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Reviews of Courtyard by Marriott Little Rock Downtown

3 out of 5
Courtyard by Marriott Little Rock Downtown
521 President Clinton Ave, Little Rock, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 558 out of 1004 reviews" "
Rating 8 - Good. 251 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 65 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location near the river and the parks and pedestrian bridges... great place for a walk. Also the dining options and the free trolley service.
Stayed 1 night in May 2024
Response from Management on 23 May 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
The rooms were very nasty abd had long strands of hair in the tub as well as on the shower wall and the bathroom flloor. Will never stay there again
Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for your honest canid feedback. We appreciate you taking the time out of your busy day to voice your issues and/or concerns. I just want you to know that your voice was heard, and we will work hard to get these issues addressed.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We almost didn't stay at the hotel looking at the pictures online. I glad that we took a chance. Very nice hotel, great service and location.
Stayed 1 night in May 2024
Response from Management on 23 May 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2024
Response from Management on 20 May 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Landen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful,well kept properly. Staff was very friendly and answered every question we had.
Stayed 1 night in May 2024
Response from Management on 20 May 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 20 May 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick friendly check in. Clean
Stayed 1 night in May 2024
Response from Courtyard on 15 May 2024
Thank you for taking the time to tell us about your recent stay with us.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Courtyard on 15 May 2024
Thank you for taking the time to tell us about your stay.

10/10 Excellent

Brandon

Travelled with family
Love this motel. Perfect location to spend the weekend downtown.
Stayed 2 nights in May 2024
Response from Courtyard on 15 May 2024
Thank you for taking the time to tell us about your recent stay with us.

10/10 Excellent

Leanne, Batesville

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Staff was great!!
Stayed 1 night in Apr 2024
Response from Courtyard on 15 May 2024
Thank you for taking the time to tell us about your recent stay with us.

10/10 Excellent

Gisele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like down town But here it was a great staying :)
Stayed 1 night in Apr 2024
Response from Managment on 28 Apr 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Madelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and service excellence sets them apart from any other hotel i have stayed in
Stayed 1 night in Apr 2024
Response from Management on 23 Apr 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a concert at the Robinson Center. It was within walking distance.
Stayed 1 night in Apr 2024
Response from Management on 14 Apr 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area

8/10 Good

Jana

Liked: Property conditions & facilities
Right across the street from the science museum and farmer's market, a few more steps from the river walk.
Stayed 1 night in Apr 2024
Response from Management on 14 Apr 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 2 nights in Apr 2024
Response from Management on 8 Apr 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Kim

Business traveller
Liked: Amenities
The fire pit in courtyard was perfect!!
Stayed 4 nights in Mar 2024
Response from Management on 5 Apr 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in person was very accomadating friendly and proffesional. Room was very nice clean comfortable.
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Steve

Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy with very nice staff
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Andrea, Woolwich

Great location
Stayed 3 nights in Mar 2024
Response from Management on 15 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Brett, Nixa

Liked: Cleanliness, property conditions & facilities
Staff at check-in were wonderful. Staff at the breakfast area were too busy talking to each other to do their job. My breakfast was ice cold and I had to ask twice for my daughter’s food. It came out 20 minutes after mine. I’d stay again but would definitely not eat in the breakfast area.
Stayed 1 night in Mar 2024
Response from Management on 8 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area

10/10 Excellent

LaDonna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was extremely clean, and everybody was helpful and polite
Stayed 1 night in Mar 2024
Response from Management on 8 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. We were disappointed the pool while indoors was not warm.
Stayed 2 nights in Feb 2024
Response from Management on 3 Mar 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

James, Conway

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reliable location, excellent staff (thank you Mary) and comfortable, clean rooms
Stayed 1 night in Feb 2024
Response from Management on 25 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to my job during the wintry weather. The staff was nice but I would have enjoyed a complimentary breakfast.
Stayed 2 nights in Jan 2024
Response from Management on 25 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk shaldon did a great job very sweet lady
Stayed 2 nights in Feb 2024
Response from Management on 21 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Shavonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

bob

Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Gayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfy
My son and I booked a room to attend a concert close by. Staff was wonderful and friendly. Room was beautiful and comfortable. They only issue I had was that I was charged $20 twice for a hold but the last at customer service couldn't see it on her end. Her best guess was that it will be refunded and then just charge me $11 for the parking garage.
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Management on 16 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management on 16 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

6/10 Okay

Sherry

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Management on 16 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were excellent.
Stayed 1 night in Jan 2024
Response from Management on 5 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 5 Feb 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy, staff was kind and room was clean.
Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
It was a great property that offered you a comfort stay in a good location, close to places to eat and things to do.
Stayed 5 nights in Jan 2024
Response from Manager on 21 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom door was unable to close or lock.
Stayed 1 night in Jan 2024
Response from Manager on 21 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.I will have maintenance look into the door issue.

8/10 Good

Cliff

Stayed 1 night in Jan 2024
Response from Manager on 21 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Ferstesica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Stayed 2 nights in Dec 2023
Response from Management on 11 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great employees
Me and my husband's favorite hotel now. Been twice. So clean, comfy, awesome outdoor fire pit, and bar. The ladies up front are so nice and helpful. The sweet bartender is awesome and went above and beyond! Book this hotel!
Stayed 2 nights in Dec 2023
Response from Management on 7 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

8/10 Good

Perri

Stayed 1 night in Dec 2023
Response from Management on 7 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from It was a pleasure to have you as our guest, and I on 1 Jan 2024
It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

2/10 Terrible

Sharmaine

Stayed 1 night in Dec 2023
Response from Manager on 21 Jan 2024
Thank you for your honest canid feedback.