
Dear Guest,
Thank you so much for the wonderful comments left about your stay at Palácio da Lousã. It's very rewarding to know you enjoyed your stay with us.
Sincerely yours,
The GM
This hotel really is a palace. Lousa is a small town located about 30 minutes outside Coimbra. We came to the region to hike some of the trails to the schist villages. The hikes themselves are nice although quite steep. It was wonderful to swim in the pool after a few hours of hiking. The palace is well decorated and the grounds are well kept. The rooms are large and have a great ambiance of history. Strolling through the different areas in the palace can spur your imagination to what it must have been like many years ago.
A little difficult to find being at the rear of Lousa against the hills. You have to ask about parking but it it is plentiful behind the hotel. The staff were great and moved our room as the dark colours were not to our taste, room 21 is a fantastic room. Breakfast is well catered for and you can ask the servers for other things such as cappuccino or boiled eggs. There is an aperitif at the desk in the evening and bowls of apples and nuts in the salons. We walked the 'Schist Village Trails' strenuous but straight from the hotel- brilliant. Glad to throw myself into the cold swimming pool and relax at the end of the day.
Friendly check-in, great breakfast, nice common spaces, nice pool.
Standard room was small, tv cupboard blocking the way to bed/window, carpets slightly stained
Very nice, and comfortable.
Give the restaurant a try, but there are several very nice restaurants close by.
Pool was too cool for swimming. May visit.
We thoroughly enjoyed our 3 night stay at the Palacio da Lousa. Our room was big and spacious , the breakfast was comprehensive and catered for all tastes, there is good free parking at the back of the hotel and we had an excellent evening meal one night.