Family Hotels & Resorts in Liverpool from AU$98

"The parking was easy, and the check-in process was smooth. The staff were friendly and welcoming. The room was mostly clean, though there were a few stains on the chairs and footrest. Even so, the hotel overall was well maintained. I did not have breakfast, but I stopped by in the morning for some water and juice, which were cold and refreshing. The fitness center is small and the water station was empty, but it was still decent. The kitchenette in my room was basic, with a microwave, mini fridge, and sink, but no cooking space. It was still a nice feature to have. Overall, I enjoyed my stay. "

"For the price this was very good. I am quite satisfied. The hotel was a large and substantial hotel/conference center at one time and has seen better days. It is showing its age now and is not in top shape… but again, I feel that for the price it is quite decent."

"Reserved through hotels.com. Checking in, she couldn’t find my reservation or payment, and gave an email address that wasn’t mine. Red flag. I showed her the hotels.com charge in my credit card transactions. She then acted like she found it and I gave her my credit card to be charged a 50$ refundable fee for “incidentals.” In the room I pulled back the sheets, they were visibly dirty and not changed. I asked for clean sheets and while in my room she asked how long I was staying and was I traveling alone. Red flags. Then I saw a cockroach. I should have left, but it was late and I was exhausted after a solo drive from AZ. This part I can’t prove, but at 4 AM I saw an alert for a suspicious charge, an online clothing outlet. I locked my card. Also saw I’d been charged twice for the room, by hotels.com and by the motel. I cancelled the card. A new card was issued. The same day another fraudulent charge came on the NEW CREDIT CARD that I didn’t have yet! The credit card company found a digital card account, requiring my personal information. I suspect this happened at the motel, and there is an investigation by Wyndham and the credit card company. Checking out, the desk person played dumb and he couldn’t find my double charge for the room. A “manager” said he would reverse the charge. It was never refunded, or the 50$ refundable charge. Wyndham investigated, the motel denies double charging me. AVOID THIS HOTEL. IT SHOULD BE REMOVED FROM HOTELS.COM."

"Good customer service "

"Parking was easy and secure and air conditioning was wonderful"

"All fresh breakfast"

"My room was large and comfortable. The tv was not working and they sent a person up to my room to fix it very quickly. But I found some seeds on the floor and tags in the bathroom that were not from my clothes. Overall I had a great time and would stay again though"

"Large room/suite was lovely but lighting was a bit dim. Still, a favorite place to stay while in the Syracuse area. Nice breakfast too. "

"Every single person that worked there was friendly and genuine. We were there for 2 days and enjoyed everything about our stay. Matt and Ian wanted to talk to me everytime I saw them. They just wanted to know how our day was going not just how we liked the hotel. The breakfast was pretty good as well. Different waffles and omelets each day made my kids happy. Plenty of choices and the dining area just looked modern and very comfortable to relax in. The pool area was clean and they didn’t run out of towels. Every hotel runs out of towels usually. I was very happy the pool and hot tub was up and running because they entertained my kids in between hours of the day we weren’t going anywhere. I needed a few random tools because the battery in my key fob was dying and I didn’t want to get stranded. I was happy I could get the battery changed with their help. I don’t know everytime I stay here it’s always perfect. I could go on and on. Please let them know how valuable they are. "