Daily buffet breakfast (USD 15 per person)
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Reviews of AC Hotel by Marriott Little Rock Downtown

4 out of 5
AC Hotel by Marriott Little Rock Downtown
201 West Capitol Avenue, Little Rock, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 295 reviews" "
Rating 8 - Good. 59 out of 295 reviews" "
Rating 6 - Okay. 19 out of 295 reviews" "
Rating 4 - Poor. 7 out of 295 reviews" "
Rating 2 - Terrible. 21 out of 295 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2024

10/10 Excellent

Porcha

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Sharonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Better dinning options on the property.
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alex

Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness
Beautiful updated property
Stayed 2 nights in Mar 2024

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!!!! Great room, very clean!! Building is great! Lived our overnight stay!
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms are small but clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The happy hour was nice. Breakfast was good. Very quiet room and clean. Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Donnie, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and modern, check in and check out were seamless and took no more than 1 minute, and all of the staff was very kind.
Stayed 1 night in Jan 2024

10/10 Excellent

Terrance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern--nice updates. Well-appointed room, excellent shower. The staff was helpful and courteous. The restaurant has a limited dinner menu, but the food was good.I love the fact the free street parking on weekends, so I could skip the costly valet service!
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent modern hotel in downtown Little Rock
Modern hotel in excellent condition in downtown Little Rock. Check-in staff was friendly and efficient. Room was a bit small, very well-appointed with all modern amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Everything was wonderful! Quick check in, clean and comfortable room, nice bar. We were happy with every aspect.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Lindsey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lynda

Stayed 1 night in Dec 2023

10/10 Excellent

clarence, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property is clean as i was expected
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Business traveller
Liked: Amenities
Spent a night on biz trip. Staff is awesome, hotel is recently refurbished
Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
By far this hotel has the best staff that I have encountered in a long time. They go over and beyond to ensure you have a great stay. Couple that with nice, modern style rooms makes this one of thebest hotels in downtown LR.
Stayed 2 nights in Dec 2023

10/10 Excellent

Debbie

Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Derek who is manning the evening shift when we came in late, was outstanding, and helped to make the stay wonderful.
Stayed 1 night in Nov 2023

8/10 Good

Leslie

Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

Gerianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Cassie

Business traveller
I was told my room was unavailable due to a sprinkler issue. I was also told the hotel staff had been trying to contact me in regards to my room. Both statements were a lie, as they apparently did not have my contact info through Expedia, and they had overbooked the hotel and given my room to someone else. I had a professional licensing exam at 8:45 the next morning and had specifically booked this hotel due to the proximity of my testing location. I was then directed to another Marriott hotel 15 minutes away, did not get to my new room until 1:30am, and I had to incur extra fees to secure transportation to my testing location. Absolutely unprofessional. I will never book a Marriott hotel again.

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
My family loved their stay here.
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 thumbs up
Great stay. Good location. Quiet room. Super friendly employees.
Stayed 3 nights in Oct 2023

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Annoying stay. Nice people but unacceptable
We were next to a work out area on the third floor. It was so noisy that we could not sleep when it was in use It sounded like the wall was coming down when a heavy weight was dropped. I have never used a work out unit on an upper floor with no effort on the designer or owners to correct the defect. They have been told about it by management but nothing has been done. I always use one on trips. We left a day early. I can not recommend this hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Sarah, Roseville

Business traveller
Liked: Cleanliness, staff & service
Staff were great and accommodating. Some room issues like the shower water never truly got hot, just luke warm.
Stayed 3 nights in Oct 2023

2/10 Terrible

Brooke

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin? First of all, the rooms are so small and tiny. The room was not clean when we arrived, there was hair and dirt on the bathroom floor. There was food and stains on the carpet next to the bed. The toilet was having trouble flushing and at one point I just couldn't flush the toilet. It was stopped up so I went to the front desk asking for them to send a maintenance person. They told me that they do not have maintenance people on call. I asked to be switched to a different room and they said that they were booked solid and they could not switch me to a different room. First of all, if you're booked, completely booked and there are five floors worth of toilets in your hotel which is supposed to be an upscale Hotel then you need to have a maintenance person on call PERIOD. Luckily, someone booked two rooms by accident so I was able to switch rooms, however, this new room still was not clean. There were circle cut marks on all of the tables. There was dirt on the floor. There was some gunk or lotion or I don't know what it was in the shower. Lastly, what I didn't like was how heavy the doors were. Every time someone closed a door it slammed shut so imagine on a Saturday night after midnight when people are all coming back to their rooms slamming doors. I decided to switch hotels for my last night there because it was unbearable. I see that they are adding some charges to my credit card for some reason.
Stayed 2 nights in Sep 2023

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was fantastic! The only downsides were the doors to our bedroom & bathroom being a little hard to close, then we were slightly bummed that the breakfast wasn’t free or cheap. Besides that, everything was perfect. The staff was very kind & helpful. The location was great. We will certainly keep AC Hotel in mind next time we consider staying in Little Rock!
Stayed 1 night in Sep 2023

10/10 Excellent

Warren, The Colony

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, convenient location
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was not good.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Tara

Liked: Staff & service, property conditions & facilities
Great hotel for the price
Stayed 1 night in Sep 2023

2/10 Terrible

James

Stayed 1 night in Sep 2023

6/10 Okay

Summer

Stayed 1 night in Aug 2023

10/10 Excellent

John, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time
Stayed 2 nights in Aug 2023