Hotel Genova

Property class: 2.5

Choose dates to view prices

Reviews

7.4 out of 10
Good
Take advantage of free continental breakfast, a terrace and a garden at Hotel Genova. Guests can connect to free in-room WiFi.
The current price is AU$63
18 Oct - 19 Oct

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

A bedroom with a bed, curtains, a headboard, and wall-mounted lights.

Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Large Single Bed

A hotel room with a bed, a bedside table with a lamp, and a door leading to another room.

Single Room, 1 Large Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Quadruple Room, Non Smoking

A hotel room with two beds, a wooden headboard, a small bedside table, and a painting on the wall.

Quadruple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a small bedside table, and a painting on the wall.

Family Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 5 Single Beds

View all photos for Triple Room, Non Smoking

A hotel room with two beds, each with a wooden headboard, a painting on the wall, and a nightstand between the beds.

Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds
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About the area

Los Andes is home to Hotel Genova. Museo Antiguo Monasterio del Espíritu Santo and Paidahuén Hill are local landmarks, and the area's natural beauty can be seen at Termas El Corazón and San Francisco de Los Andes Native Park. Visit our Los Andes travel guide
Map
523 Las Heras, Los Andes, Región de Valparaíso, 2100000

What's nearby

  • Archaeological Museum of the Andes
    4 min walk - 0.4 km
  • Museo Antiguo Monasterio del Espíritu Santo
    6 min walk - 0.5 km
  • Museo Arqueológico
    6 min walk - 0.5 km
  • Santuario Teresa de Los Andes
    15 min drive - 14.8 km
  • Vina Errazuriz
    41 min drive - 38.7 km

Restaurants

  • Centro Español Los Andes
    4 min walk
  • maki sushi delivery
    4 min walk
  • Sweet & Coffee
    6 min walk
  • restaurant tierra norteña
    4 min walk
  • Raconto
    4 min walk

About this property

Hotel Genova

  • Property highlights
  • You can look forward to free continental breakfast, a terrace and a garden at Hotel Genova. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Smoke-free property and a 24-hour front desk
  • Room features
  • All guest rooms at Hotel Genova offer amenities, such as free WiFi.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Communal kitchens, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Shared kitchen access

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Genova have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Genova?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Genova on 18 Oct 2026 start from AU$63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Genova pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Genova?

Self-parking is free at this property.

What time is check-in at Hotel Genova?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Genova?

Checkout is at noon.

Where is Hotel Genova located?

Situated in Los Andes, this hotel is within a 10-minute walk of Archaeological Museum of the Andes, Museo Antiguo Monasterio del Espíritu Santo and Museo Arqueológico. Calle Larga Square and Our Lady of Mercy Cathedral are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Genova Reviews

7.4

Good

7.0

Cleanliness

7.0

Amenities

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 58 reviews
Rating 8 - Good. 15 out of 58 reviews
Rating 6 - Okay. 4 out of 58 reviews
Rating 4 - Poor. 7 out of 58 reviews
Rating 2 - Terrible. 9 out of 58 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive staff & Great location!

We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool. Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place. The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle. The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213. Nonetheless we enjoyed our stay very much in this great location!
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. The staff was also very helpful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. The staff is very friendly and knowledgeable. The beds are comfortable and the breakfast is good.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Stay away because it should not cost more then 20$, even for $60 that we paid it was so bad compare to $100 in Santiago, better off stay in luxury apartment in Santiago and go extra hour, we were on the way to Portillo and tried saving one hour drive. I was mad. its nowhere near ok.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Personal amable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff wasn’t very friendly Good place to stay.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A lovely building in a nice street run by the kind Andries, nice pool. Would be a good idea to have a keycode entry as we were locked outside waiting to get in and the doorbell woke us up when sleeping.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

You get what you pay for! :(
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
personale disponibile gentile, che ha creato un’atmosfera accogliente. un ottimo rapporto qualità prezzo.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jefe súper amable, platicador y de ayuda, muchisimo ruido desde muy temprano por el timbre de la entrada muy fuerte que suena cada minuto durante todo el día (hay amplificadores por todos lados para que el personal pueda escuchar el timbre no importa donde están, simplemente increíble que no dejen la puerta abierta para que no todos tengan que tocar el timbre, hay una ventana en el techo de la habitación (para mi sin ninguna razon) que deja entrar la luz desde muy temprano. En resumen dormir hasta más de las 7 es muy problematico (tb el finde) a pesar de poner tampones y venda. La ubi está excelente, el desayuno está básico (e.o. una tasa de café, no dos!), el agua del grifo es potable, buen wifi, cama comfortable. La pileta se ve mejor en la foto que en la realidad. Las habitaciones tienen calefacción portátil lo que es necesario en las noches frías.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações antigas e café da manhã poderia ser melhor
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Staff & service
Pésimo, el hotel indica que no tienen relación con la aplicación y desconocen la reserva, me tuve que retirar y buscar otro alojamiento. Cómo gestionó el reembolso de lo pagado?
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

No pude hospedarme, cancelaron sin avisar
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Banheiro precário, quarto precário, piso precário
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Buenooo
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
El personal atento. La habitación bien para pasar una noche. El baño tenía mal olor.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe, o atendente fala em português ajudou muito. Quarto simples atendendo a necessidade coerente com o preço.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Limpeza e condições do quarto bem ruim.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
O atendimento foi o ponto alto. Muito bom. Já a hospedagem é condizente com o valor pago. É uma boa opção para uma hospedagem curta e com bom custo benefício.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Lugar acogedor y agradable.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Mala experiencia

Llegué al lugar y ni siquiera aparecía mi reserva. Me tuve que ir a buscar otro lugar
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Por inconvenientes ajenos al Hotel no pudimos alojarnos en el mismo, pero al llegar ya nos tenían una opción muy buena para alojarnos en la ciudad de Los Andes. Estamos muy agradecidos por toda la buena predisposición y voluntad para conseguir alojamiento a nuestra familia. Regresaremos con total seguridad
Stayed 1 night in May 2025