Located close to Los Mochis Cathedral and Paseo Los Mochis Shopping Center, Hgen Room & Suites provides a terrace, a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Located in Los Mochis, Hgen Room & Suites is in the city centre and by the sea. Shoppers can visit Paseo Los Mochis Shopping Center, while everyone can enjoy the natural beauty of Sinaloa Park and Memorial Hill. Enjoy an event or a match at Emilio Ibarra Almada Stadium, and consider making time for Benjamin F. Johnston Botanical Garden—a top attraction that's not to be missed. Looking to get your feet wet? Snorkelling and fishing adventures can be found near the property. Visit our Los Mochis travel guide
Av Monterrey 729, Col Anahuac, Los Mochis, SIN, 81280
What's nearby
Paseo Los Mochis Shopping Center
3 min drive - 2.7 km
Los Mochis Cathedral
3 min drive - 2.3 km
Casa del Centenario
3 min drive - 2.7 km
Sinaloa Park
4 min drive - 3.1 km
27 of September Square
4 min drive - 3.1 km
Getting around
Los Mochis Chepe Station
6 min drive
Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.)
21 min drive
Restaurants
Carniceria Mi Tierra
5 min walk
Asadero Los Alamos
16 min walk
Caffenio
8 min walk
Tacos Tijuana
10 min walk
Tacos El BUDA
9 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Hgen Room & Suites
Concierge services, dry cleaning and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, limo/town car service and express check-in are on-site. Each apartment features a kitchenette with a fridge and a dishwasher, plus a washing machine and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a furnished patio.
Hgen Room & Suites offers 6 accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished patios. Kitchenettes offer fridges, separate dining areas and dishwashers. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Train station pick-up and drop-off shuttle (surcharge)
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Free self parking on site
Limited on-site self parking
Family friendly
Children stay free (see details)
Kitchenette
Coffee/tea maker
Dishwasher
Electric kettle
Griddle
Refrigerator
Dining
Daily English breakfast available 8 AM to noon for a fee: MXN 90 for adults and MXN 60 for children
Limited room service
Bedrooms
Bedsheets provided
Rollaway/extra bed: MXN 95 per night
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower
Toilet paper
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
32-inch flat-screen TV with cable channels
Outdoor areas
Barbecue grill
Furnished patio
Garden
Picnic area
Terrace
Yard
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Work spaces
Desk
Climate control
Air conditioning
Pets
Pet friendly
Fee: MXN 250 per pet per night
Service animals exempt from fees
Deposit: MXN 250 per night
Litter boxes
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Iron/ironing board
Luggage storage
Tour and ticket assistance
Location highlights
In an entertainment district
In the city centre
Near the bay
Near the boardwalk/promenade
Near the sea
Things to do
Fishing nearby
Snorkelling nearby
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
General
1 building
6 units
Built in 2016
Garden
Traditional architecture
Policies
Check-in
Check-in start time: 10:00 AM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 250, per pet, per night, plus a deposit of MXN 250 per night
Service animals are welcome, and are exempt from fees
Litter boxes are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 95.0 per night.
Cots (infant beds) are available for MXN 90.0 per day
Payment types
Important information
Optional extras
Fee for English breakfast: from approximately MXN 90.00 for adults and from MXN 60.00 for children
Airport shuttle fee: MXN 180.00 per vehicle (return)
Pet deposit: MXN 250 per night
Pet fee: MXN 250 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: MXN 90.0 per day
Rollaway bed fee: MXN 95.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hgen Suites Apartment Los Mochis
Hgen Suites Apartment
Hgen Suites Los Mochis
Hgen Suites
Hgen Room & Suites Apartment
Hgen Room & Suites Los Mochis
Hgen Room & Suites Apartment Los Mochis
Frequently asked questions
Is Hgen Room & Suites pet-friendly?
Yes, pets are allowed at this property. There's a deposit of MXN 250 per night and a fee of MXN 250 per pet, per night. Service animals are exempt from fees.
How much is parking at Hgen Room & Suites?
Self-parking is free at this property.
What time is check-in at Hgen Room & Suites?
Check-in start time: 10:00 AM; check-in end time: 3:00 PM.
What time is check-out at Hgen Room & Suites?
Checkout is at 1 PM.
Does Hgen Room & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 180.00 per vehicle applies.
Where is Hgen Room & Suites located?
Located in the heart of Los Mochis, this apartment building is within 2 mi (3 km) of Paseo Los Mochis Shopping Center, Los Mochis Cathedral and Sinaloa Park. Benjamin F. Johnston Botanical Garden and Church of the Sacred Heart are also within 3 mi (5 km).
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Reviews
Hgen Room & Suites Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
5.6
Location
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 28 out of 43 reviews
10 - Excellent
28
Rating 8 - Good. 8 out of 43 reviews
8 - Good
8
Rating 6 - Okay. 1 out of 43 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 43 reviews
4 - Poor
0
Rating 2 - Terrible. 6 out of 43 reviews
2 - Terrible
6
Reviews
8/10 Good
TSUTOMU
16 Apr 2024
Liked: Cleanliness, room comfort, communication
Good location
TSUTOMU
Stayed 2 nights in Apr 2024
10/10 Excellent
Lizeth
13 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was excelente! The service was great and the food was delicious!
Lizeth
Stayed 1 night in Oct 2023
10/10 Excellent
Gretchen
26 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Esta es una negocio familiar y maravilla en todos sus servicios. Attenden muy bien.
This is a marvelous family business , we have returned here several times. All the staff is very friendly and efficient. Rooms are nice size and very clean. We will continue to return happy with all services. Vargas family
Gretchen
Stayed 1 night in Nov 2023
10/10 Excellent
Jeremy
26 June 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, safe, easy place to spend the night. Very friendly service. Made me feel welcome.
Jeremy
10/10 Excellent
Luis Enrique
28 July 2023
Liked: Cleanliness, property conditions & facilities, communication
A
Luis Enrique
Stayed 1 night in Jul 2023
2/10 Terrible
Javier
7 July 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Bad service
Javier
2/10 Terrible
Patricia
30 Oct 2022
Disliked: Communication
It is impossible to get ahold of anyone at this hotel. I tried numerous times to change my arrival date. Apparently the number listed isn't even listed or correct. I lost money only because no one was available to answer my phone calls to reschedule.
Patricia
Stayed 1 night in Oct 2022
10/10 Excellent
Fernando
11 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Ideal para pasar tu estancia en Los Mochis, un lugar acogedor, limpio y con muy buena atención, ideal para tomar el Chepe express
Fernando
Stayed 1 night in Jan 2025
10/10 Excellent
Hxppy
13 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar para hospedarse, la comida muy rica y todo muy limpio y las personas muy amables, me agrada demasiado
Hxppy
Stayed 7 nights in Dec 2024
10/10 Excellent
Luis
10 Mar 2024
Liked: Cleanliness, room comfort, communication
Muy buen servicio en general
Luis
Stayed 1 night in Mar 2024
2/10 Terrible
Manuel
17 Nov 2023
Disliked: Cleanliness, communication
Muy mal
Pésimas condiciones de la habitación, encontré dos cucarachas, trabajen por favor en eso. Me tuve que cambiar de hotel.
Manuel
Stayed 1 night in Oct 2023
8/10 Good
Jose Luis Gabiña
27 Mar 2023
Liked: Cleanliness, amenities
En terminos generales me parecio bien ya que solo iba por una noche, sin embargo habia realizado 2 reservaciones y solo me respetaron una
Jose Luis Gabiña
Stayed 1 night in Mar 2023
2/10 Terrible
Benjamin
31 Jan 2022
Disliked: Cleanliness, property conditions & facilities, communication
I reserved one room online and reserved and paid for a 2nd room when i got there to check out today, january 31, 2022 and my guest and their three children were kicked out on friday, january 28th, after I returned to the U.S. on emergency, three days earlier. so, Hgen Apartment Suites Owner’s owe me at least 6x and 34.00a/day of refund. This goes up to the 204.00 U.S. In addition to this, the room was very cold with no heat on a night it dropped to 10 degrees, we didn't have enough cooking pots and eat ware, the water pressure was very low, the water took almost 10 minutes to heat up and the rooms were very small. Rooms were not 600 square feet, as I said in the advertisement; they were at most 350Sf. From this moment on I will rate you a 1 the lowest rating possible. I need reimbursed $204.00USD cashback for the days we didn't stay there? In addition, you should apologize to me and my guest.
Benjamin
Stayed 7 nights in Jan 2022
8/10 Good
Verified traveller
7 Aug 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Clean and good air conditioning.
Verified traveller
Stayed 2 nights in Aug 2021
8/10 Good
Verified traveller
17 Mar 2021
Liked: Cleanliness, property conditions & facilities, communication
Nice couple at first had a little trouble communicating we don’t speak much Spanish but got settled in and ate delicious pozole. I would definitely go back!
Verified traveller
Stayed 1 night in Mar 2021
10/10 Excellent
Gretchen
14 Mar 2021
Liked: Cleanliness, room comfort, communication
Felt like home
Very homey , a small family establishment . They went out of their way to make us comfortable. It was like staying at a friends or families house. They . And the room was great. Great place for pets too.
Me encanto que nos recibe una familia y aunque es tarde la habitación estuvo lista y nos esperaron y nos ofrecieron prepararnos cena muy rica!!!! Elvira es muy buena cocinera!!! Y a precios accesibles . Gracias . Mañana iremos al Chepe y ellos nos ayudaron a conseguir un taxi para mañana . Buenas noches
Auch trotz meiner sehr späten Ankunft (23:30!) ein super netter Empfang, tolle, frisch renovierte Zimmer in einer netten Umgebung. Meine vollste Empfehlung! Falls ich wieder hier vorbeikommen werde, bleibe ich sicherlich wieder hier!
Un lugar muy cómodo atendido por la familia que vive en el lugar todos muy accesibles y preocupados por tus necesidades, me ha gustado quedarme ahí es la segunda vez que reservo y he quedado muy complacido . Hay un parque cerca por el blvd centenario donde puedo hacer ejercicio a solo cuatro calles del lugar y algunos restaurantes de comida típica muy regional. Puedes guardar tu auto
Es muy seguro .