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"Didn't able to sleep at all hotel is located by the highway and it's very noisy "

"The pool was nice"

"Well first of all Expedia screwed up and booked 2 rooms and I didn't realize it until the day of our stay and then I called and the guy at Expedia said the 1 reservation was cancelled but the other one was still good. Well we get to sonesta and both of our rooms were cancelled by Expedia. So the guy at the desk DEMENTRIE was so awesome and got our room reinstated as our daughter had a club volleyball tournament at Columbus convention center the next morning. Then he did an extra special thing for me and my family and made it so much better. He went above and beyond and the rest of the staff were awesome along with the restaurant staff. Sonesta hotel was a great experience. I highly recommend it."

"Nice, quiet stay in a convenient location. Staff was helpful and friendly and the room was a great size."

"The food (breakfast buffet and restaurant) was great. The staff was lovely. We booked 10 minutes before we arrived, after leaving another unsuitable hotel. Staff was very understanding and accommodating. 12/10 would recommend. "

"We loved everything about this place! Totally upscale with down to earth staff who were ready to help with anything. We enjoyed walking to a restaurant close by and then did some shopping - all on foot! A total 10/10!"

"The breakfast sandwich while wonderful - the only option for coffee as a drink is not a win for one of us."

"Not a bad place to stay, staff is very friendly."

"Amazing breakfast! Room is ample, spacious, and well appointed. Beds are comfortable, split bathroom is ideal. This is our go-to place to stay in Columbus. Only problem was that the new maid walked in on me while I was using the bathroom, and she didn’t speak English to understand when I asked her to please leave. Reported it to the management who apologized profusely and appreciated me letting them know. "