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Reviews of Red Roof Inn London I-75

2.5 out of 5
Red Roof Inn London I-75
110 Melcon Ln, London, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews" "
Rating 8 - Good. 334 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very basic for a good price.
Stayed 1 night in May 2024
Response from Roger on 14 May 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and staff was friendly
Stayed 1 night in May 2024
Response from Roger on 11 May 2024
Thank you for stay and feedback please come back and see us appreciate it

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
We lucked out. Looking for a reasonable one night stay that had good ratings while we were traveling . This place more than fit the bill. Would stay again for sure.
Stayed 1 night in May 2024
Response from Roger on 11 May 2024
Thank you for your stay feedback please come back and see us appreciate it

10/10 Excellent

William

Great hotel. Will definitely stay here on our return trip
Stayed 1 night in May 2024
Response from Roger on 8 May 2024
Thank you for your stay and feedback please come back see appreciate it

6/10 Okay

Mary, Elgin

Liked: Staff & service
Disliked: Property conditions & facilities
Just OK for a pet friendly hotel
Stayed 1 night in Mar 2024
Response from Roger on 27 Apr 2024
Thank you for your stay and feedback please come back and see us appreciate

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We don’t normally stay at budget hotels, but were drawn to this property by all the good reviews. By and large, they do all the basics very well. It was clean and safe, there were restaurants nearby and the price was right. The bed was quite hard, the pillows flat and the a/c kind of loud. Points off because odd numbered rooms like ours were maybe 60 uninstructed yards from the interstate, making sleeping difficult. We didn’t look at the breakfast so can’t comment on that.
Stayed 1 night in Apr 2024
Response from Rogeee on 21 Apr 2024
Thank you for your stay and feedback please come back and see us appreciate it

2/10 Terrible

Stephen

It’s very comfortable and we have no Robles’s with the room.
Stayed 1 night in Apr 2024
Response from Roger on 20 Apr 2024
Thank you for your stay and feedback sorry for any inconvenience please come back and see us appreciate your

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and the staff was helpful.
Stayed 1 night in Apr 2024
Response from Roger on 19 Apr 2024
Thank you for stay and feedback please come back and see us appreciate it

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for only one night but really enjoyed it.
Stayed 1 night in Apr 2024
Response from Roger on 18 Apr 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

Doug

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, great yard and walkways.
Stayed 1 night in Apr 2024
Response from Roger on 15 Apr 2024
Thank you for your stay feedback please come back and see us appreciate it

8/10 Good

Naomi

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The first room I got smelled like smoke, but the front desk gave me a new room right away. It’s very clean as is all the general areas. I travel with a service dog, so it was nice to not get a room that is just for dogs. There was a nice clean grassy area for him to play and do his business. So far very pleased.
Stayed 1 night in Apr 2024
Response from Roger on 7 Apr 2024
Thank you for your stay and feedback please come back and see us sorry for inconvenience but it just was new color painting smell again sorry for inconvenience

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were courteous and the price was excellent.
Stayed 1 night in Apr 2024
Response from Roger on 6 Apr 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

Jake

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always amazing! Rooms are always clean! Property is very well taken care of! Great place to stay!
Stayed 1 night in Apr 2024
Response from Roger on 4 Apr 2024
Thank you for your stay feedback please come back and see us appreciate it

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price. Very clean unit and friendly staff.
Stayed 1 night in Mar 2024
Response from Roger on 29 Mar 2024
Thank you for stay and feedback please come back and see us appreciate it

10/10 Excellent

Sharlene

Stayed 1 night in Mar 2024
Response from Roger on 18 Apr 2024
Thank you for your stay and feedback please come back and see us appreciate it

8/10 Good

Bruce

Travelled with family, Travelled with pets
We had a pet friendly room. Good value for the cost. Dog stayed free. Would stay again.
Stayed 1 night in Mar 2024
Response from Roger on 27 Mar 2024
Thank you for your stay and feedback we appreciate it

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My concern was the lacking handicap amenities. We had a roll in shower, with the handheld shower wand mounted a full 6 1/2 feet off the floor!
Stayed 1 night in Mar 2024
Response from Roger on 25 Mar 2024
Thank you for your stay and feedback please come back and see us we will looking to concern sorry for any inconvenience

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stay was good. Booked and paid through Expedia mid afternoon. Arrived at hotel and there was no record of booking from Expedia. Luckily had text and Email with booking and payment info. Staff took awhile but finally we got our rooms. The Red Roof Inn provided a clean, quiet and restful room for the night. Two actually as we travelled with friends. On the road for twelve hours and almost “no room at the Inn”. Thanks to staff at Red Roof Inn for sorting out the mess. Expedia—- DO BETTER!!!
Stayed 1 night in Mar 2024
Response from Roger on 26 Mar 2024
Thank you for stay and feed please come back and see us we appreciate it your comments

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Not the hotel’s issue, but some inconsiderate guests above us made it difficult to get to sleep….after a fifteen hour drive north from Ft Myers. Very heavy on their feet. Also sounded like young kids running the halls. But we have had better experiences before, and likely will return.
Stayed 1 night in Mar 2024
Response from Roger on 23 Mar 2024
Thank you for your stay and your feedback sorry for any inconvenience and thank you for your consideration about people thank you we wlll make you better server future

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service
It was fine, friendly check In. Good location to get gas and food.
Stayed 1 night in Mar 2024
Response from Roger on 10 Mar 2024
Thank you for your stay and feedback please come back and see us appreciate it

6/10 Okay

William

Travelled with partner
Check in staff were dismissive.
Stayed 1 night in Feb 2024
Response from Roger on 2 Mar 2024
Thank you for stay and feedback we will work on address issues Sorry for inconvenience

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
We always prefer to stay there, very clean and comfortable and we love to take our furr baby at no extra charges. They are very friendly and accommodating.
Stayed 3 nights in Feb 2024
Response from Roger on 29 Feb 2024
Thank you for stay and feedback please come back and see us appreciate it

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Roger on 28 Feb 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

Denise

Stayed 1 night in Feb 2024
Response from Roger on 23 Mar 2024
Thank you for your stay and feedback please come back and see us appreciate it

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Roger on 12 Feb 2024
Thank you for stay and feedback please come back and see us appreciate it

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Roger on 12 Feb 2024
Thank you for your stay and feedback please come back see us appreciate it

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel and management were beyond amazing. We had our dog and the dog was relaxed rhe entire stay. We stayed 4 nights.
Stayed 2 nights in Jan 2024
Response from Roger on 3 Feb 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Roger on 2 Feb 2024
Thank you for your stay and feedback please come back and see us appreciate it

6/10 Okay

Kelly

Business traveller
Stayed 1 night in Jan 2024
Response from Toni-Ann RediResponse Specialist on 30 Jan 2024
Hello Kelly,Thank you for choosing to stay at our Red Roof Inn London I-75. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and bed was comfortable. Check in was easy and the lady who checked me in was very pleasant.
Stayed 1 night in Jan 2024
Response from Roger on 20 Jan 2024
Thank you for your stay and your feedback please come back and see us appreciate it

10/10 Excellent

Marijean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Roger on 2 Feb 2024
Thank you for your stay and feedback please come back and see us appreciate

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Roger on 2 Feb 2024
Thank you for your stay feedback please come back and see us appreciate it

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and great rate
Stayed 1 night in Jan 2024
Response from Roger on 20 Jan 2024
Thank you for your stay and your feedback please come back and see us we appreciate it

10/10 Excellent

Patrick, LaSalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and comfortable
Stayed 1 night in Jan 2024
Response from Roger on 20 Jan 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

randy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your love of pets. Had a great stay.
Stayed 1 night in Jan 2024
Response from Roger on 9 Jan 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024
Response from Roger on 2 Feb 2024
Thank you for your stay and feedback please come back and see us

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were clean. The staff was helpful and friendly.
Stayed 1 night in Dec 2023
Response from Roger on 9 Jan 2024
Thank you for your stay and your feedback please come and see us appreciate it

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great the pool was extremely cold (not sure if they just filled it or not) had some problems getting the door to the room to open. Beds were hard but did the job. If you like hard beds perfect. Expedia booking worst ever. Expedia customer no service kept telling me that I was not listening to them when the opposite was true. You can ask Red Roof staff they will tell you the same.
Stayed 2 nights in Dec 2023
Response from Roger on 9 Jan 2024
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

JOSEPH CARR, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2024
Response from Roger on 8 Jan 2024
Thank you for your stay and feedback please come back and see us we appreciate it your business

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great people. Not so great beds.
The staff was very nice. The beds were not comfortable and you could feel the springs. The corners of the bathroom did not appear clean. I think it’s a great place to stop by for one night on a budget but I don’t know how it has such a perfect star rating online.
Stayed 1 night in Dec 2023
Response from Roger on 8 Jan 2024
Thank you for your stay and feedback sorry for any inconvenience

10/10 Excellent

Brett

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are thin and no sleep timer on the tv are the only complaints. Otherwise good value for the rate.
Stayed 2 nights in Dec 2023
Response from Roger on 31 Dec 2023
Thank you for your stay and feedback please come back and see us appreciate it

8/10 Good

Shannon

Stayed 1 night in Dec 2023
Response from Oran on 30 Dec 2023
Thank you for your stay and your feedback please come back and see us appreciate it

8/10 Good

Cynda

Travelled with family
Liked: Cleanliness, staff & service
Fav place
The beds are get old and hard
Stayed 1 night in Dec 2023
Response from Roger on 29 Dec 2023
Thank you for your stay and feedback please come back and see us appreciate

8/10 Good

Laila

Stayed 1 night in Dec 2023
Response from Roger on 29 Dec 2023
Thank you for your stay and feedback please come back and see us appreciate it

6/10 Okay

Joan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean property. Rooms had issues. First room had a bad screaming toilet and desk chair vinyl completely destroyed and should be replaced. New room they moved me to had an uncomfortable bed and pillows were flat and hard. The toilet was not seated tightly so when you got up it moved. Breakfast bar very limited. Great location. Near freeway and lots of restaurant choices. Probably would not go back but very reasonably priced.
Stayed 1 night in Dec 2023
Response from Roger on 26 Dec 2023
Thank you for your stay have nice holidays

8/10 Good

SUSAN

Stayed 1 night in Dec 2023
Response from Roger on 25 Dec 2023
Thank you for stay and feedback please come back and see us appreciate it

8/10 Good

Patrick, LaSalle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access of I75.
Stayed 1 night in Dec 2023
Response from Roger on 24 Dec 2023
Thank you for your stay and your feedback please come back and see us appreciate it

10/10 Excellent

Ashley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from Roger on 23 Dec 2023
Thank you for your stay and feedback please come back and see us appreciate it

10/10 Excellent

Sue

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and neat. The staff was fantastic. Only downside is that it is right next to the interstate so if your room is in the backside of the hotel it is a very noisey when you are trying to sleep.
Stayed 1 night in Dec 2023
Response from Roger on 23 Dec 2023
Thank you for your stay and your feedback please come back and see us appreciate it

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Roger on 22 Dec 2023
Thank you for your stay and your feedback please come back and see us appreciate it