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"Staff are good and accomodating. Parking is extra and paid another 400 pesos separately that is not mentioned upon booking. Room is smelly, no toilet tissue, must bring your own. Also, there electrical cords/wirings are visible and it has some safety concerns. Overall, all of these gaps must be mentioned upon booking so I can choose the right living space. Be transparent."

"I have stayed in taal vista several times in the past this was the 1st time I was placed in a room that was so old and dingy. The towel holder even fell on my husbands head. For a ~10k per night it wasnt worth it. I will think more than twice before I book the hotel again in the future. i used to like the place."

"The room is okay however the cable signal was worst, they need to check and improve it. Also, the variety of food during bfast is not so many."

"The place is nice, it’s modern and well maintained. The breakfast was very good with a lot of choices. "

"We stayed for 3nights. The first day of buffet breakfast we had…the food selections at the main lobby restaurant were suboptimal. The egg omelette tasted like it was a powder mix. Food Buffet presentation was poor. We had the privilege to go to The one at the 28th floor breakfast buffet based on the type of booking we had, the made to cook breakfast was better. We had booked this hotel before when it was still CRIMSON and everything was wonderful. Toilet tissue in the bathroom had no extra refill available to use even though we started with very minimal to use. The same with facial tissues available. It looks like this hotel is going through transition and looks understaffed I hope it gets better because I like the location. Thank you! "

"The king room was small, only one small chair. The bathroom was very small."

"Nice location, great staff service"

"Warm and inviting, just wish the staff was more responsive to the guests needs and requests."

"The front office customer service and room services was excellent! The NEST provided and great ambiance and bartender Ariane was the best providing great drinks and funny jokes =)"