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Reviews of Neuadd Arms Hotel

2.5 out of 5
Neuadd Arms Hotel
The Square, Llanwrtyd Wells, Wales

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

EDWARD

Liked: Cleanliness, staff & service
Quiet pleasant pub in an interesting area.
Stayed 1 night in Apr 2024

4/10 Poor

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
Visiting family in the area
The hotel was very dated and generally needed a refresh, our room was quite small although the bathroom was a decent size. Our bath did have an over shower, this being a positive over our initial room which only had a shower attachment on the bath taps. Shower reasonable power and hot. Linen was clean albeit a slight mis match and had seen better days. TV channels were limited as no freeview, not that we were in the room that much. Staff were lovely and breakfast was good. By chance we stayed when "Bog Snorkelling" was on so the hotel was full, not sure good value for money overall.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Stayed 3 nights in Aug 2023

4/10 Poor

steven

Disliked: Cleanliness, staff & service, property conditions & facilities
dont stay here
check in took ages, bloke walked past 3-4 times before actually talking to me - terrible service. Food was ok.
Stayed 1 night in Aug 2023

10/10 Excellent

geraint

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

P

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing
Disappointing all round. The first room I was given was very dated (1980s) and the carpets looked like they had seen too many feet, The rooms window panes were cracked the TV didn't work and the room smelt so bad of smoke it made me feel ill so I complained and changed rooms. The second room was better. I was asked what time I wanted breakfast and agreed 7.30am because I needed to be away by 8.00 I waited 15 mins no one appeared and I left without breakfast. I stay in hotels 6-8 times a month and never complain. This is the worst I have had for a very long time.
Stayed 1 night in Jun 2023

10/10 Excellent

Allana

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff made me most welcome. My room was comfortable, although I would have liked there to have been a shower but that is a very minor observation.
Stayed 2 nights in Jun 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Good stay overall. Staff helpful and friendly. Interesting old building with quirky features. The bed was comfortable, the shower powerful and warm. All you need. I would stay again.
Stayed 1 night in Feb 2023

6/10 Okay

Puneet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel staff was excellent, however room quality and cleanliness was not great. The hotel structure is very old and needs repair.
Stayed 1 night in Sep 2022

8/10 Good

Fay

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable and accommodating.
Very friendly and relaxed pub/hotel. Good simple reasonably priced food. Accommodation of our needs as walkers - the packed lunch as an alternative to the cooked breakfast on our early start was really appreciated. Food and drink all reasonably priced. The appearance of the hotel is a little worn and our room didn’t have a shower but that didn’t detract from the overall pleasantness of the stay. The the Ukrainian honey cake was fab.
Stayed 1 night in Sep 2022

8/10 Good

Nicky

Stayed 1 night in Aug 2022

8/10 Good

P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Graham

Stayed 2 nights in Aug 2022

8/10 Good

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here come to ride my motorcycle and this hotel is ideally located for some fantastic roads
Stayed 2 nights in Aug 2022

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business Overnight
Booked the same day, decent price. Comfy bed, good shower, food was ok a bit tired but did the job.
Stayed 1 night in Jul 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky, but in a good way. All staff are super friendly and helpful. Food is also excellent as is the beer selection
Stayed 2 nights in Jun 2022

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional pub/hotel, great atmosphere/area
Great place to stay for the Real Ale Wobble. Fantastic friendly service from all staff and the locals/other competitors were great fun as well. Will definitely be back again in the future.
Stayed 2 nights in Nov 2021

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Atmospheric but clean and functional. Good beer and food. Perfect base for outdoor activity or touring.
Stayed 2 nights in Oct 2021

10/10 Excellent

Joe

Stayed 1 night in Oct 2021

6/10 Okay

Laurence

Liked: Cleanliness
Stayed 1 night in Aug 2021

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Aug 2021

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service
Neuadd Arms
Very friendly staff, great food.
Stayed 5 nights in Aug 2021

8/10 Good

Joanne

Business traveller
Liked: Staff & service
Unexpected stop over
Quaint hotel. Obviously for those on walking and hiking holidays. Dog friendly. The food however was excellent, staff friendly and welcoming.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor stay
Was a shambles, was a work stay, so didn't arrive until 9:30pm, reception lady was not very welcoming at all, she said she would ask them to do breakfast at 7am for us, as we needed to leave early for work. When we went down for breakfast at 7am next morning, the man didn't know anything about it, an wasn't even set up for breakfast, as the women from the night before, hadn't even spoke to him. So we left without breakfast, absolute shambles. Rooms are very dated, and not very clean, facilities are very dated too, would not recommend staying here, nor will I ever stay here again!!! Would rather of slept in me van!!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great homemade food
Stayed 2 nights in Jul 2021

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sit Perpetuum
This is a lovely old hotel that reminds me of old style fishing hotels I used to stay in when I was a kid and every river had a number of hotels that made a good living from visiting anglers. Unfortunately the days of relying on angling trade are gone, but this place retains the same feel and sense of peace and quiet that I used to love. The food was really nice and the lady that served it was lovely and very attentive. I will make a point of staying there whenever so am in the area and next time I will take my rod! Lovely - please do not change!
Stayed 1 night in Sep 2020

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Late arrival availale to have a meal when kitchen was closeing great service
Stayed 1 night in Nov 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Friendly stay with gorgeous food and very interesting old world feel. Loved our stay there.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Really enjoyed our stay - staff friendly, helpful & welcoming. Food excellent and the beer selection from their brewery comes highly recommended! The ultimate dog friendly place. Hotel itself is quirky with wonky floors and a little dated with its decor but the character and ambiance far outweighed any downsides. So much so we’re already booked for next year!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019