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"Tired hotel. Restaurant area was dead even at 8pm.. we weren't even sure whether it was open. Ended up ordering Uber Eats."

"Great location next to Plaza Mayor, some street noise late at night."

"Great location on Plaza Mayor. Small room but good bed and nice shower, so who needs more. Did not need hotel breakfast; nice cafe right opposite hotel entrance."

"We like their valet parking, it is very helpful"

"Everything is good"

"The restaurant leaves much to be desired. My steak was on the tough side and at least 1/3 was fat. As far as the breakfast buffet, that was even worse. The place was understaffed, you literally have to get up and chase down a waiter to order your eggs which once they arrive are stone cold. The bread products everyday are stale, dry and tough In short the hotel’s gastronomy is very disappointing experience right down to the wobbly, useless bamboo prongs at the breakfast buffet. "

"The hotel is beautiful. The grounds and setting are very well maintained. Dinner was excellent in the restaurant. Overall our stay was a great experience."

"Good location. "

"Terrible facilities; desperately in need of renovations. Bathroom floor was in cement painted in a gray color; no tiles. The shower drain was not fixed to the floor. The air conditioner was in a vwry poor condition and dirty. Very poor breakfast options. Elevator needs attention. Advertised as a 4 star hotel for Europe standard,, but at best, it would be a 2 star hotel for Europe standard. Not recommended"