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Reviews of Hotel Schillerpark Linz, a member of Radisson Individuals

4 out of 5
Hotel Schillerpark Linz, a member of Radisson Individuals
Rainerstraße 2-4, Linz, Upper Austria

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 507 reviews" "
Rating 8 - Good. 218 out of 507 reviews" "
Rating 6 - Okay. 50 out of 507 reviews" "
Rating 4 - Poor. 13 out of 507 reviews" "
Rating 2 - Terrible. 11 out of 507 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness
Good location but roomed remakes of cigarette smoke.
Stayed 1 night in May 2024
Response from Hotel Schillerpark Team on 13 May 2024
Dear Mister,thank you for choosing Hotel Schillerpark a member of Radisson individuals.We are really sorry about any inconveniences that you have experienced. Our team hopes to welcome you soon again and hopefully we will be able to give you a more pleasant experience!Kind regards,Christian Dorner and your Hotel Schillerpark Team

10/10 Excellent

Chi Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located conveniently near to a tram stop of all the 4 tram routes. It is also next to a casino, though I did not experience any noise or safety issue. However, all the shops and restaurants in the area around, including the one inside the hotel, close quite early. The hotel looks modernly furnished, and the room is spacious and comfortable. It is a satisfying stay.
Stayed 3 nights in Mar 2024
Response from Hotel Schillerpark Team on 4 Apr 2024
Dear ladies and gentlemen,thank you for your great review!We are looking forward to welcome you soon again in our hotel.Warm regardsChristian Dorner and your Hotel Schillerpark Team

8/10 Good

Daryl

Liked: Cleanliness, property conditions & facilities, room comfort
Suitable for a couple nights
My room was very large, and the beds very comfy. Big windows too, so lots of light comes in. Service at the front desk leaves to be desired, just the minimum service. I was also disappointed that the bar was closed, reception said it had been closed for a long time. That photo shouldnt feature so prominently in their hotels.com description.
Stayed 2 nights in Feb 2024
Response from Hotel Schillerpark Team on 4 Mar 2024
Dear Guest,thank you for choosing Hotel Schillerpark a member of Radisson individuals and for your friendly review about the rooms.We are really sorry about any inconveniences that you have experienced. Our team hopes to welcome you soon again and hopefully we will be able to give you a more pleasant experience!Kind regards,Your Hotel Schillerpark Team

4/10 Poor

Ching

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a King bed but was offered a standard room. The staff is rude to me when I check in. The room is kind of dirty, a dead fly in the sink. The hairdryer is not working.
Stayed 1 night in Jan 2024
Response from Hotel Schillerpark Team on 2 Feb 2024
Dear Mister,thank you for choosing Hotel Schillerpark a member of Radisson individuals.We are really sorry about any inconveniences that you have experienced. Our team hopes to welcome you soon again and hopefully we will be able to give you a more pleasant experience!Kind regards,Your Hotel Schillerpark Team

10/10 Excellent

Ivonne

Stayed 1 night in Dec 2023

10/10 Excellent

Ernst, Walled Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 1 night in Oct 2023
Response from Hotel Schillerpark Team on 23 Oct 2023
Dear ladies and gentlemen,thank you for your great review!We are looking forward to welcome you soon again in our hotelWarm regardsYour Hotel Schillerpark Team

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely courteous and helpful. The room's location meant it was completely quiet, which I value. Disappointed that there was no evening bar and restaurant. I used a local Italian restaurant in the evening once during my stay but the service and food were poor.
Stayed 3 nights in Oct 2023
Response from Hotel Schillerpark Team on 17 Oct 2023
Dear Mister ,thank you for staying with us. We always appreciate good reviews about our staff and the great location of our hotel.Allthough we are really sorry to read that your stay wasn’t living up to your expectations please be ensured that we are constantly trying to improve our service.We are hoping to welcome you soon again.Best regardsYour Hotel Schillerpark Team

10/10 Excellent

Roelf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 1 night in Oct 2023
Response from Hotel Schillerpark Team on 17 Oct 2023
Dear ladies and gentlemen,thank you for your great review!We are looking forward to welcome you soon again in our hotelWarm regardsYour Hotel Schillerpark Team

10/10 Excellent

elieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Oct 2023
Response from Hotel Schillerpark Team on 21 Dec 2023
Dear ladies and gentlemen,thank you for your great review!We are looking forward to welcome you soon again in our hotelWarm regardsYour Hotel Schillerpark Team

10/10 Excellent

graham a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Evan, Lond

Travelled with partner
It’s a serviceable two star hotel. Comfortable but cheaply done rooms with minimal amenities. Area around hotel not great.
Stayed 2 nights in Jul 2023
Response from Hotel Schillerpark Team on 18 July 2023
Dear Guest,thank you for choosing Hotel Schillerpark a member of Radisson individuals.We are really sorry about any inconveniences that you have experienced. Our team hopes to welcome you soon again and hopefully we will be able to give you a more pleasant experience!Kind regards,Your Hotel Schillerpark Team

10/10 Excellent

Bernhard

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
First impression could be better
It was ok but at arrival , in a reception I was asked for my date of birthday. The question was embarrassing in front of my work colleague. Other staff were nice but first impression could be better.
Stayed 2 nights in Jun 2023
Response from Hotel Schillerpark Team on 26 June 2023
Dear Guest,thank you for choosing Hotel Schillerpark a member of Radisson individuals and for your friendly review about our staff.We are really sorry about any inconveniences that you have experienced by Check-In. Our team hopes to welcome you soon again and hopefully we will be able to give you a more pleasant experience!Kind regards,Your Hotel Schillerpark Team

2/10 Terrible

Branimir

Stayed 1 night in Jun 2023

10/10 Excellent

anne

Stayed 2 nights in Jun 2023

2/10 Terrible

Gautam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel did not uphold the booking as they had over booked. Also did not offer any refund, alternate accommodation. Their staff was least bothered and unprofessional and had no decision making ability.
Response from Hotel Schillerpark Team on 8 May 2023
Dear ladies and gentlemen,Thank you for your feedback. We are so sorry to hear that you had so much issues on your last stay. We sincerely apologize for that and hope that next time we will be able to provide a better experience.Kind regards,Your Hotel Schillerpark Team

8/10 Good

KIERAN, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Hotel Schillerpark Team on 8 Mar 2023
Sehr geehrte Damen und Herren,vielen Dnak für Ihr Feedback.Wir hoffen Ihnen das nächste mal einen noch besseren Aufenthalt zu ermöglichen.Freundliche GrüßeIhr Hotel Schillerpark Team

8/10 Good

Zhiwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice breakfast buffet.
Stayed 3 nights in Nov 2022

2/10 Terrible

Elzbieta

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom had black Mold and it was not cleaned there were someone's hair in the bathtub. It looks Like No one cleans the bathtub. It was gross to take a shower in such moldy place.
Stayed 1 night in Jul 2022

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2022
Response from Christoff Seibert on 1 July 2022
Dear Tore, thank you very much for your excellent feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoff Seibert General Manager

10/10 Excellent

MINCHUL

Stayed 6 nights in May 2022
Response from Christoff Seibert on 29 May 2022
Lieber Gast, vielen Dank für die ausgezeichnete Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit besten Grüßen, Christoff Seibert Hoteldirektor

10/10 Excellent

Chiaki

Stayed 3 nights in Oct 2021

4/10 Poor

Nshuan

Stayed 1 night in Mar 2022
Response from Christoff Seibert on 11 Mar 2022
Dear Nshuan, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Unfortunately, you didn't specify what was wrong while your stay. This information would help us a lot to improve our performance. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christoff Seibert General Manager

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice hotel and a good room. Location is in the center, on walking distance from the trainstation but not with suitcases (there is a tram). There are some hangout places in front with bratwurst and beer, which attract the ‘not so fortunate of society’ to put it mildly. My wife would not feel safe by herself going out at night. Access by train to Vienna and Salzburg is very good so it’s easy to make day trips. Breakfast amazingly expensive, go to the luxury version of McCafé or one of the bakeries in front of the hotel and you’ll spend much less.
Stayed 6 nights in Feb 2022
Response from Christoff Seibert on 1 Mar 2022
Dear Jan, thank you very much for your good feedback. Thank you for the positive comments about our location and rooms. A comparison between our breakfast buffet and McCafe seems not appropriate. We offer more than 100 various items, including fresh made egg dishes, fruites, juices, fresh made waffles and more than 15 sorts of bred, rolls and bakeries. We also offer 5 small breakfast types for less money in our Café im Park. I am very sorry that the area around the hotel, especially in front of the sausage stand, made you feel uncomfortable. We hope to welcome you back to our hotel very soon! Sincerely, Christoff Seibert General Manager

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Dec 2021
Response from Christoff Seibert on 28 Dec 2021
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit besten Grüßen, Christoff Seibert Hoteldirektor

4/10 Poor

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very outdated and showed A LOT of wear and tear. Head board was missing pieces of material and scratched up, carpet was badly stained with bleach, and the shower bar fell off while using it. Would not recommend this hotel.
Stayed 1 night in Dec 2021
Response from Christoff Seibert on 22 Dec 2021
Dear Kenneth, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We could have changed your room into a new renovated one, during your stay. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christoff Seibert General Manager

8/10 Good

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable business trip stay
Room was clean and comfortable. Reception staff were pleasant and helpful. Good location to get out into the town. Breakfast was good with a good selection.
Stayed 2 nights in Nov 2021
Response from Christoff Seibert on 19 Nov 2021
Dear Darren, thank you for the good review of our hotel! We are glad that you enjoyed your stay. Thank you very much for the positive comments about our employees, the clean and comfortable room and the breakfast we offer. We hope to see you again very soon. Sincerely, Christoff Seibert General Manager

6/10 Okay

Mark

forgot to cancel
I forgot to cancel, so did not stay here.
Stayed 3 nights in Oct 2021
Response from Christoff Seibert on 3 Nov 2021
Dear Mark, I am very sorry that you left us with a bad impression, even though you did not stay the night. We are very happy, if you spend the night with us, and we can convince you of our quality. Best regards Christoff Seibert General Manager

6/10 Okay

Aleksandar

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My review
Room was a bit old. I didn't like it so much. I think this hotel needs to be renovated. Parking garage is available, brekfast is good.
Stayed 2 nights in Sep 2021
Response from Christoff Seibert on 19 Oct 2021
Dear Aleksandar, thank you for taking the time to share your feedback. Thank you for the positive remark about our breakfast. We hope that our renovation program can restart soon, after the crises. We hope to welcome you back to our hotel very soon! Sincerely, Christoff Seibert General Manager

10/10 Excellent

iris

Stayed 1 night in Jul 2021

10/10 Excellent

Rares

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy with the property
Good hotel with with spacious rooms and good breakfast.
Stayed 1 night in Oct 2020
Response from Christoff Seibert on 20 Oct 2020
Dear Rares, thank you for the great review of our hotel! We are glad that you enjoyed your stay. Thank you for the positive comments about our breakfast and rooms. We hope to see you again very soon. Sincerely, Christoff Seibert General Manager

4/10 Poor

Vlad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Heowoong

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Artem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Christoff Seibert, Hoteldirektor on 12 Mar 2020
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor

10/10 Excellent

Russell, St Petersburg, FL USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Breakfast buffet, lunch and dinner at Jackpot Cafe in lobby were all excellent. Even visited the bar once.
Stayed 4 nights in Nov 2019
Response from Christoff Seibert on 19 Nov 2019
Dear Russell, thank you for the great review of our hotel! We are glad that you enjoyed your stay. Thank you very much for the positive comments about our location, the breakfast and our Cafe in the lobby. We hope to see you again very soon. Sincerely, Christoff Seibert General Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The staff was very nice and professional...but the WiFi in the room was terrible it only worked outside the room or around the area of the hotel.
Stayed 11 nights in Oct 2019
Response from Christoff Seibert on 23 Oct 2019
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and thank you for the positive comments about our employees. We are sorry about the bad WiFi, we will work on that soon. We hope to see you again very soon. Sincerely, Christoff Seibert, General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Christoff Seibert on 10 Oct 2019
Lieber Gast, vielen Dank für die ausgezeichnete Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was well located in a pleasant part of the city, but the carpets in the room was very stained and dirty and much of the walls and particularly the corners showed a need for long-overdue maintenance. The price was not bad, but the overall rating was no better than a 2 star and therefore the overall result was not high.
Stayed 1 night in Sep 2019
Response from Christoff Seibert on 6 Oct 2019
Dear guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christoff Seibert General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Christoff Seibert on 2 Oct 2019
Lieber Gast, vielen Dank für die ausgezeichnete Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Clean. Nice staff. Good room
Stayed 2 nights in Sep 2019
Response from Christoff Seibert on 30 Sept 2019
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay. Thank you for the positive remarks about our location, staff and room. We hope to see you again very soon. Sincerely, Christoff Seibert General Manager

2/10 Terrible

Danny, Vancouver

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in terrible condition. 2 stars at most
Stayed 5 nights in Aug 2019
Response from Christoff Seibert on 9 Sept 2019
Dear Danny, thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to tell us which kind of complaints you had, we can react. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christoff Seibert General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Modern hotel, good location in town, we were on the 4th floor which was quiet. Underground car park at €18 per night. No tea or coffee making facilities in room but there is a cafe on the ground floor
Stayed 7 nights in Aug 2019
Response from Christoff Seibert on 2 Sept 2019
Dear guest, thank you for the good review of our hotel! We are glad that you enjoyed your stay and thank you for the positive comments about our location and modernity. We hope to see you again very soon. Sincerely, Christoff Seibert General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Christoff Seibert on 17 June 2019
Lieber Gast, vielen Dank für die ausgezeichnete Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Christoff Seibert on 17 June 2019
Lieber Gast, vielen Dank für die ausgezeichnete Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Christoff Seibert on 23 May 2019
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Christoff Seibert on 23 May 2019
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
In the middle of the town
The best location - on the main shopping street, between music theatre on one side and Danube on another. Parking in the house. Service was good and helpful.
Stayed 2 nights in Apr 2019
Response from Christoff Seibert on 6 May 2019
Dear Guest, thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christoff Seibert General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central located and well communicated. Excellent breakfast. Nice service. We didn’t like that the TV didn’t have English Chanel’s (CNN& BBC only) . The rest were all in German.
Stayed 2 nights in Apr 2019
Response from cHRISTOFF sEIBERT on 6 May 2019
Dear Guest, thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We have cable TV which offers only theses English chanels, therefore I am very sorry. Sincerely, Christoff Seibert General Manager

10/10 Excellent

faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Christoff Seibert on 17 Apr 2019
Lieber Faisal, vielen Dank für die ausgezeichnete Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christoff Seibert Hoteldirektor