Hotels with Pool & Resorts in Los Portales from AU$100

"The hotel is very nice and is on the beach in a beautiful place but is not a real five star"

"Stayed here for two nights on my final stop in Gran Canaria. The basics are solid. Staff were professional, and the hotel was clean and well maintained. No issues there. I also appreciated that underground parking was included. That said, this property is clearly geared toward business travelers, not solo leisure stays. For what you get, it felt overpriced. The location is convenient for airport access if you have a car, but otherwise it’s not particularly appealing or enjoyable to spend time around. The garage was usable but not smooth to navigate, which became a minor daily frustration. The hotel itself was also quite noisy at times. Food was a weak point. Breakfast was acceptable, but overall dining quality was below expectations. Overall, I’d rate it around a 3/5. If you’re a business traveler needing quick airport access, it does the job well. For a solo traveler looking for a more relaxed or enjoyable stay, there are better options."

"We really enjoyed our stay at Santa Catalina. The room was very nice, well kept and clean. The hotel had a very pleasant vibe. Breakfast was excellent with great variety of options. The service was OK. Great at times and requiring improvement at some instances. We really liked the amenities, including the pools. We found the restrictions on which pools our toddler could use and which not somewhat restrictive. There is absolutely no harm in allowing kids to the soa pool under restricted hours, e.g. morning until 19am. Many other more prestigious hotels do it, why not Santa Catalina. Thankfully staff were accommodating were they could!"

"Nice hotel, nothing complain about"

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "