Standard Room, 2 Queen Beds, Non Smoking
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Reviews of Microtel Inn by Wyndham Louisville East

2 out of 5
Microtel Inn by Wyndham Louisville East
1221 Kentucky Mills Drive, Louisville, KY

Reviews

7.2

Good

Rating 10 - Excellent. 298 out of 1009 reviews" "
Rating 8 - Good. 290 out of 1009 reviews" "
Rating 6 - Okay. 175 out of 1009 reviews" "
Rating 4 - Poor. 112 out of 1009 reviews" "
Rating 2 - Terrible. 134 out of 1009 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jamika, Louisville

Liked: Staff & service, amenities, property conditions & facilities
I didn't enjoy the consistency for breakfast. One morning there's gravy, biscuits, and sausage but then the next day just cereal, toast, and muffins.
Stayed 2 nights in Apr 2024

6/10 Okay

ANTHONY

Stayed 1 night in Apr 2024

2/10 Terrible

Iesher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property really need to be cleaned and better breakfast options a lot of drug behavior in other guests that stayed in hotels
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I think everyone was smoking in the rooms so my room smelt like cigarettes bad. The place is so beat up it’s nothing like the pictures. False advertising. The sheets and bedding did seem clean but the rest was less desirable.
Stayed 1 night in Mar 2023

4/10 Poor

Quiana

Disliked: Cleanliness, staff & service, amenities
Should update rooms my shower didn’t have proper, should have a slip guard on tub I slipped getting in the shower during stay, toilet seat peeling causing scratching and uncomfortable using, hallway smelled of urine offered to switch rooms gave #233 smelled of mildew, no closet door, so I kept original room which I thought would include at least a coffee maker overall it was just ok!!
Stayed 2 nights in Apr 2024

6/10 Okay

David

Liked: Staff & service
Basic sleeping spot. ADA room. I couldn't get in shower...no walk/roll in. Very noisy outside at night. No breakfast or coffee ready at 7am. Inexpensive though. No frills.
Stayed 1 night in Apr 2024

4/10 Poor

Chelsea

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Smelled like weed the whole time. Had to get keys recoded two days in a row for a 5 night stay. Poor breakfast choices.
Stayed 5 nights in Apr 2024

2/10 Terrible

Monja

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was functional and the room was somewhat clean. Check in staff was not friendly or welcoming at all. Hotel was very run down and in need of repairs. Several places in our room had places that had been patched on the walls. No water pressure at all. we were on the 1st floor and was very loud until early morning hours.
Stayed 1 night in Apr 2024

2/10 Terrible

Steven

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property its self was awful. I'll never stay at another one. It smelled terrible, Black stuff came out of the water and it was very creepy.
Stayed 2 nights in Apr 2024

2/10 Terrible

Heather

Disliked: Property conditions & facilities
I didn’t like it there
Stayed 1 night in Apr 2024

4/10 Poor

Evelyn

Travelled with partner
Disliked: Staff & service, amenities
Overall average stay was poor to fair. Breakfast was only from 7-9am. Limited breakfast during week vs the weekend (more breakfast items served on the weekend. Multiple stains noted on our bed sheets and when we requested for a replacement sheets my husband had to go downstairs to pick up the replacement sheets as they was only one person manning the front desk and no housekeeping. No tissue boxes to replace our empty box. Most concerning was the broken back door which allowed anyone to enter without a key card.
Stayed 4 nights in Apr 2024

8/10 Good

Mahesh, Augusta

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation & convenient
Stayed 1 night in Apr 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service
It is an older building, but updated nicely and very clean.
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Business traveller
Liked: Staff & service
Disliked: Amenities
I would stay here again, however this is a value hotel with value amenities. There is nothing special about this location.
Stayed 3 nights in Apr 2024

4/10 Poor

Dalton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was dirty! Had stains everywhere and not quiet at all
Stayed 2 nights in Apr 2024

6/10 Okay

Kate

Stayed 2 nights in Apr 2024

6/10 Okay

Andrea, Bloomington

Travelled with family
Double charged
Stayed 1 night in Apr 2024

8/10 Good

Bwivuge

Travelled with partner
Liked: Staff & service, amenities
The service was the most amazing. The place is not a wow type of place but price is fair and the breakfast is amazing. Heating and cooling system needs improvement
Stayed 2 nights in Apr 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you just need a no frills place to stay, this is it. Truly non smoking property. Room just big enough for bed, bathroom, tv and small fridge. Didn’t have breakfast so can’t comment on that. Overall good for the money.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eugene, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cery nice staff
Stayed 1 night in Apr 2024

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) I filled bath water & there were 4-5 disgusting 'floating things' in the water. 2) Toilet seat had 'delaminated' & was rough on my bottom. 3) 1 of 2 lights over the desk area was broken & the one that worked had a very low wattage bulb. 4) The edge-strip on the desk trim was coming off 5) There were 2-3 'wear-marks' in the carpet that were worn-off down to the matting showed white 6) 1 of 2 lights over the 'window shelf' was super-low wattage ..... possibly a 15w bulb that had ZERO light to the area below where we had our suitcases. *** The Quality level of this room was UNACCEPTABLE!
Stayed 1 night in Apr 2024

6/10 Okay

Sherri

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Literally looks old and smells like a nursing home
Stayed 1 night in Apr 2024

2/10 Terrible

Gareon

Disliked: Amenities
Completely Terrible I Do Not Recommend At All.
Stayed 1 night in Apr 2024

8/10 Good

Desaray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

6/10 Okay

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but extremely clean. I great value for a one night stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Liked: Amenities
Affordable, clean and friendly staff
Stayed 1 night in Apr 2024

2/10 Terrible

Ammar

Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs. Dirty rooms. Dirty bathroom, very old. Very noisy. I don't know how I end up there. I work up my my Body all bitten by bed bugs. Do not go there.
Stayed 2 nights in Apr 2024

6/10 Okay

Soraya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent
Stayed 1 night in Apr 2024

2/10 Terrible

Alvin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom ceiling had mold, will never come back
Stayed 2 nights in Apr 2024

2/10 Terrible

Jordan

Stayed 1 night in Apr 2024

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smelt like a ashtray when told them said said spray freshener very disappointed
Stayed 2 nights in Apr 2024

8/10 Good

Darrell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

8/10 Good

Alessandro

Disliked: Property conditions & facilities
Resonable price
Stayed 1 night in Apr 2024

8/10 Good

Darrell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Price. clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Madison, Thornton

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is wonderful, cleaning ladies got to stop coming in the room unannounced tho very disrespectful
Stayed 1 night in Apr 2024

8/10 Good

Alexander

Travelled with family
Liked: Staff & service
Nice staff just outdated rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Madison, Thornton

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The low price was the main plus. The rooms are small but big enough. Refrigerator but no microwave in room. Breakfast bar is limited - toast, bagels, etc., or cereal on weekdays - although coffee is good. Location is relatively near to a lot of restaurants.
Stayed 4 nights in Apr 2024

8/10 Good

Madison, Thornton

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service
Price is great Staff wonderful Breakfast is basic but at least it there Rooms need tlc
Stayed 1 night in Apr 2024

8/10 Good

Madison, Thornton

Travelled with family and small children
Liked: Staff & service
Love the staff and the price is the cheapest so for me and my son who just came back to Kentucky and are dealing with homelessness I’m greatful
Stayed 1 night in Apr 2024

8/10 Good

Madison, Thornton

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Love the place but definitely needs a inspection
Stayed 1 night in Apr 2024

10/10 Excellent

Ezra Ngun Thawm

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

4/10 Poor

james

They required a $40 cash damage deposit at check-in or $40 against your credit card which they charge your card and then give it back later
Stayed 1 night in Apr 2024

8/10 Good

Nadya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and didn’t smell
Stayed 1 night in Apr 2024

2/10 Terrible

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. Felt like I was at a drug motel. I ended up leaving.
Stayed 1 night in Apr 2024

10/10 Excellent

Tezhea

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Madison, Thornton

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is friendly beds are comfortable best sleep in a minute
Stayed 1 night in Apr 2024