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"Highlights are the centre-of-town location, the restaurant/breakfast room and lovely character of the hotel. Staff were friendly and room was warm and comfortable. Breakfast was good, ours being cooked-to-order but the buffet ‘full-English’ was less appealing (bacon not replenished and fried eggs that looked like they had been standing for some time - the latter should be cooked fresh to order). Decor in places (corridors especially) due for a refresh and the outlook of our first-floor room was into a ‘well’ facing other rooms’ windows. Overall a pleasant one-night stay and walkable to the City hospital."

"It was what it was. It’s not 5* but it’s somewhere to get the head down. Staff are friendly and helpful and the views are stunning. Would stop again. "

"Lovely place to stay but I'd say the roomed are not 4* Great facilities and happy, kind and courteous staff Breakfast was very good Room decor was very tired and not what I'd expect for a 4 star hotel, the wallpaper has been patched over a damp area with a differing paper and the damp patches were showing back through "

"Clean room"

"I enjoyed my stay immensely. Friendly and helpful staff made me feel valued.☮️"

"The hotel is quiet with extensive areas for guests. The Leisure suite is excellent with sauna, steam room and a spacious, well equipped gym. Breakfast has lots of choice although the options have definitely been reduced since we were last there 6-8 years ago. Parking is plentiful and the views across the valley are beautiful. The hotel is a substantial building and in places it's becoming a bit tired. However, we slept extremely well without any noise or disturbance. The limited staff are extremely hard working and deserve praise for multi-tasking. It's an easy walk into town"

"Room clean, amenities ok bathroom and rooms dated and needing attention. "

"Interesting building and interior. Gardens were not as complimentary to the structure as similar hotels I Wales."

"Room absolutely perfect, very clean - super location. Continental breakfast provided as self service but no indication as to where it was. Luckily I found someone who was able to show me as it was in another part of the building with no signage, otherwise I wouldn’t have found it. Limited reception facilities, no one there when I left so unsure how to pay, in the end I left cash with a lady who assisted with the Abbey. Would definitely stay again, but I bit more direction/guidance would have been really helpful."