Lochwood Academy for the Performing Arts Tours and Activities

Location was good- close to Disney springs. But it was big and loud with no atmosphere and the snack bar had not great choices at very high prices. My room was bigger than average, the shower was good, the view was awful. I had a broken desk chair that I reported the first day and nothing was done. No one on staff was anything more than the required amount of cordial. The buses to Disney properties were once every hour and you needed to reserve them- or it was recommended. The drop off and pick up spots were not made totally clear. All in all just ok

The big pool was great a nice half of the border is shallow so the little ones have a place to play. When you reserve the vista cottages you are technically on a different portion of the resort. They only provide 2 garbage bags, 2 dishwasher pods and 1 laundry pouch for 1 load. They do not provide any additional even though you are staying so many days. So please pack those. The shuttle system they participate in is an outside company. It’s one of the cheaper ones. The shuttle is used by like 4-5 hotels so some nights it took 2 hours to get back. The shuttle did not have many options for universal. The Disney one had enough pickups. Ranging from 5:30p, 7:30, 9:30. The guy dropped off in the evening at the bottom of the hill unfortunately he drove the evening bus everyday. Definitely harder after a long day at the parks. The valet doesn’t mind picking you up from the bottom so please remember to call them. The valet was so helpful and informative. They gave us the best places to go. The hotel lets the timeshare at the front door so your greated with sales not hellos. The hotel did Not provide an airport shuttle. I still have the place a 4 because my family enjoyed ourselves we just wish we knew these things prior to booking.

This community and stay was perfect for my family and I. We enjoyed the property and the home was clean. Mariana was super kind and hospitable, her professionalism and her willingness to accommodate was very heartwarming. Caroline was also very kind and helpful. I recommend this property 10/10!