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"Breakfast needs to be improved. More protein based breakfast."

"yes"

"The kitchen was very well appointed, the place was clean, the hosts have thought out the needs of guests and have anticipated them in a way that is both down-played but there when on needs it. This an excellent property and excellent hosts. "

"Great locations and a nice place!"

"Yes"

"The house is incredible and the views were amazing. We saw whales almost every day. The host and Lupi were great through the whole process."

"The studio apartment was very well provisioned. Everything you could ask for was provided. The bed was very comfortable! The property was a bit dated and the pool area could use some updates but that’s really nitpicking and not something the unit owner is responsible for. We enjoyed the short walk to the pickleball courts and the easy walk to the market and various restaurants. "

"House is very private Exactly what we we’re looking for "

"Firstly, I rarely review any business good or bad, but Hotel Palmas de Cortez was simply appalling. When checking in, the woman at the front desk would only cut us one key card for the room for 3 people. She said come back tomorrow if you want more. She was incredibly rude. When we got to the room, it was a dump. We had a Presidential suite and it was anything but! It was so run down and disgusting we went back to the front desk and asked for another room. We were subsequently shown room that was covered in more dust, had dead insects on the window sills, stunk of mold and didn't look as if it had been cleaned in months! We eventually stayed in the original room as we had no choice. We went out and bought cleaning products from the local supermarket and cleaned the room ourselves to where it was livable. Housekeeping only made the bed and folded the used towels. I deliberately left dust on one of the sofa arms to see if housekeeping would wipe it off during the 6 nights we were there - it was not! The overall hotel is tired and desperately in need of a facelift and someone who cares about the property. The restaurants on site were terrible however the staff at least were pleasant and helpful. The pool bar doesn't serve food - you have to get takeout! The gym was disgracefully filthy - couldn't use it! We've stayed at many properties in Mexico, some good, some bad, but nothing like this! The website portrays the hotel as something entirely different to reality. Stay away!"